Customer reviews from Samsung US
Samsung - Wireless Car Charger EP-H5300 - Genuine, Brand New I Color: Black - Black
Average customer rating
2.8
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
6
4 Stars
2
3 Stars
4
2 Stars
10
1 Star
5
27%of customers recommend this product.
(
6 out of
22)
Customer Reviews for Samsung - Wireless Car Charger EP-H5300 - Genuine, Brand New I Color: Black - Black
Customer Rating
2
Bad build
on February 19, 2025
Posted by: Jay5
from New York
Expertise:Expert
The quality is very poor the legs break within the month the replacement did the same thing and now the plastic ring to secure it to the stand has broke so can't use now until I buy more replacement parts because they are not covered smh
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
4
Response from Samsung USBy R&R, February 21, 2025
Ahoy Jay5,
Thank you for sharing your thoughts with us. Samsung is committed to creating innovative and high-performing accessories that enhance your devices. Our products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. Your feedback is invaluable as we strive to improve our offerings and provide you with the best possible user experience. Thank you for choosing innovation with Samsung! -Ty
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Thank you for sharing your thoughts with us. Samsung is committed to creating innovative and high-performing accessories that enhance your devices. Our products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. Your feedback is invaluable as we strive to improve our offerings and provide you with the best possible user experience. Thank you for choosing innovation with Samsung! -Ty
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https://www.samsung.com/us/support/mobile/mobile-accessories/
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Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Charger, Questionable Clip
on July 8, 2022
Posted by: ScottNavy
from Columbus, Ohio
i can confirm that this does, in fact, charge my samsung galaxy s22 ultra very well as long as the charger you plug into your vehicle is a fast charger. i have used the charger for nearly 3 months and the only issue had been my daughter's impatience when the eye didn't always sense her phone to open because of the angle she was approaching it, it worked 100% of the time for me as i hovered my phone directly over it, waited for it to open, and then held it there until it closed. up until this week, this has been the most secure holding experience for the phone, even going over rough roads. sadly, it received a little too much over adjusting and one of the support legs broke off, hopefully i can find a replacement for the mounting part and be back in business again.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Almost great
on April 26, 2024
Posted by: Unhappy
Works great would be 5 stars except, the ball joint holding the wireless charger to the hook piece broke off.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 26, 2024
Hello there, we appreciate your feedback on your Samsung Wireless Car Charger. We are happy to hear you were initially so pleased with the functionality of this charger. We have provided a link below to the Samsung Support Team if you would like to discuss this experience further and see what options may be available to you. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Looked Promising
on August 11, 2022
Posted by: Meggy
once i found a usb port on my van that supported this i thought this will be great! 2nd time using it one of the rotating support legs broke and now it flops around so basically useless, not happy.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 12, 2022
Meggy, thank you for your feedback regarding your Samsung Wireless Car Charger. With it being such a recent purchase we would recommend looking in to the warranty of the device as well as reaching out to the Customer Care+ Team or the Samsung Support Team to help troubleshoot the device. Thank you for being a loyal Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Bad charger
on October 4, 2022
Posted by: Lars
i had this product less then month before i started having problems with charging. the two little arms that support the charger broke off within three weeks. no longer use this product. big waste of money!!
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, October 4, 2022
Lars, we appreciate your feedback on the Samsung Wireless Car Charger. Here at Samsung we are always striving to innovate our product line and provide the best possible customer experience. All of our products do come with a warranty and we would recommend taking a look at that and reaching out to the Samsung Support or Customer Care+ Teams for assistance. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Good charger, bad mounting hardware
on November 30, 2022
Posted by: OOGonzalez
from Palmdale, Ca
Expertise:Intermediate
Bought this a few months ago. One of arms of the vent mount broke first. After, the locking nut for the 17mm ball cracked down the middle. Charger works well.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 2, 2022
OOGonzalez, thank you for your feedback on the Samsung Wireless Car Charger. Here at Samsung we use your feedback as we strive to innovate our product line and provide our customers the best possible experience. If you haven’t done so already we would recommend taking a look in to the warranty of your device and reaching out to the Samsung Support Team for assistance. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Keep up the great work Samsung
on December 22, 2022
Posted by: CodyGaga
So far so good. Never thought of having a Foldable tablet in my car but Dreams do become reality!
Written by a customer while visiting Samsung US
Customer Rating
3
The vent support legs are easy to break.
on July 8, 2023
Posted by: BenN
from Denver, CO
Expertise:Intermediate
The vent clamping leg is broken. I barely use the vent mount but it breaks so easily.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy Bethany, Social Commerce, July 9, 2023
Hi Ben... Thank you for your review of the Samsung Wireless Car Charger. We appreciate your opinion as it ensures we remain innovative and improve on the designs and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached Samsung Support below. Please reach out if we can be of any assistance. Thank you for being a valued customer. -Bethany
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Written by a customer while visiting Samsung US