Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Customer Rating
2
Not impressed
on March 27, 2021
Posted by: Kellee P.
I had 2 of the rechargeable liquid sensor pumps previously and they were much larger and dispense the soap faster and more evenly. As well as holding more soap. I don’t like the charging adapter I think it’s ugly where the other one was hidden. Just not impressed with this new model at all.
I love having these hands free soap dispensers. They’re easy to use and look great. The charge lasts longer than I expected. I bought one for my mom and she loves hers as well.
My pump stopped working after less than 5 month, customer service is amazing and they sent me a new one however this one doesnt work well either, the flow of the soup is very little, you have to put your palm in and out several times on the high speed part to get enough amount. It also requires more frequent charging although we dont use this often, maybe 5 times a day.
This is the second one I bought, the material of the base is different from the first one, not as good. It moves around with the slightest touch. The base of the first one has grip , this is just hard plastic. Not sure if this is a design change or manufacture's error?