I liked the idea of this but it fails in execution. It’s extremely sensitive and spews soap everywhere if your hand happens to get to close to it. You have to use a clear soap because of this so when it gets everywhere, you don’t have globs of colored liquid all over the place. Even with the clear soap, the soap is still everywhere, but at least it’s somewhat harder to see. I ended up having to turn it around so it doesn’t accidentally constantly spew soap when I am at the sink, defeating the entire purpose, which was to make hand washing contactless. We now jackknife our hands around the dispenser to try to get soap without turning it around. I’ve actually heard that simple human’s customer service is terrible, but I will try to return it anyway. It fails it’s essential purpose.