Customer reviews from motorola.com
Boost Mobile - motorola razr - 2025 - Prepaid Smartphone - PANTONE Gibraltar Sea
Average customer rating
3.7
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
13
4 Stars
3
3 Stars
3
2 Stars
1
1 Star
5
67%of customers recommend this product.
(
8 out of
12)
Customer Reviews for Boost Mobile - motorola razr - 2025 - Prepaid Smartphone - PANTONE Gibraltar Sea
Customer Rating
3
Hardware rocks, software is horrible
on September 18, 2025
Posted by: Eric21
Hardware is great, software is not! Every time I open the weather it asks if I would like to add it to my home screen, even though it already is. If I close my phone and it has an app open it asks if I want to transition to the front screen. I already set it up to not do it but it still asks. I spend more time telling the software over and over again how I want my phone to work. It continually asks over and over and over. I feel like I spend more time dismissing the prints than actually using my phone. Bluetooth volume control is now a joke, the phone no longer controls the volume of the Bluetooth. You now have to max the Bluetooth for the phone to control it, such a pain. Be prepared to restart your phone daily and bring a charger. Battery life is great 4 of 7 days of the week, but the other 3 days it will drain 1% every minute. Even after reboot it will drain that fast. The phone itself is awesome, good camera, great screens, and useful outside screen. But I find myself saying it because I open my camera to take a picture and it asks if I want to turn on the quick launch feature that I turned off on purpose. Do not I have to dismiss this Everytime I want to take a picture. I am decently phone savvy and have been unable to turn it off. I could research it but why should I have to, I told it no 50 plus times!
Response from motorola.comBy Carlos, Motorola Customer Care, September 18, 2025
Hi Eric21, Thank you for your honest and detailed feedback—we truly appreciate you taking the time to share your experience. It’s great to hear that you're happy with the hardware, camera, screen quality, and the external display—those are definitely standout features. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en
Written by a customer while visiting motorola.com
Customer Rating
5
Great size and look
on October 30, 2025
Posted by: BobbyT b
from Nyc
Great phone for the price. Nice look. Great screen display and glonger battery life.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 30, 2025
Hi BobbyT, Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying your Motorola phone, especially its design, display, and long battery life. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Minimalist Phone
on September 17, 2025
Posted by: ST0825
from Glen Allen, VA
Love the compactness of the Moto Razr. Very sleek and modern as cellphone goes these days. Excellent features such as great pictures, talk clarity, storage capacity and overall design with choice of very nice colors to choose from.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, September 18, 2025
Hi ST0825, Thank you for your thoughtful review! We're so glad to hear you're enjoying the compact design and sleek, modern look of the Moto Razr—it truly stands out in today’s smartphone landscape. It's great to know the camera quality, call clarity, storage, and color options are all hitting the mark for you. Motorola puts a lot of care into balancing style with functionality, and it’s wonderful to hear it’s made a positive impression. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en
Written by a customer while visiting motorola.com
Customer Rating
5
Handiest and reliable phone
on January 7, 2026
Posted by: Rich B
from Caxenovia, NY
I bought the 2025 Ultra with 1 TB. MORE THAN I NEED BUT.. it's nice to know that I don't need more space. Very happy with the performance.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 8, 2026
Thank you for sharing your experience, Rich. We’re glad to hear the phone is giving you plenty of space and strong performance. It’s great to know you’re enjoying your Motorola device. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Best phone I've ever owned
on August 27, 2025
Posted by: Erock
from Laurel De
I absolutely love my new razar.. been using for a few weeks now and it's everything I expected and more.. also if you had one of the og razars check out the retro mode for a really cool throw back
Response from motorola.comBy Mitch, Motorola Customer Care, August 28, 2025
Hi Erock, Thank you for sharing your experience! We’re thrilled to hear that you’re loving your new Razr and enjoying features like the Retro Mode. It’s great to know the phone is meeting and exceeding your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
The best phone I've had in YEARS!
on October 23, 2025
Posted by: Mini
from United States
I've had this phone for a couple of days now, and i absolutely ADORE it. It fits nicely in my hand, the inner screen feels nice and smooth to the touch, and the cameras have more quality than any other phone i've owned, and in my opinion, they even rival Samsung and Apple's cameras! The fingerprint reader is super responsive too, i can simply brush my finger against it and it'll read it almost instantly! Also, the pink exterior is just gorgeous, absolutely stunning and easy on the eyes. I can say with 100% honesty that I love this phone, and I love Motorola. Thank you for making such an amazing phone. <3
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, October 24, 2025
Hi Mini, Thank you so much for your wonderful feedback! We’re thrilled to hear how much you’re loving your new Motorola phone — from the smooth screen and responsive fingerprint reader to the stunning pink design and impressive camera quality. It’s great to know it’s been such a perfect fit for you! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en
Written by a customer while visiting motorola.com
Customer Rating
1
Terrible phone
on November 15, 2025
Posted by: Mad need to get better
from Columbus Ohio
Biggest piece of crap phone I have ever owned. Shuts off for no reason and just start jumping through different we screens. Drop calls and volume doesn't work correctly either. Stuff popup on the screen that has nothing to do with what you are trying to do. On my 3 rd phone since July. Broke one because it's functions where so poor. Traded the next one in because it didn't work properly. Wife is on her second. We are paying them off and traded them in next week for a real phone.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, November 17, 2025
We’re very sorry to hear about the difficulties you’ve experienced with your device. We understand how frustrating this must be, especially after multiple replacements. As we stand by our phones, we'd like to help. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
1
Fragile phone breaks easily
on November 6, 2025
Posted by: Drummy
from Washington
This is my 2nd one of these now most fragile phone ever . I dropped a Tylenol bottle with 4 Tylenol in it and the screen sends a white stripe down it again. This phone I do not recommend not even when you sit in a office. It seems like they didn't even test the phones durability out it sucks to have spent the money on this phone thinking how cool but it's just a disappointment and I NEVER LEAVE REVIEWS.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, November 9, 2025
Hi Drummy, We’re sorry to hear about what happened, and we understand how disappointing that must feel. While physical damage isn’t covered under the standard warranty, you may still have the option to get the device repaired for a fee. You can explore available repair options and submit a request through this link: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair.
We appreciate you taking the time to share your feedback, and it’s valuable to us as we continue improving our products.
We appreciate you taking the time to share your feedback, and it’s valuable to us as we continue improving our products.
Written by a customer while visiting motorola.com