Customer reviews from motorola.com
Boost Mobile - motorola razr - 2025 - Prepaid Smartphone - PANTONE Gibraltar Sea
Average customer rating
3.6
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
14
4 Stars
4
3 Stars
4
2 Stars
2
1 Star
6
57%of customers recommend this product.
(
8 out of
14)
Customer Reviews for Boost Mobile - motorola razr - 2025 - Prepaid Smartphone - PANTONE Gibraltar Sea
Customer Rating
3
Great form factor, disappointing software
on September 8, 2025
Posted by: Dan2025
from Portland, OR
Form factor is great, software is not as good as Pixel. I love being able to fold it up, I'm a cyclist and it's much easier to stash in an under saddle bag than my old phone. However, there are some real shortcomings. Despite better camera specs than my Pixel, the photos look much worse due to Moto's image processing. I no longer have access to Google's call screening, and caller ID almost never works... Like, a call from my sister came in just showing her phone number and calls from business always show as their number rather than the business name.
Finally, the voice recognition isn't as good as my Pixel, which is weird given it looks like the standard Android keyboard. Maybe something with the mic, I don't know. I'll probably let this phone go in a year and go back to pixel, maybe hold on to this as a dedicated travel/activity phone
No, I would not recommend this to a friend.
Response from motorola.comBy Carlos, Motorola Customer Care, September 9, 2025
Thanks for the feedback. We're glad the foldable form works well for your cycling lifestyle! Sorry to hear about the camera quality, caller ID issues, and voice recognition; those are all valid concerns. While the hardware is strong, software features such as image processing and voice input may fall short compared to those of Pixel. Features like Call Screening are Pixel-exclusive, which we know can be frustrating. We’ll share your input with our team.
Written by a customer while visiting motorola.com
Customer Rating
2
2024
on November 30, 2025
Posted by: Efoe
Mine's actually the Motorola 2024 I bought it last October and I had nothing but trouble with it the battery died quick about 2 weeks ago I woke up and I got my phone I don't sleep with it and there was a white line going down the side of it and then 3 days ago I had to get rid of the phone because I couldn't even use it it was a good phone if you like small things but that was heavy
Response from motorola.comBy Mitch, Motorola Customer Care, December 6, 2025
Hi Efoe, We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We aim to provide long-lasting performance across all our devices, and it’s concerning to hear that your phone hasn’t met your expectations. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
3
Bluetooth not that good in car/pretty good
on January 22, 2026
Posted by: Anonymous
from Riverside,California
Same thing while using the Bluetooth in my car people say I sound muffled already checked my car and the Bluetooth sounds fine with another phone but when connected to my razor a lot of people say my voice sounds muffled why is that? Other than that the phone works pretty great never have any problems with it run smooth and pretty fast just the Bluetooth in my car is what's bothering me
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 22, 2026
Hi Jeffrey, We’re sorry to hear you’re experiencing muffled audio when using Bluetooth in your car. As we stand behind our products, we would like to have the opportunity to investigate your feedback. We have sent you an email where you can reply. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Super nice phone !!
on December 1, 2025
Posted by: GuyFL
from Melbourne FL
I upgraded to the Razr 2025 from the Razr 2023+. It was an easy process and the phone is exactly what they advertise it to be. It's not cheap but the fact that it folds and fits into my pocket makes it worth it for me.
Response from motorola.comBy Nate, Motorola Customer Care, December 1, 2025
Hi GuyFL! Thanks for choosing Motorola Mobility as your device provider. We appreciate you posting this positive experience on your recent purchase.
Written by a customer while visiting motorola.com
Customer Rating
5
on September 29, 2025
Posted by: Gelo
My sister bought me this new razor for my birthday present. I am very happy with it and it performs perfectly.
Response from motorola.comBy Mitch, Motorola Customer Care, September 30, 2025
Hi Gelo, We’re so glad to hear you’re enjoying your new Moto Razr phone! It’s wonderful that it’s living up to expectations, and we hope it continues to bring you great performance. Happy birthday, and thank you for choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
DO NOT BUY THIS PHONE
on October 13, 2025
Posted by: Nomoremoto
from Ca
I bought this phone a few months back the first week the screen started peeling off in the middle where the it folds. Then it goes into this reboot loop mode that lasts for days and it won't come back on then the phone it gets so hot it burns my hand and then today the trim molding started coming off of the edge Don't buy this phone it's garbage and Motorola's warranty is garbage
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, October 13, 2025
Hi Nomoremoto, We’re sorry to hear about your experience with your device. What you’ve described is certainly not the experience we want for our customers. We would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
3
Hardware rocks, software is horrible
on September 18, 2025
Posted by: Eric21
Hardware is great, software is not! Every time I open the weather it asks if I would like to add it to my home screen, even though it already is. If I close my phone and it has an app open it asks if I want to transition to the front screen. I already set it up to not do it but it still asks. I spend more time telling the software over and over again how I want my phone to work. It continually asks over and over and over. I feel like I spend more time dismissing the prints than actually using my phone. Bluetooth volume control is now a joke, the phone no longer controls the volume of the Bluetooth. You now have to max the Bluetooth for the phone to control it, such a pain. Be prepared to restart your phone daily and bring a charger. Battery life is great 4 of 7 days of the week, but the other 3 days it will drain 1% every minute. Even after reboot it will drain that fast. The phone itself is awesome, good camera, great screens, and useful outside screen. But I find myself saying it because I open my camera to take a picture and it asks if I want to turn on the quick launch feature that I turned off on purpose. Do not I have to dismiss this Everytime I want to take a picture. I am decently phone savvy and have been unable to turn it off. I could research it but why should I have to, I told it no 50 plus times!
Response from motorola.comBy Carlos, Motorola Customer Care, September 18, 2025
Hi Eric21, Thank you for your honest and detailed feedback—we truly appreciate you taking the time to share your experience. It’s great to hear that you're happy with the hardware, camera, screen quality, and the external display—those are definitely standout features. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en
Written by a customer while visiting motorola.com
Customer Rating
5
Great size and look
on October 30, 2025
Posted by: BobbyT b
from Nyc
Great phone for the price. Nice look. Great screen display and glonger battery life.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 30, 2025
Hi BobbyT, Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying your Motorola phone, especially its design, display, and long battery life. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en.
Written by a customer while visiting motorola.com