Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Average customer rating
4.6
(1,180 Reviews)
Rating breakdown 1,180 reviews
5 Stars
849
4 Stars
229
3 Stars
62
2 Stars
20
1 Star
20
82%of customers recommend this product.
(
59 out of
72)
Customer Reviews for Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Customer Rating
5
Works great.
on June 7, 2025
Posted by: Littles1007
[This review was collected as part of a promotion.] I use my Galaxy AI most day. I play games, watch movies and use it for work. It runs smoothly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Don't know any other language
on June 7, 2025
Posted by: royboy69
[This review was collected as part of a promotion.] They're great phones. However I have a lot to learn when it comes to operating one to whereas I don't have any issues with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This model has some many Great features!
on June 7, 2025
Posted by: Skyman
[This review was collected as part of a promotion.] I must say that this is one of the best Samsung models that I've ever used and I have had quite a number of different models. I really like that it has the Galaxy/AI feature it helps with so much and makes things go more smoothly. I like to use my phone for streaming movies and TV shows on Netflix or YouTube, Amazon Prime. This phone has some great graphics for gaming too, I really like playing either GTA, Super Mario Bros and some other games too. I also use this phone for work too it has some many features that I can use this phone for all aspects of my life. Again I must say that this b is by far one of the best Samsung models I have ever used!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Pingu
Verified Purchase:Yes
Good phone no complaints, does the same for half the price
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Andy K
from Royal Oak, MI
Expertise:Expert
Verified Purchase:Yes
This was a good deal in combination with the trade-in of my old A32 5G. Recommended.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Love the screen size & battery life
on June 8, 2025
Posted by: Grams910
[This review was collected as part of a promotion.] I like the ease of use of the new A36, good screen size, great camera & speaker. I would really give it a 5 star review if it had better reception. I am constantly having to search for a signal and network and didn't have this problem with my previous galaxy device which is why I chose to upgrade to this new device. This has been the most frustrating experience I've had with a mobile phone.
Value
2
Response from Samsung USBy R&R, June 9, 2025
Hey there Grams910,
We’re thrilled to hear that you’re enjoying your Galaxy A36 5G! You’ve highlighted some fantastic features, such as the vibrant 6.7-inch screen, the impressive 50 MP + 8 MP + 5 MP stacked camera setup, and the robust 5000 mAh battery that offers up to 29 hours of video playback. If you’re currently experiencing a low or no signal, this may impact your ability to connect to the internet and make or receive phone calls. Various environmental factors, such as trees and buildings, can affect your phone’s reception, and this may vary depending on your carrier.
If you’re indoors, consider stepping outside to see if your signal improves. Additionally, you might be outside your carrier’s coverage area, or there could be a temporary outage. It’s always a good idea to check with your carrier to confirm that you’re receiving a reliable connection in your location.
You could also try resetting your network connection as a helpful troubleshooting step. Here’s how: Open your network settings by navigating to Settings, tapping General, selecting Reset, and then tapping Reset Network Settings. You can choose to reset mobile network settings for mobile connectivity concerns or reset Wi-Fi and Bluetooth settings. You may need to enter your security credentials to complete this process.
For more guidance, consider checking out the resource titled “Samsung phone has poor signal and cannot use data or make calls.” And remember, our Samsung Support Team is always here to assist you, so don’t hesitate to reach out if you need help. We want to get you to that 5-star rating. Thank you for choosing Samsung!
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/#reset-network-settings-on-a-phone-or-tablet
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
We’re thrilled to hear that you’re enjoying your Galaxy A36 5G! You’ve highlighted some fantastic features, such as the vibrant 6.7-inch screen, the impressive 50 MP + 8 MP + 5 MP stacked camera setup, and the robust 5000 mAh battery that offers up to 29 hours of video playback. If you’re currently experiencing a low or no signal, this may impact your ability to connect to the internet and make or receive phone calls. Various environmental factors, such as trees and buildings, can affect your phone’s reception, and this may vary depending on your carrier.
If you’re indoors, consider stepping outside to see if your signal improves. Additionally, you might be outside your carrier’s coverage area, or there could be a temporary outage. It’s always a good idea to check with your carrier to confirm that you’re receiving a reliable connection in your location.
You could also try resetting your network connection as a helpful troubleshooting step. Here’s how: Open your network settings by navigating to Settings, tapping General, selecting Reset, and then tapping Reset Network Settings. You can choose to reset mobile network settings for mobile connectivity concerns or reset Wi-Fi and Bluetooth settings. You may need to enter your security credentials to complete this process.
For more guidance, consider checking out the resource titled “Samsung phone has poor signal and cannot use data or make calls.” And remember, our Samsung Support Team is always here to assist you, so don’t hesitate to reach out if you need help. We want to get you to that 5-star rating. Thank you for choosing Samsung!
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/#reset-network-settings-on-a-phone-or-tablet
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on June 8, 2025
Posted by: Yourgirlll
[This review was collected as part of a promotion.] I like the features on this device. I just don't like that. It doesn't take a memory card.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this device
on June 8, 2025
Posted by: Buythis
[This review was collected as part of a promotion.] Its perfect perfect camera connection and a lot of storage
Value
5
Response from Samsung USBy R&R, June 9, 2025
Hi there!
I'm thrilled to hear that the Galaxy A36 5G is meeting your expectations! From its design to its performance, this device is designed to enhance your experience. The triple-camera setup allows you to capture every moment in stunning detail. Thank you for your review; your support means a lot to us here at Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Message
I'm thrilled to hear that the Galaxy A36 5G is meeting your expectations! From its design to its performance, this device is designed to enhance your experience. The triple-camera setup allows you to capture every moment in stunning detail. Thank you for your review; your support means a lot to us here at Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Message
Written by a customer while visiting Samsung US