Customer reviews from simplehuman.com
simplehuman - 45 Liter Rectangular Hands-Free Kitchen Step Trash Can with Soft-Close Lid - Brushed Stainless Steel
Average customer rating
4.7
(1,256 Reviews)
Rating breakdown 1,256 reviews
5 Stars
1,072
4 Stars
87
3 Stars
42
2 Stars
17
1 Star
38
Customer Reviews for simplehuman - 45 Liter Rectangular Hands-Free Kitchen Step Trash Can with Soft-Close Lid - Brushed Stainless Steel
Customer Rating
5
Great customer service
on July 21, 2019
Posted by: Anonymous
A lot of times I buy products with a warranty and think to myself that I am sure I won’t be able to use the warranty.
I am sure I said that when I purchased my simplehuman trash can.
I expected to get a denial or something for my warranty claim due to stainless steel peeling and lid hinge malfunction.
Nope!... that was not the case.
Customer service rep got back with me via email within 24 hours and I had a new trash can within a week.
I will never buy another product after this event. Oh... not to mention the can has been a game changer for me. I bought the can because my lab (dog) kept getting into the trash for a late night snack (that would not agree with his tummy). Not only did this can resolve that issue, you will never walk into my house and smell my trash because this can contains the smell perfectly.
I am sure I said that when I purchased my simplehuman trash can.
I expected to get a denial or something for my warranty claim due to stainless steel peeling and lid hinge malfunction.
Nope!... that was not the case.
Customer service rep got back with me via email within 24 hours and I had a new trash can within a week.
I will never buy another product after this event. Oh... not to mention the can has been a game changer for me. I bought the can because my lab (dog) kept getting into the trash for a late night snack (that would not agree with his tummy). Not only did this can resolve that issue, you will never walk into my house and smell my trash because this can contains the smell perfectly.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Gorgeous
on July 15, 2019
Posted by: Lee N.
Perfect size! Beautiful in rose gold. The silent close feature is amazing. The refillable trash bags are convenient and sturdy. Very happy customer.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Excellent Company!!!
on July 11, 2019
Posted by: Anonymous
I will be a life long customer of simplehuman! Their products are quality made and they stand behind them! This trash can was a trash can we had for five years that broke. When I contacted them they sent me a new one within two days because of its 10-year warranty! Totally worth the money for that kind of customer service, and a company that stands behind their product!!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Customer Satisfied
on June 25, 2019
Posted by: Anonymous
Thanks For Caring Your Product. Made In American. Still Have Broken Product Made In Other Country. Make American Great Again
Written by a customer while visiting simplehuman.com
Customer Rating
5
Good company that’s stands behind its Products
on June 25, 2019
Posted by: Anonymous
So I contacted the company. They listened to the problem, they replaced my unit at no cost. I was very thankful as I was just looking for parts and since it was still under warranty they replaced it free of charge. #GreatCompany!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Particularly liked that it is rose tinted
on May 14, 2019
Posted by: Anonymous
I enjoy using the step to open it. I also like the color. It is different from the normal stainless steel on many things. When we had an issue, I was very impressed with the speed of the solution. It definitely made me want to keep your band in my mind when I need to purchase anything else!!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Great customer service and product
on May 14, 2019
Posted by: Anonymous
I had an issue with my previous trash can and customer service quickly sent a replacement. I love this product and am now a loyal simplehuman customer!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Best ever....
on May 2, 2019
Posted by: Anonymous
Don’t bother getting any other trash can.
Seriously. Just don’t. This one is perfect in every way. Plus, their customer service is amazing. After almost three years my lid broke, and they replaced the whole trash can. I was so afraid I’d get stuck having to buy another one, because I didn’t think I could live with any other trashcan after this one. They were so nice, and they just replaced it. It was simple and easy. I had the new one in two days. Thank you, simplehuman! Love this trash can, and your company.
Seriously. Just don’t. This one is perfect in every way. Plus, their customer service is amazing. After almost three years my lid broke, and they replaced the whole trash can. I was so afraid I’d get stuck having to buy another one, because I didn’t think I could live with any other trashcan after this one. They were so nice, and they just replaced it. It was simple and easy. I had the new one in two days. Thank you, simplehuman! Love this trash can, and your company.
Written by a customer while visiting simplehuman.com