Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Average customer rating
4.6
(1,561 Reviews)
Rating breakdown 1,561 reviews
5 Stars
1,101
4 Stars
321
3 Stars
89
2 Stars
26
1 Star
24
80%of customers recommend this product.
(
61 out of
76)
Customer Reviews for Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Customer Rating
4
I love galaxies
on March 30, 2026
Posted by: 1111111
[This review was collected as part of a promotion.] I love galaxy phones, they are great................
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great for the price
on March 30, 2026
Posted by: Willie
[This review was collected as part of a promotion.] Finger scanner works great. Its a great phone for the price. Its just a little slow.
I've dropped it several times and it has held up amazing!
Value
3
Response from Samsung USBy R&R, March 31, 2026
Hello Willie,
Thank you for sharing this information. The Galaxy A17 5G is designed to offer everyday flexibility, providing access to Galaxy AI and essential applications. Managing background activity can help ensure that apps run more consistently as you switch between tasks.
The Quick Optimization feature enhances your device's performance by identifying apps that consume excessive battery power. It also removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps. Optimizing your phone is quick and easy. Simply go to Settings, swipe to find Device Care, tap on Optimize Now, and then tap Done.
You can learn more about keeping your device from slowing down by checking out the online resource linked below. Thank you for your feedback, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing this information. The Galaxy A17 5G is designed to offer everyday flexibility, providing access to Galaxy AI and essential applications. Managing background activity can help ensure that apps run more consistently as you switch between tasks.
The Quick Optimization feature enhances your device's performance by identifying apps that consume excessive battery power. It also removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps. Optimizing your phone is quick and easy. Simply go to Settings, swipe to find Device Care, tap on Optimize Now, and then tap Done.
You can learn more about keeping your device from slowing down by checking out the online resource linked below. Thank you for your feedback, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent choice!
on March 30, 2026
Posted by: Danew07
[This review was collected as part of a promotion.] Hey! I’ve been using the Samsung Galaxy A36 5G for about a year now, and honestly it seems like a really solid phone for the price. It has a big, smooth screen, great battery life, and does everything you need day-to-day without issues.
What I like most is the Galaxy AI features, it can help edit photos (like removing people in the background), rewrite texts to sound better, and even let you search anything just by circling it on the screen. Super convenient.
It’s not one that allows you to use an SD card to add memory, and it's not the best for heavy gaming or super high end camera stuff, but for normal use it’s actually really good and reliable. Definitely worth considering 👍
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's a Phone That Works And That's What I Need
on March 30, 2026
Posted by: venjamin
[This review was collected as part of a promotion.] I like that I can call and text and use the Internet on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Phone is slow and freezes up constantly.
on March 30, 2026
Posted by: Buster
[This review was collected as part of a promotion.] Finger print scanner only works when it wants to. The phone is slow and freezes up constantly. These problems started shortly after purchasing the phone.
Value
2
Response from Samsung USBy R&R, March 31, 2026
Hey Buster,
Thanks for sharing this. The Galaxy A36 5G is built to deliver a balanced experience with features like secure fingerprint access and reliable everyday performance. Running optimization and keeping your device updated can help improve responsiveness. We appreciate your feedback. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing this. The Galaxy A36 5G is built to deliver a balanced experience with features like secure fingerprint access and reliable everyday performance. Running optimization and keeping your device updated can help improve responsiveness. We appreciate your feedback. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product takes excellent pictures
on March 30, 2026
Posted by: FotoFreak
[This review was collected as part of a promotion.] I use my phone for work and personal use and also use it to photograph.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I actually really enjoy using this sumsung phone
on March 30, 2026
Posted by: Russkiy1985
[This review was collected as part of a promotion.] This phone helps me so much at work and for everyday use it really becomes part of you in a way because we live in tye era of comunucation and in general i see it as its says in the bible that in haven we will have an agility to teleportbour self by thought the way i see it my galaxy phone does just that for me anything i wanna see or get any knowlege of basicaly anything in the world and of course Ai is almost like an angel by your side whatever qustion or any suggestions you may have it will always answer everything and anything
SAMSUNG A36-5G that cellular phone never once froze on me i dont ever need to restart the phine like previously owned brands like Motorola phone that i used to possess i had nothing but frasturation im not entirely complaining but whenever my motorolla cellular phone froze on me entirely that i had to restart it at the most needed stressful moments of our everyday use especially at work when you need to be on the phone while browsing internet and of course what i am saying here i really havent had my Samsung phone ever do that to me where of course whenever some app glitches because its some kinda beta versions of apps and you have to force close the app and resume using your phone but system and android soft never froze on me .
Thanks a lot Samsung for your smartest brains to make such an advanced devices and everything else Samsung creates!
SAMSUNG A36-5G that cellular phone never once froze on me i dont ever need to restart the phine like previously owned brands like Motorola phone that i used to possess i had nothing but frasturation im not entirely complaining but whenever my motorolla cellular phone froze on me entirely that i had to restart it at the most needed stressful moments of our everyday use especially at work when you need to be on the phone while browsing internet and of course what i am saying here i really havent had my Samsung phone ever do that to me where of course whenever some app glitches because its some kinda beta versions of apps and you have to force close the app and resume using your phone but system and android soft never froze on me .
Thanks a lot Samsung for your smartest brains to make such an advanced devices and everything else Samsung creates!
Love you Samsung!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has wonderful features!
on March 30, 2026
Posted by: Sassy999
[This review was collected as part of a promotion.] I use Galaxy AI everyday to answer any question I have. My phone easily and quickly sends emails and texts, takes pictures, stores thousands of videos and photos and charges quickly! I love my Samsung Galaxy phone!
Value
5
Written by a customer while visiting Samsung US