Customer Reviews for simplehuman - 45 Liter Rectangular Hands-Free Kitchen Step Trash Can with Soft-Close Lid - Brushed Stainless Steel
Customer Rating
5
Best trash can ever
on October 8, 2019
Posted by: Anonymous
A few years ago I purchased a simple human trash can for my parents for their anniversary. It was tall and round and had a swinging lid. I thought it looked so cool. Unfortunately, it was the worst trash can ever manufactured. It inevitably got dirty every time you threw food in it. Thank goodness for this trash can. The no show loner, the huge capacity, the liner pocket. It doesn’t even show fingerprints although you wouldn’t need to touch it bc of the efficiency of the step open lid. Five stars.
I needed something large to put our paper recycling in that suited our kitchen (needed something that could accommodate pizza boxes :). The dark bronze would have been my first choice (not available in this style) so I chose the white. It's a great size for recycling, unfortunately they don't make the Q bags in the clear which means the handy little storage area at the back of the can goes unused. It would be great if simplehuman made more sizes of bags for recycling with all the recycling programs that communities have in place. At the end of the week I only have about 5 gallons of regular garbage but easily fill this 55L with papers and another 55L with plastics and metals.
This was a great purchase. It is very easy to keep clean even with small Children’s fingerprints. The built-in trash bag holder it very convenient. I have had mine for almost 3 years and love it! It has a 10-year warranty and great customer service.
I bought my original simplehuman trashcan about 5 years ago and then 6 months ago, it stopped working and only opened about 4 inches. I was getting ready to purchase a new one when I stumbled upon a review about SH replacing someone trashcan for free as it also stopped working. I contacted the company and they sent me a brand new one in less than a week. I definitely love a company that stands behind their products as it encourages customer loyalty! Thank you SH!!!
This is probably the fourth trash can we've bought in the past year. We've tried multiple designs as well as wildlife proofing devices in an attempt to keep an extremely determined cat out of the kitchen garbage. So far, this is the most successful - it's too heavy and stable to knock over, the pedal is too narrow for him to get on and press even if he does figure that out and the lid is both heavy enough and designed in a way that seems to make it so he can't use his nose to push it up and get in or scratch at the bag, so I'm hoping it will be the last can I need to buy for quite some time. Plus, it looks great!
Love the size of the trash can but it is flimsy and there were scratches on the lid and a place on the front where the finish is missing.
Response from simplehuman.comBy Jeffery Siu, August 11, 2019
At simplehuman, we take our packaging and shipping processes very seriously. We always claim full responsibility for any fulfillment trouble and work hard to make things right if they ever go wrong. This customer's experience is not normal and we have worked with them to ensure a proper solution.