Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Average customer rating
4.4
(2,582 Reviews)
Rating breakdown 2,582 reviews
5 Stars
1,897
4 Stars
262
3 Stars
170
2 Stars
110
1 Star
143
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Customer Rating
5
Warranty is strong
on February 13, 2020
Posted by: Clark
We had our first soap pump for long enough to get spoiled to having it on the counter. When it stopped working, I almost threw it away and bought something else. I did end up contacting the manufacturer and found it was under warranty. They inspected it then replaced it at no charge.
First class company, first class product.
First class company, first class product.
Written by a customer while visiting simplehuman.com
Customer Rating
4
Good product
on February 12, 2020
Posted by: Anonymous
We bought this & after 3 months, it quit working. I returned it to the company & after checking on it, they sent me a new one. I love that you don't have to touch it, but hope this one lasts longer. I don't like that it doesn't let you know WHEN it needs charged or when it IS charged. There is a blue light on it, but it never changes. I wish it would go red when needing charged & back to blue WHEN charged. If this one lasts any time, I will buy one for my bathroom.
Response from simplehuman.comBy Jeffery Siu, February 12, 2020
Our 9 oz. sensor pump is designed to indicate 3 red blinks when it needs to be recharged. While charging it will blink blue and turn to a solid blue when fully charged.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Awesome for kiddos!!
on February 11, 2020
Posted by: Hippychick83
I couldn’t imagine spending this much on a soap dispenser, BUT if you can, do it! No more mess from kids. No one has to touch it which means no germs!! Win! It functions great and looks pretty too!!
Written by a customer while visiting simplehuman.com
Customer Rating
2
My second simplehuman liquid soap sensor pump--not so great.
on February 9, 2020
Posted by: Nessa
Sorry, Guys, but I really like my first simplehuman liquid soap sensor pump better than this one. It has a better dispenser control system to dispense more or less, that works better than the positioning of the hand (as this model works). If you don't pay close attention (as many kids and husbands are not likely to do) this model drips soap on the counter. My first model has a clear "window" in the back so I can see how soon I need to refill (not this one, open the top model). I had to move this new product onto my vanity to combat future problems of others in the house working with it.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Guest Room Soap Pump
on February 7, 2020
Posted by: Miriam
This is the second 9 fl. oz. liquid soap sensor pump, high-grade brushed stainless steel I've purchased and I think it is a perfect addition to the efficiency of my home - beautiful, functional, outstanding craftsmanship, and well appreciated!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Great product!
on February 7, 2020
Posted by: Larry
I have 3 of these around my house. One in the kitchen and one in two of my bathrooms. I love them for their convenience and ease of use. They are much better looking than store bought pump soaps and, since you don't have to touch them to get soap, much more sanitary. simplehuman's customer support has been excellent too!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Works great!
on February 3, 2020
Posted by: Lois
Very satisfied with your rechargeable sensor pump. Not only does it look good, it is clean sanitary way to get hand soap without having to touch the pump. Charge lasts a long time.
Written by a customer while visiting simplehuman.com
Customer Rating
5
great improvements
on January 27, 2020
Posted by: Michelle L.
This purchase replaced the dispenser I got 3 years ago as a Christmas gift. The new version seems less bulky and the method of determining how much soap you get per "pump" makes more sense. Stops the arguing over how much soap should come out. Hopefully, the recharging feature will work longer.
Written by a customer while visiting simplehuman.com