Customer reviews from motorola.com
Boost Mobile - motorola razr - 2025 - Prepaid Smartphone - PANTONE Gibraltar Sea
Average customer rating
3.5
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
19
4 Stars
6
3 Stars
6
2 Stars
3
1 Star
10
48%of customers recommend this product.
(
13 out of
27)
Customer Reviews for Boost Mobile - motorola razr - 2025 - Prepaid Smartphone - PANTONE Gibraltar Sea
Customer Rating
2
thumbs down👎
on July 6, 2026
Posted by: raajt78
from Norcross, GA
I bought motorola razor twenty twenty five, beginning of twenty twenty six, and I was excited about having a flip phone, modern style.
Within a month of using the screen that started to develop a green line, I had no idea this meant, but I researched it after the fact and soon discovered that this is a common
Issue with the design of the Motorola flip phone razor so I use my warranty service purchased at another one. It came in the mail and within another month saying thing, same issue. Now it's also included a black screen where I could no longer see the main screen. I purchased another one through the warranty. And yet, again, the third one has blacked out the screen on me. I am completely fed up with the Motorola. Razor flip phone 2025, make matters worse. I can't even transfer all of my data from the Motorola razor 2025 to my new phone which is Samsung
Very dissatisfied, disappointed and unhappy custom.
Within a month of using the screen that started to develop a green line, I had no idea this meant, but I researched it after the fact and soon discovered that this is a common
Issue with the design of the Motorola flip phone razor so I use my warranty service purchased at another one. It came in the mail and within another month saying thing, same issue. Now it's also included a black screen where I could no longer see the main screen. I purchased another one through the warranty. And yet, again, the third one has blacked out the screen on me. I am completely fed up with the Motorola. Razor flip phone 2025, make matters worse. I can't even transfer all of my data from the Motorola razor 2025 to my new phone which is Samsung
Very dissatisfied, disappointed and unhappy custom.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, July 12, 2026
Hi Raajt78, We're sorry to hear about your experience and understand how disappointing this has been. We appreciate you sharing your feedback, and we sincerely apologize that you've had multiple replacements with the same display behavior. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
1
Don't do it
on July 2, 2026
Posted by: Heather9999
from Texas
Phone was cute but the execution of the phone was absolutely horrible 2 phones in 6 months the screen messed up at the bend no cracks no dents nothing just straight messed up Bluetooth never stayed connected service was trash no matter where you went screen would lag and lock itself when you typed and that was on 2 different ones so it wasn't a 1 times thing! Waste of money which is sad because he was pink and so adorable and I was so excited for this phone!!!
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, July 7, 2026
Hi Heather9999, We’re sorry to hear about your experience with your Motorola Razr 2025. We understand how disappointing it is to have concerns with a device you were excited about, especially after experiencing similar behavior on two devices. We'd like to help. Please check the email we sent you and reply at your earliest convenience. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
4
Great feature but the volume little low with BT
on June 30, 2026
Posted by: Topgun14
from California LA
This Motorola flip phone is a great phone but it does take some time to get use to it. I have had the phone for about a few weeks now but will need to replace the phone screen due to a green line on the right side of the screen. Not sure if my extended warranty cover the replacement screen.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 30, 2026
Hi Topgun14, thank you for sharing your experience with the Moto Razr 2025. We’re glad to hear you’re enjoying the feature set, and we appreciate you taking the time to provide detailed feedback.
We’re sorry to learn about the lower Bluetooth volume and the green line appearing on the display. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
We’re sorry to learn about the lower Bluetooth volume and the green line appearing on the display. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
3
Stylish and great form, but low durability
on June 21, 2026
Posted by: HR86
from Houston, TX
I got a Motorola Razr when they were released with T-Mobile, and even got one of the special red/pink T-Mobile styles to go with it. I love the phone's small form, and it's powerful enough to never give me lag issues. The outer screen is far more useful than I imagined, and it's great to just answer a closed phone. The ability to have the phone half-open as a sort of stand to take pictures/videos with is an underrated bonus.
Unfortunately, I do have to recommend this phone with a lot of caution. If you're even just a moderate phone user, the phone itself is not very durable. The plastic that goes around the edge has a tendency to break, and the screen will stop responding not too many months after that happens. I replaced one phone on warranty 1.5 years after the first one I got, but now my second one is starting to fail 10 months in. I'd love to use it more but I might have to just get a big slab phone in the end
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, June 24, 2026
Hi HR86, We're sorry to hear about the experience with the device, and thank you for sharing detailed feedback. We understand your durability concerns, and we’d like to help ensure your device is working as intended. In some cases, performance or responsiveness concerns can be influenced by software, installed apps, or environmental factors. Allow us to help. We have sent you an email. Please reply at your earliest convenience.
Written by a customer while visiting motorola.com
Customer Rating
5
Great little folding phone
on June 9, 2026
Posted by: dww470
from Denver Colorado
I bought my second Moto razor phone. I love it. It's so nice to fold into a little phone that doesn't take up much space. I like how intuitive it is. Always reminding me of apps that are draining the battery and so much more.
Response from motorola.comBy Mitch, Motorola Customer Care, June 9, 2026
Hi Dww470, Thank you for sharing your experience with the Moto Razr. It’s great to hear that you’re enjoying the compact folding design and finding the interface intuitive, especially the helpful battery management reminders. We appreciate your continued support with your second device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Amazing phone great features
on June 7, 2026
Posted by: Gnerd38
from Summer shade, ky
I have had the iPhone ever since the iPhone 4 was released so I was very sceptical about switching. But I ended up getting the razr 2025 and I'm gonna tell you it was the best choice I have ever made the amount of features this phone has compared to iPhone blew my mind. So I would say if you have an iPhone and you're looking to switch it's definitely worth the switch now one thing I will add is making sure that you put this thing in a case if you're clumsy with phones but even at that the durability seems to be pretty good I drop mine twice before getting it into a case and it held up on both drops with no issues whatsoever so it seems to hold its own. Do not sleep on this it's worth every penny
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 9, 2026
Hi Gnerd38, Thank you for sharing your experience and detailed feedback. We’re glad to hear the Razr has exceeded your expectations and that the features, performance, and durability have made such a strong impression after your switch. It’s also great to know the device has held up well and continues to meet your daily needs. We appreciate your recommendation and are happy to have you as part of the Motorola community. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
2
Falling apart
on May 15, 2026
Posted by: Nikanae6
from Olympia wa
I have had my razr for almost 1 year and it is literally starting to fall apart. The piece that goes around the screen is broken and is starting to lift. The screen appears to be separating from the rest of the phone where it folds. And the screen is starting to not respond to touch. For the amount that I paid for this phone, I would expect it to last much longer than almost 1 year.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, May 18, 2026
Hi Nikanae6, Thank you for sharing your feedback. We’re sorry to hear about the condition of your device. We would like to check this. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
2
Great in concept and almost in practice
on April 22, 2026
Posted by: Bb33
I purchased one in January 2026 and in march the bottom half of my screen went white. Sometimes it worked most the time bright white. I only had regular use of it, and a case with a cover over the hinges to help keep dust out. Not I believe my issue may have been simply debris in the hinges but in 3 months it had this issue that I personally could not fix or prevent unless I treated my phone like it pas glass. I liked the phone as far as use and function besides it auto enhancing my pictures. I could of gotten it fixed... But I'd have to do so every few months and honestly its not worth that kind of hassel so I just got a different non flip phone. Love the technology but it needs to be better designed if its that quick to have issues.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, April 29, 2026
Hi Bb33, We’re sorry to hear about your experience with the display. We understand how frustrating it is when the screen starts showing abnormal behavior after a short period of use. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com