Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Average customer rating
4.4
(2,583 Reviews)
Rating breakdown 2,583 reviews
5 Stars
1,898
4 Stars
262
3 Stars
170
2 Stars
110
1 Star
143
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Customer Rating
2
Sleek but touchy, better as hand soap dispenser
on March 31, 2021
Posted by: Lesly S.
The dispenser is a bit unpredictable. I have approached the dispensing sensor at all angles and heights and it still dispenses soap somewhat haphazardly and randomly...leaving pools of soap on the counter or worse in prepared food. The one drop/three drop sensor isn't accurate as the soap dispenses in amounts that vary. I wish there were an off switch...I have resorted to turning the unit around so it doesn't dispense erratically. I do not recommend this product and am disappointed with its performance.
Written by a customer while visiting simplehuman.com
Customer Rating
1
Doesn’t stay charged
on March 31, 2021
Posted by: Megan B.
On our first use, the pump stayed charge for 2 days and that was it. We charged it again and it didn’t do anything.
We returned the item.
We returned the item.
Written by a customer while visiting simplehuman.com
Customer Rating
3
Sometimes dispenses by itself
on March 30, 2021
Posted by: Nathalie E.
The sensor pump is great, except for when it dispenses on it's own during a shower. I suspect it is due to the accumulation of steam in the bathroom which gets pushed around in front of the sensor. Not a game changer, but it occurs often enough that I find it very annoying to have to clean up the sink each time.
Written by a customer while visiting simplehuman.com
Customer Rating
2
Not performing well!
on March 30, 2021
Posted by: Solly D.
Not consistently pumping liquid soap correctly. I prefer the foam sensor pump but you were out when my defective one needs to be replaced so I am not happy at all with this liquid sensor pump. The foaming sensor pump is my preferred one.
Written by a customer while visiting simplehuman.com
Customer Rating
2
To much dispensed.
on March 30, 2021
Posted by: Gerald C.
Either my distance perception is bad or your dispenser is just set to dispense to much soap. The idea of trying to keep your hand right at the top without hitting the dispenser and knocking it over is terrible. Need to go back to an adjustable dispenser. I don't think I have gotten less than a third of a teaspoon of soap when washing my hands. Resurrected my original dispenser that I knocked of the counter and broke the down button on and have shelved the new one. I still have two of the new style in their boxes that were going to be gifts that won't be now.
Written by a customer while visiting simplehuman.com
Customer Rating
5
I own three and love
on March 30, 2021
Posted by: Lucinda R.
I own three and love them. They keep a charge for a long time and are easy to fill.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Excellent
on March 30, 2021
Posted by: Elva M.
This is a great dispensers. The charge on the battery lasts and lasts. It does not clog. The different amounts of soap dispensed by holding your hand at different levels is great. The unit is sleek and also easy to fill.
Written by a customer while visiting simplehuman.com
Customer Rating
3
Needs to dispense more
on March 30, 2021
Posted by: Eric L.
Beautiful design. But the amount it dispenses is not sufficient, even when you hold your hand all the way down the front. Should be a way to adjust the amount dispensed.
Written by a customer while visiting simplehuman.com