Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Average customer rating
4.6
(1,173 Reviews)
Rating breakdown 1,173 reviews
5 Stars
847
4 Stars
228
3 Stars
62
2 Stars
19
1 Star
17
84%of customers recommend this product.
(
57 out of
68)
Customer Reviews for Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Customer Rating
3
Not a great product
on July 28, 2025
Posted by: Ashblue42
[This review was collected as part of a promotion.] This phone is ok but on start up it is slow and the system ui dont respond its battery life is not that great and u can't use the camera on the web browser
Value
3
Response from Samsung USBy R&R, July 30, 2025
Hey there Ashblue42,
Thank you so much for sharing your experience with the A36 5G! It’s great to be able to speak about its strong 5000 mAh battery, quick processor, stunning Super AMOLED display, and handy customization features. You’ll find that reliable battery performance and 45 W fast charging can quickly restore your power when needed. Sometimes, small tweaks can make a big difference. Try out different methods to extend your battery life, and you’ll enjoy dependable, long-lasting power all day long. For helpful tips on keeping your battery in top shape, check out the online resources below. Clearing some space in your device settings can also help speed up startup time, and there are extra storage tips included below to help you out. We truly appreciate your feedback and are always happy to hear from you. Powered by innovation, driven by you. Thanks so much for choosing Samsung!
Galaxy Battery
https://www.samsung.com/us/support/galaxy-battery/optimization/
Free up storage space on your Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10002029/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your experience with the A36 5G! It’s great to be able to speak about its strong 5000 mAh battery, quick processor, stunning Super AMOLED display, and handy customization features. You’ll find that reliable battery performance and 45 W fast charging can quickly restore your power when needed. Sometimes, small tweaks can make a big difference. Try out different methods to extend your battery life, and you’ll enjoy dependable, long-lasting power all day long. For helpful tips on keeping your battery in top shape, check out the online resources below. Clearing some space in your device settings can also help speed up startup time, and there are extra storage tips included below to help you out. We truly appreciate your feedback and are always happy to hear from you. Powered by innovation, driven by you. Thanks so much for choosing Samsung!
Galaxy Battery
https://www.samsung.com/us/support/galaxy-battery/optimization/
Free up storage space on your Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10002029/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 28, 2025
Posted by: Gute88
[This review was collected as part of a promotion.] This phone is great and the galaxy AI on the phone makes many task very easy. I would recommend this phone to anyone looking for a new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The processor is very fast
on July 28, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy A36 5G is a fabulous phone. It is a very fast processor and the Galaxy AI technology is very easy to navigate and very secure.
Would buy again!
Would buy again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great!
on July 28, 2025
Posted by: JChriss
[This review was collected as part of a promotion.] Definitely love the camera! Galaxy AI is great as well. Phone is very light weight.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on July 28, 2025
Posted by: HipHopstl
[This review was collected as part of a promotion.] This has to be one of the most durable phones I have ever had at a very good price. Its doesnt lag, and it get the job done very efficiently
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung A36
on July 28, 2025
Posted by: Tealbutterfly316
[This review was collected as part of a promotion.] Great phone. Good resolution, large display operates fast. I wanted the Samsung A56 it was out of stock. I would recommend this the A 36. It is worth the money and value
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Review of product
on July 28, 2025
Posted by: Momma2
[This review was collected as part of a promotion.] Galaxy AI is great. Thank you for chance at winning a gift card!
Value
3
Response from Samsung USBy R&R, July 30, 2025
Hey, and thank you, Momma2!
We’re so happy to hear that the Galaxy A36 5G is bringing joy to your everyday moments! With its vibrant 6.7″ 120 Hz Super AMOLED display, powerful Snapdragon 6 Gen 3 processor, and durable Gorilla Glass Victus+ build, the Galaxy A36 5G offers a premium feel at an affordable mid-range price. Plus, you’re covered with six years of OS updates and security patches, ensuring long-lasting performance that’s rare outside of flagship models. The battery is reliable, and with 45 W fast charging, you can quickly get back to your day. It’s truly convenient! While this model doesn’t have the full rollout of Galaxy AI, you do have the benefit of Awesome Intelligence and other AI-modeled features. Thank you so much for sharing your experience. With warm regards, Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re so happy to hear that the Galaxy A36 5G is bringing joy to your everyday moments! With its vibrant 6.7″ 120 Hz Super AMOLED display, powerful Snapdragon 6 Gen 3 processor, and durable Gorilla Glass Victus+ build, the Galaxy A36 5G offers a premium feel at an affordable mid-range price. Plus, you’re covered with six years of OS updates and security patches, ensuring long-lasting performance that’s rare outside of flagship models. The battery is reliable, and with 45 W fast charging, you can quickly get back to your day. It’s truly convenient! While this model doesn’t have the full rollout of Galaxy AI, you do have the benefit of Awesome Intelligence and other AI-modeled features. Thank you so much for sharing your experience. With warm regards, Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Too simple and Too slow
on July 28, 2025
Posted by: Chocopancake
[This review was collected as part of a promotion.] Outside of Galaxy AI, which is the best part of my phone, the interface is not the best. It's slow and I find it bulky. Yes in ways it's good to have a simple phone that's not complicated to operate. On the other hand in today's evolving market, having a slow processor it feels light-years behind. The battery charges too slow and I personally feel like not enough memory for even a person with a limited lifestyle. I do believe there is great room for improvement.
Value
2
Response from Samsung USBy R&R, July 30, 2025
Hey Chocopancake,
We truly appreciate your feedback on your Galaxy A36 5G, it means a lot! This device is crafted to serve various needs, and we’re always working to improve it with your insights. When it comes to charging, you have several options. For the best and safest experience, we recommend using an authentic Samsung-approved charger. With a Samsung charger, you can quickly recharge your device to full power. Your Galaxy device supports Fast charging, Super-fast charging, and Wireless charging. To access these features, go to Settings > Battery > Charging settings. Here, you can toggle the switches for Fast charging or Fast wireless charging. You’ll only see the supported speeds for your device. The phone automatically chooses the fastest charging option available, depending on the charger you’re using and the battery’s status. To activate Fast or Super-fast charging, connect the USB cable to your phone and plug the charger into an outlet. For wireless charging, place your device on a compatible pad. The device will briefly show a message indicating that charging has begun, including the current speed and an estimated time to full charge. After a moment, you’ll see a message confirming that charging is in progress and showing the remaining time. When your battery is fully charged, disconnect the charger from your device and the outlet. You can find more info about charging speeds through the links below. We encourage you to explore the latest tips and updates via Samsung Members or Settings, as we’re constantly releasing new enhancements. Your input means a lot to us. Samsung, Designed for today, ready for tomorrow.
How to fast charge your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002871/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We truly appreciate your feedback on your Galaxy A36 5G, it means a lot! This device is crafted to serve various needs, and we’re always working to improve it with your insights. When it comes to charging, you have several options. For the best and safest experience, we recommend using an authentic Samsung-approved charger. With a Samsung charger, you can quickly recharge your device to full power. Your Galaxy device supports Fast charging, Super-fast charging, and Wireless charging. To access these features, go to Settings > Battery > Charging settings. Here, you can toggle the switches for Fast charging or Fast wireless charging. You’ll only see the supported speeds for your device. The phone automatically chooses the fastest charging option available, depending on the charger you’re using and the battery’s status. To activate Fast or Super-fast charging, connect the USB cable to your phone and plug the charger into an outlet. For wireless charging, place your device on a compatible pad. The device will briefly show a message indicating that charging has begun, including the current speed and an estimated time to full charge. After a moment, you’ll see a message confirming that charging is in progress and showing the remaining time. When your battery is fully charged, disconnect the charger from your device and the outlet. You can find more info about charging speeds through the links below. We encourage you to explore the latest tips and updates via Samsung Members or Settings, as we’re constantly releasing new enhancements. Your input means a lot to us. Samsung, Designed for today, ready for tomorrow.
How to fast charge your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002871/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US