Hi Drummy, We’re sorry to hear about what happened, and we understand how disappointing that must feel. While physical damage isn’t covered under the standard warranty, you may still have the option to get the device repaired for a fee. You can explore available repair options and submit a request through this link: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair.
We appreciate you taking the time to share your feedback, and it’s valuable to us as we continue improving our products.

Thank you for sharing your feedback, Sy33. We’re glad to hear you’re enjoying the phone overall. We understand that having the ability to customize the external screen during calls would make the experience even better. Currently, the external screen is limited to the default options like the Motorola logo or “Hello Moto,” but your suggestion is valuable and will be shared with our product team for future updates. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en.

Hi Stevn17, Thank you for sharing your feedback! We’re glad to hear you’re enjoying your Moto G Play and that you’re considering the Razr as your next device. We appreciate your support and hope your Motorola experience continues to be great. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en.