Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Average customer rating
4.6
(1,181 Reviews)
Rating breakdown 1,181 reviews
5 Stars
849
4 Stars
229
3 Stars
62
2 Stars
20
1 Star
21
82%of customers recommend this product.
(
59 out of
72)
Customer Reviews for Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Customer Rating
5
Best features
on March 27, 2025
Posted by: Loy kanz
nice phone with faster network ,good camera, chargers fast and good life battery expand
Response from Samsung USBy R&R, April 25, 2025
Hey Loy kanz,
Thanks for sharing your experience with your Galaxy A35 5G! From its fast network capabilities to the impressive camera and long-lasting battery, this phone was built to deliver. You can discover more about your Galaxy A35 5G features by checking out the article “Essential features on the Galaxy A15 5G, A25 5G, and A35 5G.” Thank you for your review. We appreciate you choosing Samsung!
-Ty
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Thanks for sharing your experience with your Galaxy A35 5G! From its fast network capabilities to the impressive camera and long-lasting battery, this phone was built to deliver. You can discover more about your Galaxy A35 5G features by checking out the article “Essential features on the Galaxy A15 5G, A25 5G, and A35 5G.” Thank you for your review. We appreciate you choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone Great battery life
on April 17, 2025
Posted by: Andy
Great battery life beautiful smoked screen fast prosesor.and nice camera
Response from Samsung USBy R&R, April 18, 2025
Hiya Andy,
Thanks for sharing your experience with your Galaxy A36 5G. We are happy to hear you are enjoying your device. With its vibrant display, speedy processor, and powerful battery life, it’s built to impress from morning to night! The Galaxy A36 5G delivers style, strength, and serious performance; we are glad you have had a great experience. Thank you for choosing Samsung!
-Ty
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Thanks for sharing your experience with your Galaxy A36 5G. We are happy to hear you are enjoying your device. With its vibrant display, speedy processor, and powerful battery life, it’s built to impress from morning to night! The Galaxy A36 5G delivers style, strength, and serious performance; we are glad you have had a great experience. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
One UI 7 issue
on May 21, 2025
Posted by: Marcia
One UI 7 download/install will cause your A36 5G to constantly check location and drain your already poorly-performing new battery even faster.
Response from Samsung USBy R&R, May 22, 2025
Hi Marcia,
Thank you for sharing your experience. We value your feedback and appreciate your passion for performance and optimization. Our goal is to deliver these values with every update. The Galaxy A36 5G was designed with versatility and connectivity in mind, and we are continuously working to enhance user satisfaction. If you notice reduced battery life or rapid drain after updating to One UI 7, please check for background apps that may consume excessive power. You can also adjust your device settings or location services to optimize battery usage. For more detailed guidance, please refer to our support guides: “Get the Most Out of Your Galaxy Phone or Tablet Battery” and “Battery Draining Fast on Galaxy Phones and Tablets.” If you need further assistance, contact our Samsung Support Team. We’re here to help, and we thank you for choosing Samsung!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
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Thank you for sharing your experience. We value your feedback and appreciate your passion for performance and optimization. Our goal is to deliver these values with every update. The Galaxy A36 5G was designed with versatility and connectivity in mind, and we are continuously working to enhance user satisfaction. If you notice reduced battery life or rapid drain after updating to One UI 7, please check for background apps that may consume excessive power. You can also adjust your device settings or location services to optimize battery usage. For more detailed guidance, please refer to our support guides: “Get the Most Out of Your Galaxy Phone or Tablet Battery” and “Battery Draining Fast on Galaxy Phones and Tablets.” If you need further assistance, contact our Samsung Support Team. We’re here to help, and we thank you for choosing Samsung!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Rich H
from Boston, MA
Expertise:Expert
Verified Purchase:Yes
This phone is practically unusable; missed calls, bad photos (shutter lags 2 seconds and is totally random), slow software, glitchy apps, I think that possibly the One UI 7/8 is too much for the phone. Animations would freeze and it would have a 2-3 second lag to do almost anything. I followed the online help as best I could but gave up. Bought this phone after downsizing from the Fold 6, and it is the 5th Samsung I’ve owned and have been happy with all of them. Unfortunately, discovered that I cannot even return this phone after 15 days; tried calling Samsung multiple times, tried chatting online with an expert to no avail… do not buy this no matter how cheap it is. It’s not worth the hassle, get an S level phone or another brand if you want a budget phone with software that doesn’t need the processing speed that the A36 simply does not have. Going to use this as a paper weight in my junk drawer.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, October 10, 2025
Hi Rich H,
Thank you for providing such detailed feedback on your Galaxy A36 5G. You mentioned that performance and app response times did not meet your expectations, and your insights are valuable to our ongoing development. The Galaxy A Series is designed to deliver smooth connectivity, intuitive One UI features, and smart optimization tools that improve with each update. Your review supports Samsung’s commitment to enhancing the experience across the entire lineup. Thank you for reaching out and sharing your experience. We appreciate your choice of Samsung.
-Ty
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Thank you for providing such detailed feedback on your Galaxy A36 5G. You mentioned that performance and app response times did not meet your expectations, and your insights are valuable to our ongoing development. The Galaxy A Series is designed to deliver smooth connectivity, intuitive One UI features, and smart optimization tools that improve with each update. Your review supports Samsung’s commitment to enhancing the experience across the entire lineup. Thank you for reaching out and sharing your experience. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great value great phone
on October 26, 2025
Posted by: Lareli
[This review was collected as part of a promotion.] Not in love with the idea of dropping 1k+ every 18 months on the newest brightest shinyest thing (cough cough 🍎). Bought this after weighing out cost and benefits after needing to replace an older A series phone cause I accidently yeeted said older phone down some stairs (twice). I don't mind the A series not having all the fancy S series pluses and tbh don't miss or notice the difference in the middle level versions. It does take a hot minute to start up but nothing bad. Battery life is about what you'd expect for this level of smart phone, I can get away charging every other day but thats weekends when I use it less. I don't use the Galaxy AI features personally but they seem like they could be very helpful for the right audience.
Value
4
Response from Samsung USBy R&R, October 27, 2025
Hi Lareli,
Thank you for reaching out and sharing your feedback on your Galaxy A36 5G. We’re glad you appreciate the sleek design of your Galaxy A36 5G. It’s built with comfort and durability in mind. We appreciate your kind review and are happy to have you as part of the Samsung community.
-Ty
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Thank you for reaching out and sharing your feedback on your Galaxy A36 5G. We’re glad you appreciate the sleek design of your Galaxy A36 5G. It’s built with comfort and durability in mind. We appreciate your kind review and are happy to have you as part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Jchauhan
from Chicago, IL
Verified Purchase:Yes
For me it is a best budget form.Never disappoint with AI features. They loaded all techs you getvin flagship versions. It's really worth money. Thank you
I would recommend this to a friend!
Response from Samsung USBy R&R, November 14, 2025
Howdy Jchauhan,
Your review really captures what makes the Galaxy A36 5G such a great choice. I love how you described getting flagship features in a phone that's built for everyday life; it's exactly what this line is all about. The A36 5G feels reliable without overcomplicating things, and it’s awesome to hear it fits your daily needs so well. When a device checks all the boxes you’re after, that’s when the Galaxy A36 5G really stands out. Thanks for sharing your experience with us. We’re glad you chose Samsung.
-Ty
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Your review really captures what makes the Galaxy A36 5G such a great choice. I love how you described getting flagship features in a phone that's built for everyday life; it's exactly what this line is all about. The A36 5G feels reliable without overcomplicating things, and it’s awesome to hear it fits your daily needs so well. When a device checks all the boxes you’re after, that’s when the Galaxy A36 5G really stands out. Thanks for sharing your experience with us. We’re glad you chose Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Kaleem
from Brooklyn New York
Verified Purchase:Yes
It's ok no complaints, but i'm just getting used to it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: R O
Verified Purchase:Yes
It's not worth the money, and the return time from Samsung is so short.
Response from Samsung USBy R&R, March 2, 2026
Hi R O,
Thank you for sharing your feedback. The Galaxy A36 5G is built to provide reliable performance, 5G connectivity, and essential Galaxy features in a streamlined design. We know that purchasing decisions depend on both device performance and the overall buying experience. Your feedback helps us improve how we support customers throughout their Galaxy journey. Thank you for being a Samsung customer.
-Ty
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Thank you for sharing your feedback. The Galaxy A36 5G is built to provide reliable performance, 5G connectivity, and essential Galaxy features in a streamlined design. We know that purchasing decisions depend on both device performance and the overall buying experience. Your feedback helps us improve how we support customers throughout their Galaxy journey. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US