Customer reviews from Samsung US
Samsung - Wireless Car Charger EP-H5300 - Genuine, Brand New I Color: Black - Black
Average customer rating
2.8
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
6
4 Stars
2
3 Stars
4
2 Stars
10
1 Star
5
27%of customers recommend this product.
(
6 out of
22)
Customer Reviews for Samsung - Wireless Car Charger EP-H5300 - Genuine, Brand New I Color: Black - Black
Customer Rating
4
Good but needs faster charging
on October 11, 2022
Posted by: Aean
from CA
Expertise:Expert
Excellent car mount wish it would support 15w charging instead of 9w.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good charger, bad mounting hardware
on November 30, 2022
Posted by: OOGonzalez
from Palmdale, Ca
Expertise:Intermediate
Bought this a few months ago. One of arms of the vent mount broke first. After, the locking nut for the 17mm ball cracked down the middle. Charger works well.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 2, 2022
OOGonzalez, thank you for your feedback on the Samsung Wireless Car Charger. Here at Samsung we use your feedback as we strive to innovate our product line and provide our customers the best possible experience. If you haven’t done so already we would recommend taking a look in to the warranty of your device and reaching out to the Samsung Support Team for assistance. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Keep up the great work Samsung
on December 22, 2022
Posted by: CodyGaga
So far so good. Never thought of having a Foldable tablet in my car but Dreams do become reality!
Written by a customer while visiting Samsung US
Customer Rating
2
when it was working it was great
on January 21, 2023
Posted by: yelgazz
the locking ring broke after 1. month of use.
so now the phone just angles down with gravity, not really usable at this point.
i need another locking ring or another unit completely (replacement).
otherwise, it's a great product.
so now the phone just angles down with gravity, not really usable at this point.
i need another locking ring or another unit completely (replacement).
otherwise, it's a great product.
I would recommend this to a friend!
Features
5
Performance
1
Design
5
Value
4
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, January 24, 2023
Yelgazz, we appreciate your feedback on your Samsung Wireless Car Charger. We have linked below both the Samsung Support and Customer Care+ Teams for assistance. They will be able to provide you options available to you. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
no good don't buy
on March 4, 2023
Posted by: Lorenzo
from chicago
Expertise:Expert
the ball connector broke inside the charger itself
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 7, 2023
Lorenzo, thank you for your feedback on your Samsung Wireless Car Charger. Without knowing how long you've owned this product, we have included a link to the Samsung Support Team, as well as warranty information for your convenience. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
Broke in less than a year
on April 29, 2023
Posted by: JayLu
from Elk Grove, CA
Expertise:Intermediate
One of the stabilizer arms broke off and now I am to able to mount the device. It still charges but it's pretty much useless. I have only had it for less than 6 months.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
2
Response from Samsung USBy Debra, Social & Commerce, May 1, 2023
Hey there JayLu, thank you for finding the free time out of your hectic day to share your thoughts with us about your Samsung Wireless Car Charger. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enjoyable experiences while using our products. Please do not hesitate to reach out to Samsung Support if you have any questions or if you would like to share any additional feedback with us. Thank you for being a valued Samsung customer.
- Debra
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Written by a customer while visiting Samsung US
Customer Rating
3
The vent support legs are easy to break.
on July 8, 2023
Posted by: BenN
from Denver, CO
Expertise:Intermediate
The vent clamping leg is broken. I barely use the vent mount but it breaks so easily.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy Bethany, Social Commerce, July 9, 2023
Hi Ben... Thank you for your review of the Samsung Wireless Car Charger. We appreciate your opinion as it ensures we remain innovative and improve on the designs and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached Samsung Support below. Please reach out if we can be of any assistance. Thank you for being a valued customer. -Bethany
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Written by a customer while visiting Samsung US
Customer Rating
5
Works perfect!!!!!
on August 10, 2023
Posted by: Samsung 4life
from California
Expertise:Expert
Have had mine for 9 months no issues.
Works perfect and as describe for larger fold phones. Mounts still intacked and my vent isn't broken. All depends on how it's mounted I guess. I also drive a lowered car which bounces more than a normal car. Not harsh but definitely a different ride and could make the shaking a bit brutal on the plastic of mount vents. But again mine is fine and hasn't loosened up or anything.
Works perfect and as describe for larger fold phones. Mounts still intacked and my vent isn't broken. All depends on how it's mounted I guess. I also drive a lowered car which bounces more than a normal car. Not harsh but definitely a different ride and could make the shaking a bit brutal on the plastic of mount vents. But again mine is fine and hasn't loosened up or anything.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US