Customer reviews from motorola.com
Boost Mobile - motorola razr - 2025 - Prepaid Smartphone - PANTONE Gibraltar Sea
Average customer rating
3.5
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
19
4 Stars
6
3 Stars
6
2 Stars
3
1 Star
10
48%of customers recommend this product.
(
13 out of
27)
Customer Reviews for Boost Mobile - motorola razr - 2025 - Prepaid Smartphone - PANTONE Gibraltar Sea
Customer Rating
1
its over
on September 2, 2026
Posted by: 32Leo
from Ohio
this is the 2nd time is the int he few mouths I had to get my phone fixed I don't want it no more, I have to get a normal phone now
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, September 6, 2026
Hi 32Leo, We’re sorry to hear that you’ve had to have your Moto Razr (2025) repaired twice within just a few months. We understand how frustrating and disappointing that can be, especially when you rely on your phone every day. We'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
3
Features are great
on August 31, 2026
Posted by: Blade25
from Springfield Illinois
I bought this about a month ago and there's already an issue I have a big black dot and a pixel of light shooting out of it right at the bottom edge where it bends
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, September 6, 2026
Hi Blade25, We’re sorry to hear about the display concern with your Moto Razr 2025. A black spot with a bright pixel or light appearing near the bottom edge of the folding display is certainly concerning. As we stand by our phones, we'd like to help. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
1
Horrible in every regard
on August 31, 2026
Posted by: Paigehatesmotorola
Horrible phone. Garbage. I hate everything about this. I leave hate comments on all of their stuff because I'm stuck in a contract for a crappy phone I can't even use. Samsung or iPhone is better. Anything but this junk
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, September 6, 2026
Hi Paigehatesmotorola, We’re sorry to hear that your experience with your Motorola Razr has been so frustrating and that you’re unhappy with the device. We understand how disappointing it can be when a phone doesn’t meet your expectations, especially when you’re committed to a contract. We’d appreciate the opportunity to learn more about your experience. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
1
The idea is cool, but they got work to do.
on August 27, 2026
Posted by: Samthinksitsbad
from Minneapolis Minnesota
I bought this phone 6 months ago, it was pretty nice the first 2 months. The phones external screen breaks with ease, so be careful with it. 2months in my external screen broke on a wicker chair arm, the hinges squeak and make crackle noises when you open and close the device. Weird dark marks popped up on the internal screen, which you can move around with your finger, but it will make the dark spots grow. When playing music or videos the sound will go from loud to super quiet, sometimes it starts randomly playing music after closing the music app. I haven't been able to Bluetooth send or receive photos music or videos. when playing games you can never use the crease of the screen to tap things in the game. The speaker phone and speech to text stopped working, the camera is pretty bad, it always has fuzzy pictures like the 50 dollar prepaid phone does. Overall I regret buying it, but I'm stuck with it for another year or so 😔
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, September 1, 2026
Hi Samthinksitsbad, We're sorry to hear about your experience with the Moto Razr 2025 and understand how disappointing it must be, especially after enjoying the phone during the first couple of months. We appreciate you taking the time to share these detailed concerns. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
Stylish Phone That Folds
on August 26, 2026
Posted by: Mila_mashroom
from Southeast Michigan
This is a great and stylish phone 💚
It's very convenient, the notifications and AI chat are very effective.
Spring Bud green is a beautiful, vibrant, yellow-based green that is absolutely gorgeous 💚
The external screen is not only convenient, it prevents the inner screen from cracking. I cracked the outer screen when I dropped my phone against concrete, but the inner screen was not affected because I always fold my phone when not in use. So if you always fold it when not in use, it won't crack like an iPhone.
It's very convenient, the notifications and AI chat are very effective.
Spring Bud green is a beautiful, vibrant, yellow-based green that is absolutely gorgeous 💚
The external screen is not only convenient, it prevents the inner screen from cracking. I cracked the outer screen when I dropped my phone against concrete, but the inner screen was not affected because I always fold my phone when not in use. So if you always fold it when not in use, it won't crack like an iPhone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 1, 2026
Hi Mila_mashroom, thank you for sharing such a detailed review! We’re thrilled to hear that you’re enjoying the stylish design, convenient external display, notifications, and AI features. It’s also great to know that you love the vibrant Spring Bud green color and find the foldable design convenient for everyday use. We truly appreciate your support and are happy to hear that you’re enjoying your Motorola foldable! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Works great!
on August 21, 2026
Posted by: Marcus3131
from Inverness, FL
The phone works great and conveniently fits in my pocket. The fold technology is strong and I like the ability to use the full screen or the small screen.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 23, 2026
Hi Marcus3131, thank you for the 5-star review! We’re thrilled to hear that you’re enjoying your phone, especially its compact design, strong fold technology, and the flexibility of using either the full screen or the smaller display. We truly appreciate you choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great quality and consistent product from Motorola
on July 22, 2026
Posted by: Evdaman
from NJ
I bought this about a month ago and stepped up from the 2024 version. I was able to use the case I had from the old phone as everything fits pretty much perfectly. The phone works well, the hinge is quiet, phone performance is exactly as I expected, quick and snappy. The material on the back of the phone is a slightly more slippery plastic feeling material, compared to the pleather stickiness the 2024 had. And this is the only real difference I noticed between the two models. They're identical, performs great and the cameras look great. Pick up the 2025 on sale and you'll love it!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, July 22, 2026
Hi Evdaman, thank you for taking the time to share such detailed feedback! We're thrilled to hear that you're enjoying your Motorola phone and that the upgrade experience from the 2024 version has been smooth. It's great to know that you appreciate the performance, quiet hinge, camera quality, and overall consistency of the device. We also appreciate your comments about the material changes, as customer feedback helps us continue improving our products. Thank you for choosing Motorola, and we hope you continue to enjoy your device! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
I like it.
on July 15, 2026
Posted by: strabot
I bought this with my old flip phone from the early 2000s in mind. It's not that, and took a little getting used to. But after a couple weeks I'm quite happy with it. I like the size when folded, it holds a charge well, and looks good. And it didn't break the bank.
Response from motorola.comBy Mitch, Motorola Customer Care, July 15, 2026
Hi Strabot, thank you for sharing your experience! We're glad to hear that after spending some time with your Moto Razr 2025, you've grown to really enjoy it. It's great to know you appreciate its compact folded design, battery life, stylish look, and excellent value. We truly appreciate your feedback and hope you continue to enjoy your new Razr. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en.
Written by a customer while visiting motorola.com