Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Average customer rating
4.6
(1,173 Reviews)
Rating breakdown 1,173 reviews
5 Stars
847
4 Stars
228
3 Stars
62
2 Stars
19
1 Star
17
84%of customers recommend this product.
(
57 out of
68)
Customer Reviews for Boost Mobile - Samsung Galaxy A36 5G - Prepaid Smartphone - Awesome Black
Posted by: Sarah
from Redding ca
Expertise:Expert
Verified Purchase:Yes
It keeps having issues already. Plus there is no sd card to put in it
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R, September 29, 2025
Hi there Sarah, Thank you for sharing your insight on your Galaxy A36 5G! We understand that with each generation, there are changes; however, every design option is taken heavily into consideration. If you would like to reach out to our Samsung Support Team to discuss the behavior you are experiencing with your device further, we are always available to explore options. When it comes to removing the SD card feature, we have found that many users have opted for the Samsung Cloud option as a secure backup. We will provide a link to a resource guide that offers more detailed information about our cloud services. Thank you for your review. We appreciate you choosing Samsung. Samsung Cloud
https://www.samsung.com/us/support/owners/app/samsung-cloud
Sync data across all of your devices using Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002777/
How to set up your new Samsung Galaxy A36 5G
https://www.samsung.com/us/support/answer/ANS10004966/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/owners/app/samsung-cloud
Sync data across all of your devices using Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002777/
How to set up your new Samsung Galaxy A36 5G
https://www.samsung.com/us/support/answer/ANS10004966/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has everything you could need and use
on September 26, 2025
Posted by: Malley
[This review was collected as part of a promotion.] I use my phone for Work, Shopping, Music, and just searching the Web....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good enough
on September 27, 2025
Posted by: A36revi3w
[This review was collected as part of a promotion.] My New A36 is a little bulky compared to other models. The device is slower than it should be given the stats and specifications.
The refresh rate is 120 Htz and the brightness is excellent. It has 4G Ram with additional 6G in virtual memory.
The biometrics work exceptionally well and identity verification is quick and easy.
This is an excellent phone with a fast Meditek Processor, running the latest Version of Android.
The new photo editing software uses Galaxy AI technology and simple redundant tasks are simple to navigate and utilize.
The A36 is by all means an exceptional device but the stretch from A series to S series is still a wide gap.
The refresh rate is 120 Htz and the brightness is excellent. It has 4G Ram with additional 6G in virtual memory.
The biometrics work exceptionally well and identity verification is quick and easy.
This is an excellent phone with a fast Meditek Processor, running the latest Version of Android.
The new photo editing software uses Galaxy AI technology and simple redundant tasks are simple to navigate and utilize.
The A36 is by all means an exceptional device but the stretch from A series to S series is still a wide gap.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Its a replacement device
on September 27, 2025
Posted by: PeggyNutrition45
[This review was collected as part of a promotion.] Don't like it ready to upgrade but waiting for the right fit and new fiber optic internet to come into my area then im upgrading
Value
2
Response from Samsung USBy R&R, September 29, 2025
Hi PeggyNutrition45, Thank you for sharing your thoughts on your Galaxy A36 5G! We truly appreciate hearing from you. While you're considering an upgrade, we'd love to remind you of all the wonderful features your current device offers. Its 6.7″ 120 Hz Super AMOLED display, Snapdragon 6 Gen 3, and Gorilla Glass Victus+ build make it feel truly premium, all at a mid-range price. You’ll also enjoy six years of OS updates and security patches—an amazing lifespan that’s usually reserved for flagship models. The battery life is reliable, and 45 W charging means you're back up and running quickly. Plus, smart features like Circle to Search and Object Eraser make photo editing easy and fun right from the start. There’s so much to love about it! If you're curious to explore more of your device’s useful features, be sure to check out the online article linked below. Thank you for your review. We’re delighted to have you as part of the Samsung family! Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great cameras
on September 27, 2025
Posted by: MrBlunt
[This review was collected as part of a promotion.] I sell alot of things using my phone so the camera is important that it takes good pics!!! Galaxy AI helps me look items up to see what a good price is!!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Has so many great apps to choose from and I love t
on September 27, 2025
Posted by: BeKind25
[This review was collected as part of a promotion.] The themes and wallpapers are my most favorite and alot of free games and the speed is great itself
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never let's me down
on September 27, 2025
Posted by: Rula4flex
[This review was collected as part of a promotion.] I love my galaxy ai update! I use my phone for gaming streaming and social media. Mu Camara takes great clear pictures and video! I would definitely recommend this device to others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and user friendly
on September 27, 2025
Posted by: Kotalove
[This review was collected as part of a promotion.] Galaxy AI is a strong success for Samsung, transforming their flagship phones from powerful devices into truly intelligent companions.
While some features might be seen as niche or a bit "gimmicky" by certain users, the core tools like Circle to Search, Generative Edit, and Live Translate are genuine game-changers that offer real-world value and significantly enhance the daily mobile experience. If you prioritize cutting-edge productivity and photo-editing tools seamlessly integrated into your smartphone, a Samsung phone with Galaxy AI is one of the best choices available.
While some features might be seen as niche or a bit "gimmicky" by certain users, the core tools like Circle to Search, Generative Edit, and Live Translate are genuine game-changers that offer real-world value and significantly enhance the daily mobile experience. If you prioritize cutting-edge productivity and photo-editing tools seamlessly integrated into your smartphone, a Samsung phone with Galaxy AI is one of the best choices available.
Value
5
Written by a customer while visiting Samsung US