Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Average customer rating
4.6
(1,173 Reviews)
Rating breakdown 1,173 reviews
5 Stars
847
4 Stars
228
3 Stars
62
2 Stars
19
1 Star
17
84%of customers recommend this product.
(
57 out of
68)
Customer Reviews for Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Customer Rating
5
Great budget phone for busy parents
on November 25, 2025
Posted by: Wishyfur
[This review was collected as part of a promotion.] Great budget device with all the cool AI features. Best battery life for a busy mom of boys.
Value
5
Response from Samsung USBy R&R, November 26, 2025
Hello there Wishyfur,
We enjoy hearing how the Galaxy A36 5G seamlessly integrates into your busy schedule. Thanks to the dependable battery and intelligent features, it is designed to support you in every moment, whether during family activities or personal downtime. It’s comforting to know it’s meeting your needs effectively. Thank you for your review and we appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We enjoy hearing how the Galaxy A36 5G seamlessly integrates into your busy schedule. Thanks to the dependable battery and intelligent features, it is designed to support you in every moment, whether during family activities or personal downtime. It’s comforting to know it’s meeting your needs effectively. Thank you for your review and we appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Not that great Galaxy
on November 28, 2025
Posted by: Smokins
[This review was collected as part of a promotion.] I've had about 10 different types of Galaxy, I love Galaxy phones but this one is probably the worst one I have ever owned.. no SD card slot for extra storage, no simple to plug in audio Jax nope got to buy a special USB c aux Jax. The finger print reads my fingerprint when it decides to. After 15 uploads of my finger print.. other then those issues. I'd say it's great..
Value
3
Response from Samsung USBy R&R, December 1, 2025
Hi there Smokins,
Thank you for sharing what matters most to you about your Galaxy A36 5G. The device highlights speed, intelligent features, and a bright screen, all while staying ergonomic. Your comments on storage options, the audio jack, and fingerprint feel are useful for guiding future improvements. We have phased out the audio jack since the USB-C port now supports both audio and charging. Details on optimizing fingerprint reader performance, including troubleshooting tips, will be linked below. While we appreciate your thoughts on SD card storage, many users are now opting for Samsung Cloud as a more secure and dependable alternative. Your feedback is valuable to us. Thank you for being part of the Samsung community.
Troubleshoot fingerprint recognition issues on your Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10004512/
Sync data across all of your devices using Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002777/
Samsung Cloud
https://www.samsung.com/us/support/owners/app/samsung-cloud
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing what matters most to you about your Galaxy A36 5G. The device highlights speed, intelligent features, and a bright screen, all while staying ergonomic. Your comments on storage options, the audio jack, and fingerprint feel are useful for guiding future improvements. We have phased out the audio jack since the USB-C port now supports both audio and charging. Details on optimizing fingerprint reader performance, including troubleshooting tips, will be linked below. While we appreciate your thoughts on SD card storage, many users are now opting for Samsung Cloud as a more secure and dependable alternative. Your feedback is valuable to us. Thank you for being part of the Samsung community.
Troubleshoot fingerprint recognition issues on your Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10004512/
Sync data across all of your devices using Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002777/
Samsung Cloud
https://www.samsung.com/us/support/owners/app/samsung-cloud
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The connection and features are fabulous
on December 2, 2025
Posted by: Tinkerbellfirecat
[This review was collected as part of a promotion.] I always stick with a cellphone until it 100% needs to be replaced. I am very satisfied with the new phone so flipping happy I needed a new one.
Value
5
Response from Samsung USBy R&R, December 3, 2025
Hello Tinkerbellfirecat,
We are excited that your A36 5G is a perfect fit. With a bright display, smooth performance, and helpful smart features, it's designed to make life easier. Thank you for sharing your upgrade success. We appreciate you keeping us updated and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are excited that your A36 5G is a perfect fit. With a bright display, smooth performance, and helpful smart features, it's designed to make life easier. Thank you for sharing your upgrade success. We appreciate you keeping us updated and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I really love and enjoy using my Samsung A35 G5
on December 4, 2025
Posted by: Sam777
[This review was collected as part of a promotion.] I use this smart phone all day long. I love using the Google AI and getting good intelligent detailed replies and also Bing Copilot AI. I enjoy watching videos on YouTube and listening to any song I want to on YouTube. I enjoy sharing content with family and friends by text messages and also on Facebook and messenger app. I enjoy reading and researching deep scientific informstion on many subjects including health and nutrition and biochemistry and biology and pharmaceuticals etc. and computers and electronics. I always work to improve the Google and Smartphone experience by providing feedback to Google and Samsung and Microsoft by correcting content or AI replies and pointing out any problems I experience on the device and feature requests and suggestions. For instance about 3 or 4 years ago I sent feedback message through the Google Maps App that Google Now App and the maps app did not know how to tell me where two streets crossed together in an intersection or corners where a road runs into another by saying something like "Where is the corner of Main St. and Lake Ave.in New Carlisle Ohio" or "Where is the intersection of Main St. and Lake Ave. Zinc New Carlisle Ohio" or "Where is the cross roads of Main Street in New Carlisle Ohio" or "Where does Spinning Rd. run into Lake Ave.in New Carlisle Ohio" or "Where does Slinning Rd. butt into Lake Ave. in New Carlisle Ohio". It took Google only six months to add this feature and give you the information requested.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features are out of this world
on December 4, 2025
Posted by: Quinton
[This review was collected as part of a promotion.] Ai is very helpful in more ways than one samsung a36 is phenomenal
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super phone
on December 5, 2025
Posted by: Mowman67
[This review was collected as part of a promotion.] Since I had this phone I have had no issues with the telephone samsung.Personality, perfectly good product.It has been a blessing to me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A36
on December 5, 2025
Posted by: Cowboysfan
[This review was collected as part of a promotion.] Easy to use, with great features and "Galaxy AI" included.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Android cellphone with AI
on December 5, 2025
Posted by: dkjrpbkennedy
[This review was collected as part of a promotion.] Very happy with. I thought they called this model A35, but it may been A36. I was extremely weary of AI, but I've used it a little now, slowly getting more frequent. It is easy to use, keeps you from having to type a whole lot when it comes to asking Google questions & getting answers.
Value
5
Written by a customer while visiting Samsung US