Customer reviews from motorola.com
Boost Mobile - motorola razr - 2025 - Prepaid Smartphone - PANTONE Gibraltar Sea
Average customer rating
3.5
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
19
4 Stars
6
3 Stars
6
2 Stars
3
1 Star
10
48%of customers recommend this product.
(
13 out of
27)
Customer Reviews for Boost Mobile - motorola razr - 2025 - Prepaid Smartphone - PANTONE Gibraltar Sea
Customer Rating
5
Super nice phone !!
on December 1, 2025
Posted by: GuyFL
from Melbourne FL
I upgraded to the Razr 2025 from the Razr 2023+. It was an easy process and the phone is exactly what they advertise it to be. It's not cheap but the fact that it folds and fits into my pocket makes it worth it for me.
Response from motorola.comBy Nate, Motorola Customer Care, December 1, 2025
Hi GuyFL! Thanks for choosing Motorola Mobility as your device provider. We appreciate you posting this positive experience on your recent purchase.
Written by a customer while visiting motorola.com
Customer Rating
4
1 month
on November 19, 2025
Posted by: Sy33
from Tacoma, Wa
We got ours about a month ago, I like it but it really sucks that when I'm on a call I only have the option to display the Motorola logo, or "Hello Moto" on my external screen. It would be great to display my own logo.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 25, 2025
Thank you for sharing your feedback, Sy33. We’re glad to hear you’re enjoying the phone overall. We understand that having the ability to customize the external screen during calls would make the experience even better. Currently, the external screen is limited to the default options like the Motorola logo or “Hello Moto,” but your suggestion is valuable and will be shared with our product team for future updates. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Terrible phone
on November 15, 2025
Posted by: Mad need to get better
from Columbus Ohio
Biggest piece of crap phone I have ever owned. Shuts off for no reason and just start jumping through different we screens. Drop calls and volume doesn't work correctly either. Stuff popup on the screen that has nothing to do with what you are trying to do. On my 3 rd phone since July. Broke one because it's functions where so poor. Traded the next one in because it didn't work properly. Wife is on her second. We are paying them off and traded them in next week for a real phone.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, November 17, 2025
We’re very sorry to hear about the difficulties you’ve experienced with your device. We understand how frustrating this must be, especially after multiple replacements. As we stand by our phones, we'd like to help. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
1
Fragile phone breaks easily
on November 6, 2025
Posted by: Drummy
from Washington
This is my 2nd one of these now most fragile phone ever . I dropped a Tylenol bottle with 4 Tylenol in it and the screen sends a white stripe down it again. This phone I do not recommend not even when you sit in a office. It seems like they didn't even test the phones durability out it sucks to have spent the money on this phone thinking how cool but it's just a disappointment and I NEVER LEAVE REVIEWS.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, November 9, 2025
Hi Drummy, We’re sorry to hear about what happened, and we understand how disappointing that must feel. While physical damage isn’t covered under the standard warranty, you may still have the option to get the device repaired for a fee. You can explore available repair options and submit a request through this link: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair.
We appreciate you taking the time to share your feedback, and it’s valuable to us as we continue improving our products.
We appreciate you taking the time to share your feedback, and it’s valuable to us as we continue improving our products.
Written by a customer while visiting motorola.com
Customer Rating
5
Great size and look
on October 30, 2025
Posted by: BobbyT b
from Nyc
Great phone for the price. Nice look. Great screen display and glonger battery life.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 30, 2025
Hi BobbyT, Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying your Motorola phone, especially its design, display, and long battery life. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
The best phone I've had in YEARS!
on October 23, 2025
Posted by: Mini
from United States
I've had this phone for a couple of days now, and i absolutely ADORE it. It fits nicely in my hand, the inner screen feels nice and smooth to the touch, and the cameras have more quality than any other phone i've owned, and in my opinion, they even rival Samsung and Apple's cameras! The fingerprint reader is super responsive too, i can simply brush my finger against it and it'll read it almost instantly! Also, the pink exterior is just gorgeous, absolutely stunning and easy on the eyes. I can say with 100% honesty that I love this phone, and I love Motorola. Thank you for making such an amazing phone. <3
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, October 24, 2025
Hi Mini, Thank you so much for your wonderful feedback! We’re thrilled to hear how much you’re loving your new Motorola phone — from the smooth screen and responsive fingerprint reader to the stunning pink design and impressive camera quality. It’s great to know it’s been such a perfect fit for you! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en
Written by a customer while visiting motorola.com
Customer Rating
1
DO NOT BUY THIS PHONE
on October 13, 2025
Posted by: Nomoremoto
from Ca
I bought this phone a few months back the first week the screen started peeling off in the middle where the it folds. Then it goes into this reboot loop mode that lasts for days and it won't come back on then the phone it gets so hot it burns my hand and then today the trim molding started coming off of the edge Don't buy this phone it's garbage and Motorola's warranty is garbage
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, October 13, 2025
Hi Nomoremoto, We’re sorry to hear about your experience with your device. What you’ve described is certainly not the experience we want for our customers. We would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
5
on September 29, 2025
Posted by: Gelo
My sister bought me this new razor for my birthday present. I am very happy with it and it performs perfectly.
Response from motorola.comBy Mitch, Motorola Customer Care, September 30, 2025
Hi Gelo, We’re so glad to hear you’re enjoying your new Moto Razr phone! It’s wonderful that it’s living up to expectations, and we hope it continues to bring you great performance. Happy birthday, and thank you for choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en.
Written by a customer while visiting motorola.com