Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Average customer rating
4.6
(1,561 Reviews)
Rating breakdown 1,561 reviews
5 Stars
1,101
4 Stars
321
3 Stars
89
2 Stars
26
1 Star
24
80%of customers recommend this product.
(
61 out of
76)
Customer Reviews for Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Customer Rating
5
Galaxy phone
on April 13, 2026
Posted by: Melissa
[This review was collected as part of a promotion.] I love this phone, I've had no problems with it. I like the security on it where you can scan your fingerprint on the screen. It is pretty fast, charges good, and takes good pictures!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's okay, but not great!
on April 13, 2026
Posted by: Candleswife
[This review was collected as part of a promotion.] This phone is okay but has issue with lagging. The camera on it's really good but the rest of it is kind of slow.
Value
3
Response from Samsung USBy R&R, April 15, 2026
Hey Candleswife,
Thank you for sharing your thoughts. It's great to hear that the camera stands out to you, and your feedback on overall speed highlights the importance of performance for daily use. By default, your phone operates under a Standard performance profile, which balances processing speed, battery life, and cooling efficiency. However, you can switch to Light mode, which prioritizes battery life over processing speed.
To do this, navigate to Settings, then tap on Device Care. From there, select Performance Profile and choose Light mode. For more tips on keeping your device running optimally, please check out our online guide linked below. Thank you for being a part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your thoughts. It's great to hear that the camera stands out to you, and your feedback on overall speed highlights the importance of performance for daily use. By default, your phone operates under a Standard performance profile, which balances processing speed, battery life, and cooling efficiency. However, you can switch to Light mode, which prioritizes battery life over processing speed.
To do this, navigate to Settings, then tap on Device Care. From there, select Performance Profile and choose Light mode. For more tips on keeping your device running optimally, please check out our online guide linked below. Thank you for being a part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very Sleek Phone
on April 13, 2026
Posted by: StaycG
[This review was collected as part of a promotion.] Good for everyday use, social media, streaming, light gaming , and amazing quality with the camera !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 13, 2026
Posted by: Lizzyroo
[This review was collected as part of a promotion.] This phone is used for texting,calls and some games. I love the AI feature for creating fun pics and getting useful information. It functions well and is a great value for the money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It is a great phone.
on April 13, 2026
Posted by: N7Z9ishim
[This review was collected as part of a promotion.] It's a good phone for the most part. The most irritating thing is the fingerprint sensor is not always accurate. The phone does not typically lag, and it has great storage. I would recommend it to others who are looking for a good phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with a great price.
on April 13, 2026
Posted by: Zastron
[This review was collected as part of a promotion.] Galaxy AI helps me find shows to watch and helps me stay on tasks! Didn't know i needed this until now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this product had a feature
on April 13, 2026
Posted by: shafiq
[This review was collected as part of a promotion.] I’ve been using my Samsung device daily and it has been an excellent experience. The performance is fast and smooth whether I’m streaming videos, browsing, or using multiple apps at once. The display quality is very clear and vibrant, which makes watching movies and content much more enjoyable.
One feature I really like is Galaxy AI. It helps me with everyday tasks, making things easier and more efficient. From improving photos to assisting with productivity, it adds real value to the device.
The battery life is also reliable and lasts throughout the day with regular use. Overall, Samsung has delivered a high-quality product that meets my needs for both work and entertainment.
One feature I really like is Galaxy AI. It helps me with everyday tasks, making things easier and more efficient. From improving photos to assisting with productivity, it adds real value to the device.
The battery life is also reliable and lasts throughout the day with regular use. Overall, Samsung has delivered a high-quality product that meets my needs for both work and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is great for the price.
on April 13, 2026
Posted by: WickedGalaxy
[This review was collected as part of a promotion.] My Samsung Galaxy A36 5G has been my primary device for testing how mid-range hardware handles modern software demands. The phone screen is very bright and smooth due to the 120Hz refresh rate. However, my experience shows that while the exterior and display feel high-end, the internal performance is better suited for casual use rather than heavy workloads.
One of the most interesting parts of using this phone is the access to Galaxy AI. I can use the Circle to Search feature to look up anything on my screen instantly, which is very convenient. The AI tools also extend to my photos; I use the Object Eraser to remove background distractions and the Photo Remaster tool to automatically improve the lighting in my shots. The keyboard even includes Chat Assist, which helps me change the tone of my messages or translate text on the fly.
When it comes to staying connected, the phone performs well. It supports Wi-Fi which I have noticed provides a much more stable connection on my home network compared to older devices. The 5G cellular connectivity is also consistent, providing fast download speeds when I am away from home. It also uses Bluetooth 5.4, which keeps my wireless headphones connected without any drops. However, I have found that this phone is not really good for gaming or streaming. I wish I had my Galaxy 20fe still. But this is a great phone for the price.
One of the most interesting parts of using this phone is the access to Galaxy AI. I can use the Circle to Search feature to look up anything on my screen instantly, which is very convenient. The AI tools also extend to my photos; I use the Object Eraser to remove background distractions and the Photo Remaster tool to automatically improve the lighting in my shots. The keyboard even includes Chat Assist, which helps me change the tone of my messages or translate text on the fly.
When it comes to staying connected, the phone performs well. It supports Wi-Fi which I have noticed provides a much more stable connection on my home network compared to older devices. The 5G cellular connectivity is also consistent, providing fast download speeds when I am away from home. It also uses Bluetooth 5.4, which keeps my wireless headphones connected without any drops. However, I have found that this phone is not really good for gaming or streaming. I wish I had my Galaxy 20fe still. But this is a great phone for the price.
Value
3
Response from Samsung USBy R&R, April 15, 2026
Howdy WickedGalaxy,
Thank you for your detailed review of the Galaxy A36 5G. We're glad to hear that the display, connectivity, and Galaxy AI features are enhancing your daily experience. Your feedback about performance during heavier tasks is valuable and points out areas where we can continue to improve. We appreciate you being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for your detailed review of the Galaxy A36 5G. We're glad to hear that the display, connectivity, and Galaxy AI features are enhancing your daily experience. Your feedback about performance during heavier tasks is valuable and points out areas where we can continue to improve. We appreciate you being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US