Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Average customer rating
4.6
(1,173 Reviews)
Rating breakdown 1,173 reviews
5 Stars
847
4 Stars
228
3 Stars
62
2 Stars
19
1 Star
17
84%of customers recommend this product.
(
57 out of
68)
Customer Reviews for Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Customer Rating
2
Galaxy a42 5g
on June 3, 2025
Posted by: Eshoppa
[This review was collected as part of a promotion.] The cellphone loses signal frequently, the voice on both sides sounds robotic while on a phone call
Value
2
Response from Samsung USBy R&R, June 5, 2025
Hello Eshoppa,
Thank you for sharing your experience with your Galaxy A36 5G. Based on your region and environment, your device may occasionally lose connection to the mobile network or experience slower network speeds. Your subscribed plan, location, and mobile network settings can all influence this. If you are using a 5G device but are unable to connect to 5G, we recommend checking with your carrier to confirm that you are enrolled in a 5G plan and that your account is in good standing. Additionally, verify that you are in an area that supports 5G connectivity. Please also ensure that Wi-Fi calling is disabled, as it may impact call quality depending on your Wi-Fi network. For more information on enhancing your mobile network experience, please refer to the online article titled “Troubleshooting mobile network connection on Samsung phones or tablets.” If you require further assistance or additional troubleshooting, please don’t hesitate to contact our Samsung Support Team. We’re here to help. Thank you for choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with your Galaxy A36 5G. Based on your region and environment, your device may occasionally lose connection to the mobile network or experience slower network speeds. Your subscribed plan, location, and mobile network settings can all influence this. If you are using a 5G device but are unable to connect to 5G, we recommend checking with your carrier to confirm that you are enrolled in a 5G plan and that your account is in good standing. Additionally, verify that you are in an area that supports 5G connectivity. Please also ensure that Wi-Fi calling is disabled, as it may impact call quality depending on your Wi-Fi network. For more information on enhancing your mobile network experience, please refer to the online article titled “Troubleshooting mobile network connection on Samsung phones or tablets.” If you require further assistance or additional troubleshooting, please don’t hesitate to contact our Samsung Support Team. We’re here to help. Thank you for choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera and how good the pics come out
on June 4, 2025
Posted by: Moemuli
[This review was collected as part of a promotion.] Love the camera on this phone and really am the settings. Love how much storage it has and basically this phone has everything I need
Value
5
Response from Samsung USBy R&R, June 6, 2025
Hey there Moemuli,
Thank you for sharing your experience with the Galaxy A36 5G! It's wonderful to hear that you're enjoying it so much! It's wonderful to hear that you're enjoying the camera quality and the generous storage capacity. Samsung is committed to delivering smart, intuitive features that enhance your everyday needs, from seamless settings to dynamic photography tools that help capture every moment clearly. The Galaxy A36 5G is still packed with AI-inspired enhancements that make navigating your phone smarter and more efficient. It's a great example of how Samsung continues to deliver meaningful innovation across all devices. Thank you again for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy A36 5G! It's wonderful to hear that you're enjoying it so much! It's wonderful to hear that you're enjoying the camera quality and the generous storage capacity. Samsung is committed to delivering smart, intuitive features that enhance your everyday needs, from seamless settings to dynamic photography tools that help capture every moment clearly. The Galaxy A36 5G is still packed with AI-inspired enhancements that make navigating your phone smarter and more efficient. It's a great example of how Samsung continues to deliver meaningful innovation across all devices. Thank you again for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Capabilities are adaptive.
on June 4, 2025
Posted by: Pineapple
[This review was collected as part of a promotion.] The Galaxy Ai program allows me to get the information or app of my choice in the blink of an eye. Easy to use programs make life simpler. I also really like game capabilities!! I have tons of games that require a fast phone and this phone works great!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Well Made Phone
on June 4, 2025
Posted by: Dreamhunter63
[This review was collected as part of a promotion.] This is a great phone works well. For any one wanting an up grade we hos on a budget.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New stuff comming
on June 4, 2025
Posted by: Domore2
[This review was collected as part of a promotion.] The galaxy AI help me with everything and very useful. I can't stop using it very convenient and compatible with today's social ways of navigation
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy A36 5G
on June 5, 2025
Posted by: Mercedes
[This review was collected as part of a promotion.] I am impressed with the galaxy A36 5G so far. I purchased it a couple of months ago. There's still a lot that I have to learn about all the features!
Value
4
Written by a customer while visiting Samsung US
Posted by: Brito56
from Pennsylvania
Expertise:Expert
Verified Purchase:Yes
My son is very happy with his new phone; good size, beautiful design.
I would recommend this to a friend!
Value
5
Response from Samsung USBy R&R, June 6, 2025
Hola Brito56,
Thank you for sharing your excitement! We are thrilled to hear your son is enjoying his Galaxy A35 5G. With its sleek design, ideal size, and smooth performance, it’s an excellent choice for users of all ages. It’s always rewarding to see a device bring joy and satisfaction right out of the box.
Here’s to more powerful moments with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for sharing your excitement! We are thrilled to hear your son is enjoying his Galaxy A35 5G. With its sleek design, ideal size, and smooth performance, it’s an excellent choice for users of all ages. It’s always rewarding to see a device bring joy and satisfaction right out of the box.
Here’s to more powerful moments with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung wow great
on June 6, 2025
Posted by: Wildmanin32
[This review was collected as part of a promotion.] Great products my son and I have both had a lot of your phones right now he has the 26 and I have the 36 prior to that we had the 11, 53, and 54 I'm looking to try others but way to expensive but these have done everything we have needed them to do without fail
Value
5
Response from Samsung USBy R&R, June 13, 2025
Hi Wildmanin32,
Thank you for sharing your experience with Samsung. It’s impressive to hear how the Galaxy A series has consistently provided the performance and reliability that you and your son need, whether it’s the A11, A26, A36, or later models. We appreciate knowing that our devices have become an essential part of your daily life and continue to meet your expectations effortlessly. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Thank you for sharing your experience with Samsung. It’s impressive to hear how the Galaxy A series has consistently provided the performance and reliability that you and your son need, whether it’s the A11, A26, A36, or later models. We appreciate knowing that our devices have become an essential part of your daily life and continue to meet your expectations effortlessly. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US