Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Average customer rating
4.6
(1,180 Reviews)
Rating breakdown 1,180 reviews
5 Stars
849
4 Stars
229
3 Stars
62
2 Stars
20
1 Star
20
82%of customers recommend this product.
(
59 out of
72)
Customer Reviews for Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Customer Rating
4
This product has pros and cons
on July 28, 2025
Posted by: FaithandLove
[This review was collected as part of a promotion.] I was so excited when I got my galaxy A36. This is the first phone that i've gotten to ever paid full price, bought brand new, from the store beore. The phone is beautiful. The picture is it's clear all the time. As long as the 5G is on the phone, it worked very smoothly. No buffering. Now to screens durability
I've never in my life.Crack a screen on any phone.I've ever had. As I have already mentioned, none of my other phones were ever bought brand new either. About three months into this current phone. I mean the A36, I now have five cracks in the screen. Very disappointed. I have a screen protector, the lifetime warranty plastic screen protector. I should have gotten the glass screen protector. Yes, I have dropped to phone. But I dropped other phones too and they never cracked. Other than the screen cracking, I am very satisfied with this phone.I would recommend it to someone else.
I've never in my life.Crack a screen on any phone.I've ever had. As I have already mentioned, none of my other phones were ever bought brand new either. About three months into this current phone. I mean the A36, I now have five cracks in the screen. Very disappointed. I have a screen protector, the lifetime warranty plastic screen protector. I should have gotten the glass screen protector. Yes, I have dropped to phone. But I dropped other phones too and they never cracked. Other than the screen cracking, I am very satisfied with this phone.I would recommend it to someone else.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone
on July 28, 2025
Posted by: JoshuaLizard
[This review was collected as part of a promotion.] The device has great features but the touch screen is not as responsive as my last phone and the memory is sub par
Value
3
Response from Samsung USBy R&R, July 31, 2025
Hello JoshuaLizard,
Thank you so much for sharing your feedback! We're thrilled to hear that your Galaxy A36 5G has gone beyond your expectations. All our features are designed with pride to give you the best experience. Since your Galaxy device's touchscreen is your main way to navigate, we totally understand how frustrating it can be when it isn't working right. Luckily, there are easy steps you can follow to fix a frozen or unresponsive touchscreen. For helpful tips, including how to adjust touch sensitivity, feel free to check out our online guide titled, “Touchscreen issues on a Galaxy phone or tablet.” Thanks again for reaching out. We're really happy to have you as part of the Samsung family.
Touchscreen issues on a Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your feedback! We're thrilled to hear that your Galaxy A36 5G has gone beyond your expectations. All our features are designed with pride to give you the best experience. Since your Galaxy device's touchscreen is your main way to navigate, we totally understand how frustrating it can be when it isn't working right. Luckily, there are easy steps you can follow to fix a frozen or unresponsive touchscreen. For helpful tips, including how to adjust touch sensitivity, feel free to check out our online guide titled, “Touchscreen issues on a Galaxy phone or tablet.” Thanks again for reaching out. We're really happy to have you as part of the Samsung family.
Touchscreen issues on a Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great connectivity easy to use un
on July 28, 2025
Posted by: Shyne1981
[This review was collected as part of a promotion.] Ai helps another with the things I need to know and where the best places
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It can use a better camera. But overall nice.
on July 28, 2025
Posted by: MartyMart64
[This review was collected as part of a promotion.] I love this phone and Samsung, and am interested in Galaxi AI, and want to experience all of this new and wonderful tech. This is so cool, it's like I'm living my past, thinking about the future. I never get sick of paying new games and trying new apps. It's so nice to be free to explore everything my phone has to offer. Thanks for a beautiful future, samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features. Clear picture an sound
on July 28, 2025
Posted by: Luvsamsung
[This review was collected as part of a promotion.] I love the Galaxy AI
I use it for language translation from english to Spanish interpretation for school an family.
Also, when using my phone, I love how I now can record live phone conversations as needed.
Plus my son loves all the downloads using my phone for all streaming needs like, videos, or movies so hes not board.
I use it for language translation from english to Spanish interpretation for school an family.
Also, when using my phone, I love how I now can record live phone conversations as needed.
Plus my son loves all the downloads using my phone for all streaming needs like, videos, or movies so hes not board.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Camera
on July 28, 2025
Posted by: Love4truth
[This review was collected as part of a promotion.] All in all it's a great phone with an amazing array of cameras the only drawback is it doesn't take an SD card or have any expandable memory that they don't want you to PAY FOR IN THE CLOUD. Otherwise great phone plenty of convenient features and apps including Bixby as well as use of Samsung AI to make your use faster and more efficient.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a great value.
on July 28, 2025
Posted by: jdmsilvernblack
[This review was collected as part of a promotion.] Phone's at Great Value especially feel like a larger screen the new upgraded.Galaxy AI is fantastic
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Movies are my game
on July 28, 2025
Posted by: Hotmess73
[This review was collected as part of a promotion.] I love my Galaxy A36 5g. I mostly use it to stream my shows and it works beautifully. I also make phone calls and send texts. Ovviously. Sometimes i use AI to help me with research. I checked my emails and fb, but most of all I watch my shows and movies on netflix.
Value
5
Written by a customer while visiting Samsung US