Customer reviews from Samsung US
Samsung - Wireless Car Charger EP-H5300 - Genuine, Brand New I Color: Black - Black
Average customer rating
2.8
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
6
4 Stars
2
3 Stars
4
2 Stars
10
1 Star
5
27%of customers recommend this product.
(
6 out of
22)
Customer Reviews for Samsung - Wireless Car Charger EP-H5300 - Genuine, Brand New I Color: Black - Black
Customer Rating
1
Very BAD
on September 13, 2022
Posted by: nayana
wanted to use the genuine accessories for my new fold 4 but this mount is really bad. dropped my phone for the 1st time since it opened even without touching the button. also it is not charging the phone.
returning it.
returning it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 14, 2022
Nayana, thank you for your feedback on the Samsung Wireless Car Charger. All of our Samsung products do come with a warranty and depending on how long you’ve owned the item we would recommend reaching out to the Samsung Support Team for assistance in troubleshooting the device or what other measures can be taken. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
Didn't love it
on September 13, 2022
Posted by: joee
from Miami, FL
i really wanted to love it, but due to design flaw it doesn't hold my phone well. i tried using it for about 1 week, but could not keep having my phone fall out while in portrait mode. i own a galaxy fold 4 and the mount doesn't hold the phone secure enough in the portrait position. i thought it was because of the size of the fold 4, so i tried with my wife's flip 4 and the phone just slid out too easily. i thought i was going to have will to accept it due limited alternatives for my fold, but i was surprised that another manufacturer held my fold 4 much better. i felt this one offered better feaures, but in the end it is useless to me if it can't secure my phone on portrait mode. in landscape mode it did better, but i can i can't risk my phone falling out. i sadly had to return it.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 15, 2022
Joee, thank you for your feedback regarding your Samsung Wireless Car Charger. Here at Samsung we are always striving to innovate our product line and provide the best possible customer experience. Please feel free to reach out to us with any further questions regarding your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Appreciate the versatility
on September 19, 2022
Posted by: Junior
the most solid car charger i've ever owned. i wish it charged faster and i had to tinker with it to fit my vent but it fits a flagship or foldable perfectly. 👍
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but needs faster charging
on October 11, 2022
Posted by: Aean
from CA
Expertise:Expert
Excellent car mount wish it would support 15w charging instead of 9w.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
when it was working it was great
on January 21, 2023
Posted by: yelgazz
the locking ring broke after 1. month of use.
so now the phone just angles down with gravity, not really usable at this point.
i need another locking ring or another unit completely (replacement).
otherwise, it's a great product.
so now the phone just angles down with gravity, not really usable at this point.
i need another locking ring or another unit completely (replacement).
otherwise, it's a great product.
I would recommend this to a friend!
Features
5
Performance
1
Design
5
Value
4
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, January 24, 2023
Yelgazz, we appreciate your feedback on your Samsung Wireless Car Charger. We have linked below both the Samsung Support and Customer Care+ Teams for assistance. They will be able to provide you options available to you. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
no good don't buy
on March 4, 2023
Posted by: Lorenzo
from chicago
Expertise:Expert
the ball connector broke inside the charger itself
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 7, 2023
Lorenzo, thank you for your feedback on your Samsung Wireless Car Charger. Without knowing how long you've owned this product, we have included a link to the Samsung Support Team, as well as warranty information for your convenience. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
Broke in less than a year
on April 29, 2023
Posted by: JayLu
from Elk Grove, CA
Expertise:Intermediate
One of the stabilizer arms broke off and now I am to able to mount the device. It still charges but it's pretty much useless. I have only had it for less than 6 months.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
2
Response from Samsung USBy Debra, Social & Commerce, May 1, 2023
Hey there JayLu, thank you for finding the free time out of your hectic day to share your thoughts with us about your Samsung Wireless Car Charger. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enjoyable experiences while using our products. Please do not hesitate to reach out to Samsung Support if you have any questions or if you would like to share any additional feedback with us. Thank you for being a valued Samsung customer.
- Debra
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Written by a customer while visiting Samsung US
Customer Rating
5
Works perfect!!!!!
on August 10, 2023
Posted by: Samsung 4life
from California
Expertise:Expert
Have had mine for 9 months no issues.
Works perfect and as describe for larger fold phones. Mounts still intacked and my vent isn't broken. All depends on how it's mounted I guess. I also drive a lowered car which bounces more than a normal car. Not harsh but definitely a different ride and could make the shaking a bit brutal on the plastic of mount vents. But again mine is fine and hasn't loosened up or anything.
Works perfect and as describe for larger fold phones. Mounts still intacked and my vent isn't broken. All depends on how it's mounted I guess. I also drive a lowered car which bounces more than a normal car. Not harsh but definitely a different ride and could make the shaking a bit brutal on the plastic of mount vents. But again mine is fine and hasn't loosened up or anything.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US