Customer reviews from motorola.com
Boost Mobile - motorola razr - 2025 - Prepaid Smartphone - PANTONE Gibraltar Sea
Average customer rating
3.5
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
19
4 Stars
6
3 Stars
6
2 Stars
3
1 Star
10
48%of customers recommend this product.
(
13 out of
27)
Customer Reviews for Boost Mobile - motorola razr - 2025 - Prepaid Smartphone - PANTONE Gibraltar Sea
Customer Rating
3
Hardware rocks, software is horrible
on September 18, 2025
Posted by: Eric21
Hardware is great, software is not! Every time I open the weather it asks if I would like to add it to my home screen, even though it already is. If I close my phone and it has an app open it asks if I want to transition to the front screen. I already set it up to not do it but it still asks. I spend more time telling the software over and over again how I want my phone to work. It continually asks over and over and over. I feel like I spend more time dismissing the prints than actually using my phone. Bluetooth volume control is now a joke, the phone no longer controls the volume of the Bluetooth. You now have to max the Bluetooth for the phone to control it, such a pain. Be prepared to restart your phone daily and bring a charger. Battery life is great 4 of 7 days of the week, but the other 3 days it will drain 1% every minute. Even after reboot it will drain that fast. The phone itself is awesome, good camera, great screens, and useful outside screen. But I find myself saying it because I open my camera to take a picture and it asks if I want to turn on the quick launch feature that I turned off on purpose. Do not I have to dismiss this Everytime I want to take a picture. I am decently phone savvy and have been unable to turn it off. I could research it but why should I have to, I told it no 50 plus times!
Response from motorola.comBy Carlos, Motorola Customer Care, September 18, 2025
Hi Eric21, Thank you for your honest and detailed feedback—we truly appreciate you taking the time to share your experience. It’s great to hear that you're happy with the hardware, camera, screen quality, and the external display—those are definitely standout features. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en
Written by a customer while visiting motorola.com
Customer Rating
5
Minimalist Phone
on September 17, 2025
Posted by: ST0825
from Glen Allen, VA
Love the compactness of the Moto Razr. Very sleek and modern as cellphone goes these days. Excellent features such as great pictures, talk clarity, storage capacity and overall design with choice of very nice colors to choose from.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, September 18, 2025
Hi ST0825, Thank you for your thoughtful review! We're so glad to hear you're enjoying the compact design and sleek, modern look of the Moto Razr—it truly stands out in today’s smartphone landscape. It's great to know the camera quality, call clarity, storage, and color options are all hitting the mark for you. Motorola puts a lot of care into balancing style with functionality, and it’s wonderful to hear it’s made a positive impression. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en
Written by a customer while visiting motorola.com
Customer Rating
5
Convenient foldable size.
on September 10, 2025
Posted by: Gary Pavo
Love everything about this Razr. Looks wonderful and it easily stores in my pants pocket. Bright screen. Customizable to your heart's content. Great price. I am definitely glad I bought this folding phone.
Response from motorola.comBy Carlos, Motorola Customer Care, September 11, 2025
Hi Gary Pavo, Thank you so much for your feedback! We're thrilled to hear that you're enjoying your Razr, especially the design, screen quality, and customizability. It's great to know it fits comfortably in your pocket and meets your expectations in both performance and value. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en
Written by a customer while visiting motorola.com
Customer Rating
3
Great form factor, disappointing software
on September 8, 2025
Posted by: Dan2025
from Portland, OR
Form factor is great, software is not as good as Pixel. I love being able to fold it up, I'm a cyclist and it's much easier to stash in an under saddle bag than my old phone. However, there are some real shortcomings. Despite better camera specs than my Pixel, the photos look much worse due to Moto's image processing. I no longer have access to Google's call screening, and caller ID almost never works... Like, a call from my sister came in just showing her phone number and calls from business always show as their number rather than the business name.
Finally, the voice recognition isn't as good as my Pixel, which is weird given it looks like the standard Android keyboard. Maybe something with the mic, I don't know. I'll probably let this phone go in a year and go back to pixel, maybe hold on to this as a dedicated travel/activity phone
No, I would not recommend this to a friend.
Response from motorola.comBy Carlos, Motorola Customer Care, September 9, 2025
Thanks for the feedback. We're glad the foldable form works well for your cycling lifestyle! Sorry to hear about the camera quality, caller ID issues, and voice recognition; those are all valid concerns. While the hardware is strong, software features such as image processing and voice input may fall short compared to those of Pixel. Features like Call Screening are Pixel-exclusive, which we know can be frustrating. We’ll share your input with our team.
Written by a customer while visiting motorola.com
Customer Rating
5
Best phone I've ever owned
on August 27, 2025
Posted by: Erock
from Laurel De
I absolutely love my new razar.. been using for a few weeks now and it's everything I expected and more.. also if you had one of the og razars check out the retro mode for a really cool throw back
Response from motorola.comBy Mitch, Motorola Customer Care, August 28, 2025
Hi Erock, Thank you for sharing your experience! We’re thrilled to hear that you’re loving your new Razr and enjoying features like the Retro Mode. It’s great to know the phone is meeting and exceeding your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great phone but minor bugs need to be fixed
on July 14, 2025
Posted by: David90210
from Los Angeles ca
It's a very cool phone but there's a few glitches that they need to work on I'm not sure if it's a software update that can fix but there's a Bluetooth connection issue sometimes the Bluetooth comes out staticy or randomly disconnects and connects to my earpods which are in my pocket it's kind of frustrating sometimes the speaker tunes out and then goes to the ear speaker when I'm supposed to be watching videos out loud so I have to restart the phone other than that it's an amazing phone
Response from motorola.comBy Mitch, Motorola Customer Care, July 14, 2025
Hi David90210, Thank you for sharing your experience with us. We’re sorry to hear about the Bluetooth and speaker problems you've encountered, and we understand how frustrating that must be. We would like to have the opportunity to investigate your feedback further so we can better assist you. Please check the email we have sent you and get back to us at your convenience so we can discuss this matter in more detail and explore possible solutions. We truly appreciate your patience and are glad to hear you're enjoying the phone overall.
Written by a customer while visiting motorola.com
Customer Rating
5
Great flip phone, no issues or complaints!
on June 29, 2025
Posted by: Snake
Great phone I absolutely love it! Thank you Motorola!
Response from motorola.comBy Mitch, Motorola Customer Care, June 29, 2025
Hi Snake, Thank you so much for your wonderful feedback! We're thrilled to hear you're loving your flip phone and having a great experience with it. Your satisfaction means the world to us, and we appreciate your support. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great functionality and awesome features
on June 26, 2025
Posted by: Chantellesa
I really like the Motorola razr. I think they could improve split screen, and the phone app to include the mute button on the dial screen. There are other improvements but non of them are a deal breaker. One thing that is annoying is the screen protector attracts so much dust. Overall I highly recommend it. I love my Motorola razr
Response from motorola.comBy Mitch, Motorola Customer Care, June 29, 2025
Hi Chantellesa, Thank you so much for your kind words and for sharing your experience. We're thrilled to hear you're enjoying the functionality and features. We also appreciate your thoughtful suggestions. Improving split screen usability and enhancing the phone app experience, including the mute button visibility, are great points. We’ll make sure to pass that feedback along to our product team. Thanks again for recommending us and for being part of the Motorola family. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en.
Written by a customer while visiting motorola.com