Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Average customer rating
4.6 out of 5
4.6
(1,181 Reviews)
Open Ratings Snapshot
Rating breakdown 1,181 reviews
5 Stars
849
4 Stars
229
3 Stars
62
2 Stars
20
1 Star
21
82%of customers recommend this product. 
(
59 out of 72
)
Best Buy Privacy Policy
Customer Reviews for Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Customer Rating
5 out of 5
5
Great features
on March 31, 2025
Posted by: Ansh
Privacy and Security. Six years of updates. Awesome security. Loved it.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like this
on April 3, 2025
Posted by: Rayan Mohammed
Main Display Size
170.1mm (6.7" full rectangle) / 165.5mm (6.5" rounded corners)
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice
on April 4, 2025
Posted by: Michael kilkenny
Love it never had nothing wrong with Sales Navigator
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great battery life
on April 4, 2025
Posted by: EventlessSpy
Amazing battery life!
Battery Capacity (mAh, Typical)
5000
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features.
on April 19, 2025
Posted by: Kimdallen
I bought this phone a month ago, and have been enjoying it quit a bit.
Response from Samsung USBy R&RApril 21, 2025
Hey Kimdallen,

Thank you for your honest review! The Galaxy A36 5G offers exceptional features, including premium options and smart extras designed to enhance your daily life. Its smooth, vibrant screen allows you to effortlessly enjoy your favorite content, whether you are at home or on the go. The Galaxy A36 5G continues to set a high standard.

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Its not the best of Samsung
on June 4, 2025
Posted by: Splishsplash
[This review was collected as part of a promotion.] Galaxy ai on my Samsung is still foreign to me . IT JUST TOO MUCH OF A HASSLE TO GO AND GET MYSELF ANOTHER PHONE . BUT I GUESS ITS AND OKAY PHONE I SHOULD BE GRATEFUL BUT COME ON I BEEN HAVING THE WORST GLITCHES WITH THIS PHONE .
Value
1 out of 5
1
Response from Samsung USBy R&RJune 5, 2025
Ahoy Splishsplash,
Thank you for sharing your experience with your Galaxy A36 5G. While it comes equipped with many advanced features, the Galaxy AI may not be fully integrated with your model. However, any glitches or freezing can be improved. It can be frustrating when your Galaxy phone or tablet becomes unresponsive, but there’s good news—you can likely resolve this without needing to send it in for service.

The Quick Optimization feature can enhance your device's performance by pinpointing apps that consume excessive battery power. It also cleans up unnecessary items from memory, removes unwanted files, scans for malware, and terminates apps running in the background. Optimizing your phone is both quick and straightforward. Simply go to Settings, swipe to and tap Device care, then tap Optimize now, followed by Done.

For additional helpful tips, you can refer to the resource titled "Samsung phone or tablet freezes and crashes," which will be linked below. Thank you for reaching out. Please don't hesitate to contact a member of our Samsung Support Team for further assistance. We appreciate your loyalty as a Samsung customer.
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Competition is way better than samsung at the same
on August 10, 2025
Posted by: Suhasc
[This review was collected as part of a promotion.] For the same A36 price, Competition is giving flagship tech. Samsung is supposed to be innovative & top of a table not at the bottom.
Value
1 out of 5
1
Response from Samsung USBy R&RAugust 14, 2025
Hello Suhasc,
Thank you so much for sharing your thoughts on your Galaxy A36 5G! With its stunning 6.7″ 120 Hz Super AMOLED display, Snapdragon 6 Gen 3 chip, and durable Gorilla Glass Victus+, it truly feels like a premium device at an accessible price. We’re excited to offer six years of OS updates and security patches, an incredible bonus that’s usually reserved for high-end models. The battery life is reliable, and the 45 W charging means you can get powered up in no time. Plus, the AI tools like Circle to Search and Object Eraser help make everyday photo editing a breeze, right out of the box. It’s one of the best value Android phones around, delivering an impressive mix of features for the price. We’re proud to offer devices that cater to a wide range of users, packed with innovative tech. Thanks again for your review, and we’re delighted to welcome you to the Samsung Community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Haven't had a phone in 7 years... my thoughts
on August 15, 2025
Posted by: BenOffTheGrid
[This review was collected as part of a promotion.] Wow. Simply incredible. My mind is blown by this thing and I can't put it down. Out the box straight addicted to this wonderful piece of tech and proudly adorn it as if it were an extension of my own flesh
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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