Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Average customer rating
4.4
(2,609 Reviews)
Rating breakdown 2,609 reviews
5 Stars
1,916
4 Stars
264
3 Stars
173
2 Stars
112
1 Star
144
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Customer Rating
5
Perfect soap dispenser
on May 9, 2020
Posted by: Laura
Excellent soap dispenser! Sleek, beautiful and helps keep my family and visitors and friends safe and clean by dispensing soap to wash hands . Thank you!
Written by a customer while visiting simplehuman.com
Customer Rating
1
disappointing
on May 8, 2020
Posted by: Anonymous
I am a simplehuman fan owning several great products. I love the line and work ability of each item. I am totally disappointed in this item. It is so super sensitive that anything that passes near it sets off the sensor. I am quite sure that more soap has been on a cloth to clean the counter than on our hands. Then trying to clean the outside is impossible unless we turn it off. Handsome but it makes such a mess. My husband calls it "lethal."
Written by a customer while visiting simplehuman.com
Customer Rating
3
Elegant Looking and Works Well
on May 6, 2020
Posted by: Josh
I have a had some random sensor trips. I can't figure it out but i have seen it out of the corner of my eye release soap or have come back to the sink seeing that it has multiple times sprayed soap into the sink. For the price I think it shouldn't be doing this. I can't figure out if it is reflections that are causing it but it is frustrating.
Also an older simplehuman touchless soap pump used to work great when holding a fry pan under it for soap. This one does not go off and not sure what changed in the sensor. Seems to work great for sponges and hands. I do struggle with some hard objects under it, for example knives work great but some of my porcelain bowls do not.
Response from simplehuman.comBy Jeffery Siu, May 6, 2020
To prevent false triggers, we recommend wiping the pump's sensor window with a soft cloth dampened with rubbing alcohol.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Super efficient
on May 6, 2020
Posted by: Maria
I love it, is practical, useful, elegant and beautiful!!!!!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Easy to Use
on May 5, 2020
Posted by: Amy
With all the Covid-19 virus going around, I wanted something that you didn't have to touch with your hands. This is nice to look at, as well as easy to fill and rechargeable too.
Written by a customer while visiting simplehuman.com
Customer Rating
4
Great product
on May 5, 2020
Posted by: Frances
Loving this pump. Soap does not clog up and comes out smoothly. Also like the fact that it’s rechargeable.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Great!!
on May 5, 2020
Posted by: Anonymous
Yes super efficient and great for the grand kids. I love it. Dispense the right amount.
Thank you very much
Written by a customer while visiting simplehuman.com
Customer Rating
5
Amazing Product
on May 5, 2020
Posted by: Georgiana D.
I love my soap dispenser. The perfect amount of soap with no mess. I recently bought 3 more!
Written by a customer while visiting simplehuman.com