Customer reviews from simplehuman.com
simplehuman - 45 Liter Rectangular Hands-Free Kitchen Step Trash Can with Soft-Close Lid - Brushed Stainless Steel
Average customer rating
4.7
(1,214 Reviews)
Rating breakdown 1,214 reviews
5 Stars
1,036
4 Stars
85
3 Stars
39
2 Stars
17
1 Star
37
Customer Reviews for simplehuman - 45 Liter Rectangular Hands-Free Kitchen Step Trash Can with Soft-Close Lid - Brushed Stainless Steel
Customer Rating
5
Great trash can
on October 1, 2019
Posted by: Anonymous
This was a great purchase. It is very easy to keep clean even with small Children’s fingerprints. The built-in trash bag holder it very convenient. I have had mine for almost 3 years and love it! It has a 10-year warranty and great customer service.
Written by a customer while visiting simplehuman.com
Customer Rating
5
LOVE MY TRASH CAN!!!
on September 19, 2019
Posted by: Anonymous
I bought my original simplehuman trashcan about 5 years ago and then 6 months ago, it stopped working and only opened about 4 inches. I was getting ready to purchase a new one when I stumbled upon a review about SH replacing someone trashcan for free as it also stopped working. I contacted the company and they sent me a brand new one in less than a week. I definitely love a company that stands behind their products as it encourages customer loyalty! Thank you SH!!!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Cat-proof?!!
on August 24, 2019
Posted by: Anonymous
This is probably the fourth trash can we've bought in the past year. We've tried multiple designs as well as wildlife proofing devices in an attempt to keep an extremely determined cat out of the kitchen garbage. So far, this is the most successful - it's too heavy and stable to knock over, the pedal is too narrow for him to get on and press even if he does figure that out and the lid is both heavy enough and designed in a way that seems to make it so he can't use his nose to push it up and get in or scratch at the bag, so I'm hoping it will be the last can I need to buy for quite some time. Plus, it looks great!
Written by a customer while visiting simplehuman.com
Customer Rating
2
finish is missing on a few places
on August 11, 2019
Posted by: Anonymous
Love the size of the trash can but it is flimsy and there were scratches on the lid and a place on the front where the finish is missing.
Response from simplehuman.comBy Jeffery Siu, August 11, 2019
At simplehuman, we take our packaging and shipping processes very seriously. We always claim full responsibility for any fulfillment trouble and work hard to make things right if they ever go wrong. This customer's experience is not normal and we have worked with them to ensure a proper solution.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Perfect
on August 1, 2019
Posted by: Maria G.
Absolutely love this step can. Quality materials and great color. If only more items were made as well as this step can!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Awesome trash can
on July 22, 2019
Posted by: Arlene F.
It’s crazy to love your trash can but I love this can! It’s got a 10-year warranty and this company stands by their products.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Great customer service
on July 21, 2019
Posted by: Anonymous
A lot of times I buy products with a warranty and think to myself that I am sure I won’t be able to use the warranty.
I am sure I said that when I purchased my simplehuman trash can.
I expected to get a denial or something for my warranty claim due to stainless steel peeling and lid hinge malfunction.
Nope!... that was not the case.
Customer service rep got back with me via email within 24 hours and I had a new trash can within a week.
I will never buy another product after this event. Oh... not to mention the can has been a game changer for me. I bought the can because my lab (dog) kept getting into the trash for a late night snack (that would not agree with his tummy). Not only did this can resolve that issue, you will never walk into my house and smell my trash because this can contains the smell perfectly.
I am sure I said that when I purchased my simplehuman trash can.
I expected to get a denial or something for my warranty claim due to stainless steel peeling and lid hinge malfunction.
Nope!... that was not the case.
Customer service rep got back with me via email within 24 hours and I had a new trash can within a week.
I will never buy another product after this event. Oh... not to mention the can has been a game changer for me. I bought the can because my lab (dog) kept getting into the trash for a late night snack (that would not agree with his tummy). Not only did this can resolve that issue, you will never walk into my house and smell my trash because this can contains the smell perfectly.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Gorgeous
on July 15, 2019
Posted by: Lee N.
Perfect size! Beautiful in rose gold. The silent close feature is amazing. The refillable trash bags are convenient and sturdy. Very happy customer.
Written by a customer while visiting simplehuman.com