Customer Reviews for simplehuman - sensor mirror with touch-control brightness and dual light setting, stainless steel - Brushed
Customer Rating
1
Did not work
on July 11, 2020
Posted by: Juliet E.
Unfortunately the mirror’s lighting system did not work when it arrived. While I can’t comment on its functioning, I can mention that this is not a good height for a standing mirror used on a bathroom sink counter- you would need to stoop a little in order to see your face. This is best for use on a vanity with a chair.
Response from simplehuman.comBy Jeffery Siu, July 11, 2020
We meticulously design and extensively test all of our products to ensure that they work and look great for many years. We stand behind our products and that's why we back them all with our hassle-free warranty. Should any issue arise, we always encourage our customers to contact us so that we can make it right.
I have been using makeup mirrors for over 25 years and this one is the best ever hands down. I wanted one that shows your whole face which the 5x does. I don't know why anyone would want any higher magnification. The lighting is perfect and cool which LED provides. I love that it senses your presence and automatically turns on. What a great feature. But the feature that was very important to me was the adjustable height. Most mirrors are so short in height and you would have to bend down to use them. This sits on my makeup table at a comfortable height when seated. This mirror has all the pluses in features and it is worth every cent. Highly recommend.
I love this mirror. I love the size, the brightness, and the magnification. My only concern is the sensor doesn't work very well. May I have some troubleshooting tips please?
Response from simplehuman.comBy Jeffery Siu, June 22, 2020
We meticulously design and extensively test all of our products to ensure that they work and look great for many years. Should any issue arise, we always encourage contacting our awesome Customer Support team.
Disappointed. I wish the mirror wasn’t always magnified. I find I use my old mirror still because it’s only magnified on one side. I wouldn’t give one as a gift. Not that excited about it.
Excellent optics! LOVE this bright 5x mirror! Just the right magnification to see detail clearly on my whole face because of being 8” (inches) in diameter. The adjustable height and tilt work well on my master bath vanity. It’s a great wide view mirror. I’m a senior + my vision is less sharp than it was once was w/o my glasses, and this mirror compensates wonderfully.
Had a little trouble with the second mirror being delivered by FedEX, it was not delivered here at my address, when they said it was. It was lost for several days. I contacted ‘Customer Support’ I got a quick response from Megan, np, she was of the greatest help, within a couple of days a replacement mirror was sent out to me. The day before I got the replacement mirror the original order shows up on my front porch, again contacted ‘Customer Support’ again Megan & Vera were superb in helping me sort out the situation.
Again I LOVE it, and so did my wife so, I bought her one.