Customer reviews from Samsung US
Samsung - Wireless Car Charger EP-H5300 - Genuine, Brand New I Color: Black - Black
Average customer rating
2.8
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
6
4 Stars
2
3 Stars
4
2 Stars
10
1 Star
5
27%of customers recommend this product.
(
6 out of
22)
Customer Reviews for Samsung - Wireless Car Charger EP-H5300 - Genuine, Brand New I Color: Black - Black
Customer Rating
2
Bad build
on February 19, 2025
Posted by: Jay5
from New York
Expertise:Expert
The quality is very poor the legs break within the month the replacement did the same thing and now the plastic ring to secure it to the stand has broke so can't use now until I buy more replacement parts because they are not covered smh
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
4
Response from Samsung USBy R&R, February 21, 2025
Ahoy Jay5,
Thank you for sharing your thoughts with us. Samsung is committed to creating innovative and high-performing accessories that enhance your devices. Our products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. Your feedback is invaluable as we strive to improve our offerings and provide you with the best possible user experience. Thank you for choosing innovation with Samsung! -Ty
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts with us. Samsung is committed to creating innovative and high-performing accessories that enhance your devices. Our products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. Your feedback is invaluable as we strive to improve our offerings and provide you with the best possible user experience. Thank you for choosing innovation with Samsung! -Ty
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Charger, Questionable Clip
on July 8, 2022
Posted by: ScottNavy
from Columbus, Ohio
i can confirm that this does, in fact, charge my samsung galaxy s22 ultra very well as long as the charger you plug into your vehicle is a fast charger. i have used the charger for nearly 3 months and the only issue had been my daughter's impatience when the eye didn't always sense her phone to open because of the angle she was approaching it, it worked 100% of the time for me as i hovered my phone directly over it, waited for it to open, and then held it there until it closed. up until this week, this has been the most secure holding experience for the phone, even going over rough roads. sadly, it received a little too much over adjusting and one of the support legs broke off, hopefully i can find a replacement for the mounting part and be back in business again.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Looked Promising
on August 11, 2022
Posted by: Meggy
once i found a usb port on my van that supported this i thought this will be great! 2nd time using it one of the rotating support legs broke and now it flops around so basically useless, not happy.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 12, 2022
Meggy, thank you for your feedback regarding your Samsung Wireless Car Charger. With it being such a recent purchase we would recommend looking in to the warranty of the device as well as reaching out to the Customer Care+ Team or the Samsung Support Team to help troubleshoot the device. Thank you for being a loyal Samsung customer. –Elizabeth
Product Warranty
smsng.us/Warranty-Info
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Warranty
smsng.us/Warranty-Info
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Almost great
on April 26, 2024
Posted by: Unhappy
Works great would be 5 stars except, the ball joint holding the wireless charger to the hook piece broke off.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 26, 2024
Hello there, we appreciate your feedback on your Samsung Wireless Car Charger. We are happy to hear you were initially so pleased with the functionality of this charger. We have provided a link below to the Samsung Support Team if you would like to discuss this experience further and see what options may be available to you. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Bad charger
on October 4, 2022
Posted by: Lars
i had this product less then month before i started having problems with charging. the two little arms that support the charger broke off within three weeks. no longer use this product. big waste of money!!
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, October 4, 2022
Lars, we appreciate your feedback on the Samsung Wireless Car Charger. Here at Samsung we are always striving to innovate our product line and provide the best possible customer experience. All of our products do come with a warranty and we would recommend taking a look at that and reaching out to the Samsung Support or Customer Care+ Teams for assistance. Thank you for being a Samsung customer. –Elizabeth
Product Warranty
smsng.us/Warranty-Info
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Warranty
smsng.us/Warranty-Info
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Cradle
on May 17, 2022
Posted by: S21UltraCharger
i knew i wasn't going to use the vent mount because of the location/orientation of the vents in my truck.
i planned on making a mount to connect to the cradle, but when i got it in, realized it was a common "ball and socket" attachment.
so i searched for a mount with a 17mm ball. garmin uses that size for their gps', so there were a lot of options to attach this cradle to a dash/windshield mount instead of a vent clip.
also, some vehicle's usb ports don't supply enough power for a wireless charger. if you have a samsung wireless charger at home, test it out in your vehicle before ordering.
my 2015 silverado's ports didn't power this, but my truck has a 110v outlet that i use a wall charger with. you could also try a cigarette lighter adapter on other vehicles i'm sure.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Needs a more robust vent clip design
on June 20, 2022
Posted by: Winston
the wireless car charger mount worked perfectly. the only major design flaw is the clip used to mount this charger mount to the ac vent. with less than a week of use, one of the rotating support legs broke rendering this mount useless for me as i have no other way to mount this to my car.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Michael Mynxx, Social Commerce, June 23, 2022
Hi, thank you for your feedback on your Wireless Car Charger. We appreciate you taking the time to share with us. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. We recommend reaching out to our Samsung Care+ team and they can help. I have also provided some link that might be of use to you as well. Thanks again for being a Samsung customer.
Samsung Support:
https://www.samsung.com/us/support/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Samsung Support:
https://www.samsung.com/us/support/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on March 13, 2022
Posted by: Spurtle
from WA
use this in our 2019 chrysler pacifica. very stable and secure. opens and closes automatically and the wireless charger works through the case.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US