Customer Reviews for simplehuman - sensor mirror with touch-control brightness and dual light setting, stainless steel - Brushed
Customer Rating
5
Wonderful!!!
on April 15, 2018
Posted by: Anonymous
I love this mirror. It fits pretty much anywhere, is very pretty and stylish and works wonderfully. It provides great visibility and the natural light is wonderful too. Highly recommend this mirror.
My first lighted mirror was defective but after a quick call into the SH call center, they shipped me a new unit and now all works well. The previous unit would turn off after only a few seconds of use (even with my face a few inches from the sensor). I am very happy with the ability to brighten the light and have never seen another brand with the brightness this one has. It is very expensive but I was given it as a birthday gift and so glad it's now working as designed.
Response from simplehuman.comBy Jeffery Siu, April 10, 2018
After receiving the returned mirror, our engineers tested the product and found that the unit was working within our specified design standards. If the mirror head is angled upward, the sensor may no longer detect the user's presence when they lean inward towards the product. The mirror's light will turn off after 7 seconds if the sensor does not detect something in front of it.
I am very pleased with my mirror. It’s exactly as Simplehuman says it is. I am older and so are my eyes so the added feature of light makes my makeup application so much easier. You won’t be disappointed.!
After 5 years my first Simple Human mirror broke and I seriously can't do my makeup without it so I got another one this time in white. This new model has a new dimmer, which is great since I can reduce the brightness or put it all the way up depending on the time. I took off one star because this one doesn't stay on even if I put a clip on the sensor. I usually do that so it doesn't turn off on me in-between makeup application but this one seems to turn off after a while even if I put a clip or a post-it in front of the sensor.
Response from simplehuman.comBy Jeffery Siu, February 5, 2018
This mirror features an adaptive sensor which identifies surrounding inanimate objects and adjusts the sensors range accordingly. Covering the sensor reduces the range and prevents the light from staying on for prolonged periods of time. We walked the mirrors owner through a quick reset and the product is now working properly.