Customer reviews from simplehuman.com
simplehuman - sensor mirror with touch-control brightness and dual light setting, stainless steel - Brushed
Average customer rating
4.4
(600 Reviews)
Rating breakdown 600 reviews
5 Stars
446
4 Stars
45
3 Stars
43
2 Stars
15
1 Star
51
Customer Reviews for simplehuman - sensor mirror with touch-control brightness and dual light setting, stainless steel - Brushed
Customer Rating
5
Wonderful service
on December 10, 2019
Posted by: Anna
I have never had a bad experience with this company
They have always gone above and beyond to fix any problem I had. Thank you simplehuman!!:heart:️
They have always gone above and beyond to fix any problem I had. Thank you simplehuman!!:heart:️
Written by a customer while visiting simplehuman.com
Customer Rating
5
Best
on December 5, 2019
Posted by: Ekaterina
Best Mirror and best customer service. Will buy again.
Written by a customer while visiting simplehuman.com
Customer Rating
2
Great mirror if you get one that works
on December 4, 2019
Posted by: Anonymous
This mirror is super sleek, has a beautiful light, and helps with applying makeup with precision. This being said, my first mirror only maintained a charge for 30 minutes to 1 hour total until I had to recharge it. The company boasts a 5 week charge. I ended up just keeping it plugged in all of the time because I knew the battery would inevitably die after 1 to 2 uses. I ended up having to ship the mirror back to simplehuman to get a replacement because the battery never lasted longer than an hour. This warranty process took about two weeks. I have had the replacement mirror for 1 week now, and it seems to hold a charge. My first mirror also functioned well for about two weeks until the battery life drained, but hopefully this one is reliable. According to other reviews on simplehuman’s website and other approved vendors, short battery life is a semi frequent issue, so if you purchase this mirror, be prepared to use the warranty.
Response from simplehuman.comBy Jeffery Siu, December 4, 2019
We meticulously design and extensively test all of our products to ensure that they work and look great for many years. We stand behind our products and that's why we back them all with our hassle-free warranty. Should any issue arise, we always encourage our customers to contact us so that we can make it right.
Written by a customer while visiting simplehuman.com
Customer Rating
5
super wonderful
on December 3, 2019
Posted by: Anonymous
incredibly wonderful company to deal with - my wife received the 8 inch mirror with touch control brightness for a xmas present. she had it for a while and it started to not hold the charge. she asked me to please send it back and lo and behold... they received and said that they will send out a new one - seeing was believing... we received, opened the box, unwrapped the item and wonderfully found a brand new mirror... thank you thank you thank you...
Written by a customer while visiting simplehuman.com
Customer Rating
5
Best mirror ever!
on December 2, 2019
Posted by: Rae
I truly love my sensor mirror. Can’t live without it. Such a huge benefit to my daily routine.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Efficient
on November 19, 2019
Posted by: Anonymous
Handled well. But missed my mirror, so happy when I received it!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Fantastic Clarity
on November 15, 2019
Posted by: Richard L.
I didn’t buy it for myself, but all of my friends that use ABSOLUTELY LOVE IT!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Excellent sensor mirror!
on November 5, 2019
Posted by: Beverley
I have never been this pleased before with this type of product. Besides being extremely useful it is also very attractive. I am very happy with the touch control sensor mirror.
Written by a customer while visiting simplehuman.com