Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Average customer rating
4.4
(2,583 Reviews)
Rating breakdown 2,583 reviews
5 Stars
1,898
4 Stars
262
3 Stars
170
2 Stars
110
1 Star
143
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Customer Rating
3
Some regrets
on February 21, 2021
Posted by: Tenic L.
First off, the fact that the dispenser costs what it does, I'd expect a smoother dispense of soap, and I specifically purchased the SH dish detergent for the unit. Looking at YouTube videos, it looks like a thicker consistency dish liquid would work better as the the SH dish detergent has a thinner consistency and comes out in excess when my sponge is placed below the unit.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Great product
on February 21, 2021
Posted by: Chuck B.
Glad they made it refillable with your own soap. It’s really well engineered, well thought out.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Just amazing!
on February 21, 2021
Posted by: Constance C.
Love love love this item!! So easy to use and reliable!
Written by a customer while visiting simplehuman.com
Customer Rating
5
We started with one... we now have 3...
on February 21, 2021
Posted by: Allison J.
We started with one... we now have 3... I would get More if we had more sinks lol
This is great for homes with kids, it empowers them when washing hands which we have learned it so important. It also makes it fun!
This is great for homes with kids, it empowers them when washing hands which we have learned it so important. It also makes it fun!
Written by a customer while visiting simplehuman.com
Customer Rating
3
Disappointing quality
on February 21, 2021
Posted by: Tevin D.
Was really surprised with the quality of the dispensing. Even when using your liquid soap, the dispensing is uneven with each use. At first, I thought it was due to the position of my hand so I made a concerted effort to ensure consistent hand placement.
It's the product not user error. The product still functions so I gave it a 3 to be fair however its not a quality product. I’ve used far less expensive dispensers that had superior dispensing
It's the product not user error. The product still functions so I gave it a 3 to be fair however its not a quality product. I’ve used far less expensive dispensers that had superior dispensing
Written by a customer while visiting simplehuman.com
Customer Rating
5
Superb
on February 21, 2021
Posted by: Paul W.
Using for a couple of years and ordered a 2nd one shortly ago. The pump is also very hygienic as you don’t have to touch the pump at all only to refill or to clean.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Looks great in my kitchen
on February 20, 2021
Posted by: Flora H.
Looks great in my kitchen and bathroom. It’s easy to turn off during situations when I don’t want it to auto dispense. I feel more sanitary with this product and encourage my guests to use it
Written by a customer while visiting simplehuman.com
Customer Rating
3
Not as good as the old one
on February 19, 2021
Posted by: Tara B.
We love Simple Human products but the previous model/version of the sensor pump was so much more user friendly. We keep the soap dispenser near our sink and the steam that is created from the hot water causes the sensor pump to unintendedly dispense soap. Also, I don't like that the amount of soap dispensed is controlled by where you place your hand or sponge. Trying to get a tiny bit of soap is impossible. I much prefer the old dispenser where you could control it manually with the little positive and negative buttons on the top. The rechargeable battery thing is great but I wish Simple Human would combine the old technology with the new look!
Written by a customer while visiting simplehuman.com