Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Average customer rating
4.6
(1,173 Reviews)
Rating breakdown 1,173 reviews
5 Stars
847
4 Stars
228
3 Stars
62
2 Stars
19
1 Star
17
84%of customers recommend this product.
(
57 out of
68)
Customer Reviews for Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Customer Rating
4
Little bit slow speed when update
on June 2, 2025
Posted by: minh1998
[This review was collected as part of a promotion.] I choose Samsung A54 5G because not in Galaxy review speed
I use over year a go and take picture more sharp
Cons is slow speed when recent update
I use over year a go and take picture more sharp
Cons is slow speed when recent update
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy features
on June 2, 2025
Posted by: Txtitan
[This review was collected as part of a promotion.] I use my phone for emails and communications as well as streaming when I'm not at home
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The most user friendly phone I've ever used
on June 2, 2025
Posted by: JSwanzi
[This review was collected as part of a promotion.] This is the phone that requires the least hands on out of any I ever had. All you have to do is talk to it, then you can go days without picking it up. I use it with a Google home device, and my whole world has been simplified. My light, thermostat, microwave, and TV are all controlled through my Samsung. I frequently use Bixby because I question the word artificial as it it refers to the intelligence, it seems pretty real to me. I will never get another device; phone, tablet, television unless it's a Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A36 great phone great price
on June 2, 2025
Posted by: dinoman
[This review was collected as part of a promotion.] The Samsung A36 is a seat phone was easy to cross from old phone. This phone is very fast and easy to use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Themes and Wallpaper.
on June 2, 2025
Posted by: PureHoney
[This review was collected as part of a promotion.] It looks pretty good when watching videos but pulling up the internet it moves slow but I still have my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
My phone has a mind of its own
on June 2, 2025
Posted by: MrsHaley
[This review was collected as part of a promotion.] My phone moves when I'm on it playing games or texting
Value
2
Response from Samsung USBy R&R, June 3, 2025
Hello there MrsHaley,
Thank you for letting us know how it Thank you for sharing your experience with your Galaxy A36 5G. It can be frustrating when your favorite app suddenly stops working and redirects you back to the home screen. This often occurs due to slow or unstable Wi-Fi or cellular data, which can result in app malfunctions. Another common reason for Android apps crashing is insufficient storage space on your device. This usually happens when heavy apps overload your device’s internal memory. To ensure optimal performance, please check that your device’s software and apps are updated to the latest versions.
Here’s how to update your software:
1. Go to **Settings**.
2. Tap on **Software update**.
3. Select **Download and install**.
4. Follow the on-screen instructions.
If you would like more tips and tricks, please don’t hesitate to contact our Samsung Support Team. Thank you for your review; we value you as a Samsung customer. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for letting us know how it Thank you for sharing your experience with your Galaxy A36 5G. It can be frustrating when your favorite app suddenly stops working and redirects you back to the home screen. This often occurs due to slow or unstable Wi-Fi or cellular data, which can result in app malfunctions. Another common reason for Android apps crashing is insufficient storage space on your device. This usually happens when heavy apps overload your device’s internal memory. To ensure optimal performance, please check that your device’s software and apps are updated to the latest versions.
Here’s how to update your software:
1. Go to **Settings**.
2. Tap on **Software update**.
3. Select **Download and install**.
4. Follow the on-screen instructions.
If you would like more tips and tricks, please don’t hesitate to contact our Samsung Support Team. Thank you for your review; we value you as a Samsung customer. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Photos and Video are phenomenal!
on June 2, 2025
Posted by: ZebraBoy19
[This review was collected as part of a promotion.] The Samsung Galaxy A36 5G is crisp and clear when making and taking a phone call. I basically do my research on phones and try to find the best one for taking photographs and videos. The Samsung Galaxy A36 takes really good photographs capturing every detail. The videos are just as crisp with every touch of detail being captured.
One of my favorite features of this phone is when you hold the home button you are able to circle something on the screen to find out what it is, where to buy it, etc. I really love that feature.
One thing I was disappointed about the Galaxy A36 is that it doesn't have the capabilities of wireless charging. That would have been the cherry on top if it did.
Another feature that is missing is that your not able to insert a micro SD card for extended storage. I always liked that feature because then I had a backup of my photos and videos. I am having to connect my phone to my computer and exporting them to an external hard drive.
I would highly recommend this phone for anyone that enjoys taking pictures, video, amd video chatting. I have not run into any issues with this phone yet.
One of my favorite features of this phone is when you hold the home button you are able to circle something on the screen to find out what it is, where to buy it, etc. I really love that feature.
One thing I was disappointed about the Galaxy A36 is that it doesn't have the capabilities of wireless charging. That would have been the cherry on top if it did.
Another feature that is missing is that your not able to insert a micro SD card for extended storage. I always liked that feature because then I had a backup of my photos and videos. I am having to connect my phone to my computer and exporting them to an external hard drive.
I would highly recommend this phone for anyone that enjoys taking pictures, video, amd video chatting. I have not run into any issues with this phone yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the price
on June 2, 2025
Posted by: Dxhbk7155
[This review was collected as part of a promotion.] Great phone for the price. Battery life is great can go all day and not worry about it. Galaxy AI is really a game changer. Makes my life a whole lot easier.
Value
5
Written by a customer while visiting Samsung US