Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Average customer rating
4.6
(1,181 Reviews)
Rating breakdown 1,181 reviews
5 Stars
849
4 Stars
229
3 Stars
62
2 Stars
20
1 Star
21
82%of customers recommend this product.
(
59 out of
72)
Customer Reviews for Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Customer Rating
5
Great Upgrade
on November 15, 2025
Posted by: MajicJ
This is one of the best phones ever! I recently upgraded my Moto G 5G 2023 to this Samsung A36 for my 16th birthday, and it was worth it. Great camera, good performance, 6 OS updates. I'd definitely recommend this phone for a friend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my samsung galaxy a36 phone
on November 16, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I would love to get more Samsung product.Like phone's tablet's computer earbuds.Your watch or anything else thanks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An affordable phone that's a delight to use
on November 26, 2025
Posted by: Lalalo
[This review was collected as part of a promotion.] I adore my Samsung A36 5G phone. Its fast, has a vibrant screen and a wonderful camera. I use it to stream video, social media, make art, play games, journal and talk to friends and family. It handles everything I need it to do with ease.
Value
5
Response from Samsung USBy R&R, December 4, 2025
Hola Lalalo,
We enjoy hearing how much you create and share with Galaxy A36 5G. The vibrant display and smooth performance are designed for play, work, and everything in between. Thank you for your wonderful feedback, and thank you for choosing Samsung.
Ty
Samsung Support
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Samsung Community
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We enjoy hearing how much you create and share with Galaxy A36 5G. The vibrant display and smooth performance are designed for play, work, and everything in between. Thank you for your wonderful feedback, and thank you for choosing Samsung.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
A Goldilocks Phone: Reliable and Versatile
on November 27, 2025
Posted by: HappyToBeHere
[This review was collected as part of a promotion.] I am a person who is not easily impressed and tends to be discerning in my buying habits, especially for large purchases. However, I've been loyal to Samsung products for quite some time because in the half a decade I've been using Galaxy phones, they tend to last a long time with not many serious issues. When my last phone finally went kaput, it was just natural to go with a Galaxy again and it has, again, been a pleasure to use.
The battery life is solid and reliable for a day's worth of work. In my experience, the phone has lasted a full 12 hours of continuous use on things like reading eBooks and playing games of Balatro until I needed to grab a charger. The Galaxy AI works well for casual use and the camera is a huge step up from the previous model. Along with that, it can maintain a strong signal even when there's outside interference or you have to venture out into the wilderness which has been a huge help when I go hiking.
Overall, it's a good phone for people who need something steady, reliable, and functional. I like it.
Value
4
Response from Samsung USBy R&R, December 5, 2025
Hey there HappyToBeHere,
Thank you for taking the time to reach out and share your feedback! Your review perfectly reflects what the Galaxy A36 5G was made for: reliable performance, smart features, and all-day battery life. The combination of improved smart functions and advanced battery management makes sure your phone adapts to both work and play. We’re excited that it continues to meet your needs with strength and versatility wherever you go. Thank you for your thoughtful feedback and for being part of the Samsung family.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Thank you for taking the time to reach out and share your feedback! Your review perfectly reflects what the Galaxy A36 5G was made for: reliable performance, smart features, and all-day battery life. The combination of improved smart functions and advanced battery management makes sure your phone adapts to both work and play. We’re excited that it continues to meet your needs with strength and versatility wherever you go. Thank you for your thoughtful feedback and for being part of the Samsung family.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
Not that great Galaxy
on November 28, 2025
Posted by: Smokins
[This review was collected as part of a promotion.] I've had about 10 different types of Galaxy, I love Galaxy phones but this one is probably the worst one I have ever owned.. no SD card slot for extra storage, no simple to plug in audio Jax nope got to buy a special USB c aux Jax. The finger print reads my fingerprint when it decides to. After 15 uploads of my finger print.. other then those issues. I'd say it's great..
Value
3
Response from Samsung USBy R&R, December 1, 2025
Hi there Smokins,
Thank you for sharing what matters most to you about your Galaxy A36 5G. The device highlights speed, intelligent features, and a bright screen, all while staying ergonomic. Your comments on storage options, the audio jack, and fingerprint feel are useful for guiding future improvements. We have phased out the audio jack since the USB-C port now supports both audio and charging. Details on optimizing fingerprint reader performance, including troubleshooting tips, will be linked below. While we appreciate your thoughts on SD card storage, many users are now opting for Samsung Cloud as a more secure and dependable alternative. Your feedback is valuable to us. Thank you for being part of the Samsung community.
Troubleshoot fingerprint recognition issues on your Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10004512/
Sync data across all of your devices using Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002777/
Samsung Cloud
https://www.samsung.com/us/support/owners/app/samsung-cloud
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing what matters most to you about your Galaxy A36 5G. The device highlights speed, intelligent features, and a bright screen, all while staying ergonomic. Your comments on storage options, the audio jack, and fingerprint feel are useful for guiding future improvements. We have phased out the audio jack since the USB-C port now supports both audio and charging. Details on optimizing fingerprint reader performance, including troubleshooting tips, will be linked below. While we appreciate your thoughts on SD card storage, many users are now opting for Samsung Cloud as a more secure and dependable alternative. Your feedback is valuable to us. Thank you for being part of the Samsung community.
Troubleshoot fingerprint recognition issues on your Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10004512/
Sync data across all of your devices using Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002777/
Samsung Cloud
https://www.samsung.com/us/support/owners/app/samsung-cloud
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great overall. Like the galaxy apps
on November 30, 2025
Posted by: Chrisaden1
[This review was collected as part of a promotion.] It's an overall great phone. Apps load fast. It also seems to have better security than my Google phone.i like that I have access to the Samsung sphere of apps. This phone is great I think.
Value
4
Response from Samsung USBy R&R, December 2, 2025
Hi there Chrisaden1,
We value hearing about your experience with the Galaxy A36 5G. Its vibrant display, fast 5G connectivity, and Galaxy app ecosystem are designed to make daily tasks easy and secure. Keep enjoying the momentum. We hope you continue to explore and discover all the features of your device. If you're interested in more tips, tricks, or learning more about your device, please see the linked article below. Thank you for reaching out, and we appreciate you choosing Samsung.
How to set up your new Samsung Galaxy A36 5G
https://www.samsung.com/us/support/answer/ANS10004966/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We value hearing about your experience with the Galaxy A36 5G. Its vibrant display, fast 5G connectivity, and Galaxy app ecosystem are designed to make daily tasks easy and secure. Keep enjoying the momentum. We hope you continue to explore and discover all the features of your device. If you're interested in more tips, tricks, or learning more about your device, please see the linked article below. Thank you for reaching out, and we appreciate you choosing Samsung.
How to set up your new Samsung Galaxy A36 5G
https://www.samsung.com/us/support/answer/ANS10004966/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on December 5, 2025
Posted by: Desertstormveteran
[This review was collected as part of a promotion.] So easy to learn and use I enjoy using the AI Features on the phone. Make photography so much fun editing photos. And the Gemini feature makes it easier to look up information. I would diffently recommend this phone to anyone looking for a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone easy features
on December 5, 2025
Posted by: Jenstandsstrong
[This review was collected as part of a promotion.] Love the AI feature. How it does everything? It's a great phone, easy to navigate. Love the AI feature and how easy it is to navigate over all Overall, very easy to use
Value
5
Written by a customer while visiting Samsung US