Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Average customer rating
4.4
(2,583 Reviews)
Rating breakdown 2,583 reviews
5 Stars
1,898
4 Stars
262
3 Stars
170
2 Stars
110
1 Star
143
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Customer Rating
5
Beat my expectations
on July 21, 2020
Posted by: Bette
Arrived quickly; easy to get going; produced exactly as advertised. I could not be happier.
Written by a customer while visiting simplehuman.com
Customer Rating
2
Pump dispenses when hands nowhere near it!
on July 21, 2020
Posted by: Anonymous
Overall, I like the changes that simplehuman has implemented to this pump over their previous designs. The new charger is much better than the previous micro-USB design, which failed on my last pump. I also like the large opening on top for filling the pump, and the variable dispensing based on hand height. However, this pump has a serious flaw. It will dispense when my hands are nowhere near the nozzle! I will be washing dishes in the middle of my sink, and the pump will just start dispensing! It makes a mess of my sink, and wastes soap! I have to turn off the pump to prevent this, which defeats the purpose of this product in the first place. I have submitted a support case, and if simplehuman cannot adjust the sensitivity on the sensor, I will be returning the product.
Response from simplehuman.comBy Jeffery Siu, July 21, 2020
To prevent false triggers, simply polish the tinted sensor window with a soft cloth and rubbing alcohol. Sometimes fingerprints or soap residue seeps onto the sensor and inadvertently triggers the infrared sensor.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Solid product!
on July 18, 2020
Posted by: Kurt U.
A 5-Star product - easy to fill and a one-time charge should last for several months. A bit pricey but a clean look and vital in this day of hands-free everything. Thank you!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Great Soap Dispenser!
on July 17, 2020
Posted by: Anonymous
I absolutely love this thing! You can control the amount of soap dispensed so you always get the right amount needed to clean your hands. I will admit the price is a little high but you get what you pay for. I am sure there’s a cheaper one out there but I can assure you it will not be made as well as this product.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Love it!
on July 17, 2020
Posted by: Veda
We love this so much we bought a second one. The upgrades to this design (from the a much older model we have) are fantastic. Thank you!
Written by a customer while visiting simplehuman.com
Customer Rating
2
Nice
on July 12, 2020
Posted by: Elizabeth
I haven’t had this very long, but it seems to be efficient. I haven’t had to recharge it or to refill it yet so… And the fact that I needed one right away and couldn’t get the color that I preferred to match the Decor and the room was a little disappointing. All the sparkly ones on the website of course are out of stock
Written by a customer while visiting simplehuman.com
Customer Rating
5
Superb
on July 7, 2020
Posted by: Sharon S.
I specifically brought this item because of an event we were having at my home. The previous soap pump would leave drippings on my kitchen sink and bathroom sink. With simplehuman I don't have that problem at all. No one has to touch anything to get soap, no more drips on the sink counter. I love that it came with a sample of liquid soap but I so love that it accepts regular liquid soap as well since I have so much of it already. Will definitely purchase 2 more for my remaining bathrooms.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Insanely Good Product
on July 7, 2020
Posted by: Laren S.
This is the kind of product that makes you wonder how you ever did without it! All four members of my family rave about it, which is weird because it's 'just a soap dispenser!" But it is an amazing product and I will definitely be purchasing more of them for our home.
Written by a customer while visiting simplehuman.com