Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Average customer rating
4.4
(2,609 Reviews)
Rating breakdown 2,609 reviews
5 Stars
1,916
4 Stars
264
3 Stars
173
2 Stars
112
1 Star
144
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Customer Rating
5
Liquid soap pump
on April 25, 2020
Posted by: Paul K.
Great product, very well made. I wish you sold a sample pack of your liquid soap.
Written by a customer while visiting simplehuman.com
Customer Rating
5
A must have.
on April 23, 2020
Posted by: Anonymous
Especially now this is a useful and great looking product. Love using it.
Written by a customer while visiting simplehuman.com
Customer Rating
4
Decent soap dispenser
on April 23, 2020
Posted by: Rebecca
I like the dispenser but, I wish it would dispense more soap at a time. You have to keep holding your hand under the unit in order to get the right amount of soap.
Response from simplehuman.comBy Jeffery Siu, April 23, 2020
Our 9 oz. rechargeable sensor pump dispenses more soap when your hand is further from the sensor and less soap when you are closer to it.
Written by a customer while visiting simplehuman.com
Customer Rating
5
I like it...
on April 22, 2020
Posted by: Tim
I really like the variable amount delivered depending on the height of the hand. Sometimes I need a little bit, other times I need a bit more, much more convenient than the old pump. Plus my old pump would weep a bit...
Written by a customer while visiting simplehuman.com
Customer Rating
5
Better Than Expected
on April 22, 2020
Posted by: Gayle
This is the soap dispenser that I never knew I needed. It is well thought out, user friendly, works perfectly and looks great on the counter. I’ll definitely be looking at other simplehuman products in the future.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Love it....
on April 21, 2020
Posted by: Anonymous
No longer have to touch anything while prepping food....sensor pump....touch less faucet and sensor garbage can!
Written by a customer while visiting simplehuman.com
Customer Rating
4
hands-free dispenser
on April 21, 2020
Posted by: Alison
With the new age of pandemics, this hands free dispenser is efficient and convenient. I particularly like the two options for more or less soap, depending on where you put your fingers. Nice product. I was surprised that it comes with a usb charging plug but no actual wall plug for the USB cord. Fortunately, I had an extra.
Written by a customer while visiting simplehuman.com
Customer Rating
3
Great concept, but breaks down
on April 21, 2020
Posted by: Anonymous
I love this soap dispenser and the fact that it's touchless. Unfortunately, I'm on my 3 dispenser in less than a year, because the first 2 quit working within 3 to 4 months. Also, the indicator light never worked well on either unit. It was hard to tell when it was on or off. That being said, the customer service is great and so friendly and responsive. They quickly sent a replacement and made it easy to return the defective item. I just hope my third one works better than the first two. I really do love it when it works.
Response from simplehuman.comBy Jeffery Siu, April 21, 2020
We meticulously design and extensively test all of our products to ensure that they work and look great for many years. We stand behind our products and that's why we back them all with our hassle-free warranty. Should any issue arise, we always encourage our customers to contact us so that we can make it right.
Written by a customer while visiting simplehuman.com