Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Average customer rating
4.4
(2,438 Reviews)
Rating breakdown 2,438 reviews
5 Stars
1,783
4 Stars
248
3 Stars
166
2 Stars
103
1 Star
138
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Customer Rating
2
Replacement
on February 23, 2025
Posted by: Angel J.
First one batterry failed after about 10 months of use. Both the old and replacement one works well. Future will tell if batterry will fail again.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Love this item
on February 26, 2025
Posted by: Carol M.
I have several of these at work and at home.
They are terrific!!!
They are terrific!!!
Written by a customer while visiting simplehuman.com
Customer Rating
3
Third time the charm
on February 28, 2025
Posted by: Marilyn V.
This is my 3rd Simple Human liquid hand soap pump dispenser. Over the past 10 years. The jury is still out on my satisfaction with the product until it’s been used over the next few years. While I like the convenience and ease of a touchless dispenser , the design and integrity of the pump performance over time has been disappointing. for one this expensive. It seems to perform poorly right after the warranty runs out. So we’ll see. Then maybe I can give it 5 stars.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Warranty
on March 1, 2025
Posted by: Minh L.
Simplehuman solved the problem quickly .
Fast and Reliable .
Fast and Reliable .
Written by a customer while visiting simplehuman.com
Customer Rating
3
This has issues
on March 1, 2025
Posted by: christine a.
I have been a huge fan of Simple Human products - we have an older soap dispenser that is battery operated and i thought a new one that was rechargeable would be wonderful. I do love the design of this new model, it is sleeker and more attractive. The rechargeable aspect is also great. The amount of soap that it dispenses, even when moving your hand so that it is at the top is way too much. I am using another brand of soap, not the Simple Human one, but it should work properly for ALL liquid soaps. The older model had a +/- button to lower the amount of soap and that seems much more effective than the new method. Disappointed i spent so much money on this to now be wasting soap.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Love how it works as long as it keeps working
on March 10, 2025
Posted by: J F.
I’ve had several of these and am hoping these new ones have better batteries. My older ones won’t charge and you can’t get into them to change the battery.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Great Product
on March 12, 2025
Posted by: Karen S.
Classy soap dispenser. Would buy and give as gifts and will buy it again. Good craftsmanship.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Gift
on March 17, 2025
Posted by: Tamelia D.
I have bought several soap pumps from simplehuman but this was the first time I’ve used the personalization feature. My partner really loved his gift. Thank you for another great experience.
Written by a customer while visiting simplehuman.com