Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Average customer rating
4.4
(2,438 Reviews)
Rating breakdown 2,438 reviews
5 Stars
1,783
4 Stars
248
3 Stars
166
2 Stars
103
1 Star
138
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Customer Rating
4
Clean hands again
on February 5, 2025
Posted by: Jheroen D.
This was a replacement for a sensor pump that broke after a few years of hard service. Works well. The only thing I am not too enthusiastic about is the non-standard charging cable which could get lost. But I appreciate that there is no need for an electric contact in a wet environment.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Replacement
on February 6, 2025
Posted by: Wanda S.
This is a replacement the first one would not pump second one seems to be working fine still not like the old ones, like them best or you have the window to be able to see how much soap is still inside. This one you take the top off look down in it not really knowing how much is in there unless it's completely empty.
Written by a customer while visiting simplehuman.com
Customer Rating
4
9 oz. Rechargeable liquid sensor pump
on February 6, 2025
Posted by: Vickie S.
Love that it is rechargeable and it has an on/off switch that allows you to wipe the pump off to keep the exterior clean. Don't like that there is no adjust for the amount of soap being dispensed.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Great
on February 6, 2025
Posted by: Damita O.
Great soap pump. Charge last long and easy to clean. However the sensor is pretty sensitive so careful where you place it. Also, be careful about what soap you refill. Not all soap is compatible
Written by a customer while visiting simplehuman.com
Customer Rating
2
Dislike the soap dispensing amount.
on February 9, 2025
Posted by: grace b.
You should be able to manually adjust the amount of soap dispenses and not have to aim so accurately every single time you go wash your hands. I also have smaller hands so anything past the smallest dispensed is way too much soap. My husband has big hands but even the largest amount is too much for him so I’m not sure who would need that much to wash their hands
Written by a customer while visiting simplehuman.com
Customer Rating
1
Changed the charger and the size of the soap squezer
on February 15, 2025
Posted by: Sunday L.
We have used simple humans for a decade and now they've changed the cord/ charger port so I have to have multiple cords. Also the soap shoots out way too fast and runny and gets ALL over the place. I'm super disappointed and may need to start looking for a new brand. :(
Written by a customer while visiting simplehuman.com
Customer Rating
5
New sensor pump
on February 21, 2025
Posted by: Igor K.
They finally upgraded design of this sensor pump, now it works as it supposed to, make sure you buy this model, previous model had to go in the trash because it wasn’t dispensing SH liquid soap.
Written by a customer while visiting simplehuman.com
Customer Rating
5
So far so good
on February 23, 2025
Posted by: Rapunzel H.
I’ve had one of these before dispensing dish soap and I loved it. It only lasted a year though before it wouldn’t charge anymore. No other dispenser compares so that’s why I bought another one. It keeps all the water mess in the sink to a minimum. It’s been a couple weeks and it’s still ok. The new charger seems to have a stronger magnet so hopefully it doesn’t stop charging.
Written by a customer while visiting simplehuman.com