Customer reviews from simplehuman.com
simplehuman - sensor mirror with touch-control brightness and dual light setting, stainless steel - Brushed
Average customer rating
4.4
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
370
4 Stars
42
3 Stars
35
2 Stars
14
1 Star
43
Customer Reviews for simplehuman - sensor mirror with touch-control brightness and dual light setting, stainless steel - Brushed
Customer Rating
5
Love
on February 17, 2019
Posted by: Melanie C.
Very pleased & Love my new mirror. Great magnification & light to put on makeup. Also love that it’s cordless!
Written by a customer while visiting simplehuman.com
Customer Rating
1
Mirror dims and does not stay on
on July 10, 2018
Posted by: Anonymous
I have written the company with no reply. It is not my style to post a negative review before I try to reach out to the company. But I have. No reply. The small mirror is fabulous, bright, stays on etc. This 8 inch mirror is dim, hard to see, and does not stay on unfortunately. If it worked like its smaller version, would be awesome. Will be returning. So sad.
Written by a customer while visiting simplehuman.com
Customer Rating
2
Not worth the money
on August 16, 2020
Posted by: Cindy N.
I have had mine for over a year and while I love it, it won’t hold a charge for very long anymore. It was too expensive for this to be happening already.
Written by a customer while visiting simplehuman.com
Customer Rating
1
Large simple human make up mirror
on June 17, 2018
Posted by: Tina R.
While this a nice mirror, it Did Not meet my expectations and will be returning it. The magnification is not strong enough and the light is very very dim and defeats my objective with this expensive price. The size is great, just wish the magnification was larger and the lighting brighter. I use the travel size and the magnification and lighting are Perfect. Just thought this great size would be perfect and unfortunately it wasn’t. Disappointed with my purchase
Response from simplehuman.comBy Jeffery Siu, June 17, 2018
This particular mirror features touch-control brightness which allows the user to manually adjust the brightness from 100 lux (dim) to 800 lux which is very bright. Sliding your finger along the touch panel on the edge of the mirror allows every user to find the right brightness level for their purposes.
Written by a customer while visiting simplehuman.com
Customer Rating
5
bright light!
on April 10, 2018
Posted by: Anonymous
My first lighted mirror was defective but after a quick call into the SH call center, they shipped me a new unit and now all works well. The previous unit would turn off after only a few seconds of use (even with my face a few inches from the sensor). I am very happy with the ability to brighten the light and have never seen another brand with the brightness this one has. It is very expensive but I was given it as a birthday gift and so glad it's now working as designed.
Response from simplehuman.comBy Jeffery Siu, April 10, 2018
After receiving the returned mirror, our engineers tested the product and found that the unit was working within our specified design standards. If the mirror head is angled upward, the sensor may no longer detect the user's presence when they lean inward towards the product. The mirror's light will turn off after 7 seconds if the sensor does not detect something in front of it.
Written by a customer while visiting simplehuman.com
Customer Rating
5
AMAZING!!!
on March 23, 2019
Posted by: Candace
Simply AMAZING! I don't know why I didn't get it sooner. I've used other brands... no comparison. Even with contacts on you can look at your eye brows and other tiny spots on your face. LOVE IT! My makeup looks cleaner and neater as well.
Written by a customer while visiting simplehuman.com
Customer Rating
3
Great lighting
on May 2, 2019
Posted by: Felicia
The lighting is great but the charge does not last. I love daily use of the mirror but I can’t use it very long (1-2 minutes) without the red light displaying low charge. Owned less than one year. I have many Simplehuman products. I will continue to use but disappointed in the charge, use with light requires plug in.
Response from simplehuman.comBy Jeffery Siu, May 2, 2019
We reached out to this customer to assist them with their mirror. After speaking with them, they let us know that the mirror is working properly now and is holding a charge without issue.
Written by a customer while visiting simplehuman.com
Customer Rating
4
Just right
on February 2, 2018
Posted by: Howard
Well designed addition to the bath countertop. Not intrusive and easy to access and use. Big hit with the lady of the house.
Written by a customer while visiting simplehuman.com