Great product, nice design. Really like the adjustable lighting. We use it every day, but it only needs to be recharged once per month. Great customer service when we had an issue.
After over 4 years my mirror stopped holding a charge. I sent it back for repair. After repair, which took almost a month, it again stopped holding a charge. No questions asked. They sent me a new mirror. I just returned the old one and expect no more problems. I am pleased.
I love this mirror. I love the sensor - I just look in and it's on. I also have the smaller magnified mirror and I love that one too and use it for plucking, etc. I have had to send back this one now twice but the customer service is excellent. The reason I gave it 4 stars is bc it took too long the second time and I called in and they sent me out a new one right away...so I could have put 5 stars. The only thing I don't like is that the warranty does not renew if/when they send a new one. The warranty should go with the one you purchase or it should renew with a new one. Customer Service is of the utmost and I do appreciate that they are there when you need them and very friendly and understanding, whether chat or on the phone.
It won’t be the only one you purchase- you will want to get one for family, friends, it is that good. Simple, intuitive, quality durable product, and INCREDIBLE customer service when I had an issue three years after purchase. So just buy one or three. Great money spent. (See your pores in all their gory detail - You know you want to. )
It won’t be the only one you purchase- you will want to get one for family, friends, it is that good. Simple, intuitive, quality durable product, and INCREDIBLE customer service when I had an issue three years after purchase. So just buy one or three. Great money spent. (See your pores in all their gory detail - You know you want to.)