Customer reviews from motorola.com
Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Average customer rating
4
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
66
4 Stars
23
3 Stars
10
2 Stars
8
1 Star
15
75%of customers recommend this product.
(
40 out of
53)
Customer Reviews for Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Customer Rating
2
Paper weight
on June 8, 2026
Posted by: Sadone .
I have one but for some reason it will not charge sit says its charging but never powers on do I need a specific cord to charge does it matter help me I'm paying for service for a phone I cannot even use. It was a great phone but now it just sits here
Response from motorola.comBy Mitch, Motorola Customer Care, June 9, 2026
Hi Sadone, We're sorry you’re dealing with this. We know how frustrating it is when the phone appears to charge but won’t power on. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
1
Very fragile
on February 20, 2026
Posted by: Sid54321
This phone dropped on floor with mat just about a feet and screen was broken, never seen such a week screen since 2003 phones.
So much bloat that you will get notification every half an hr and that will be of no use to you.
So much bloat that you will get notification every half an hr and that will be of no use to you.
No, I would not recommend this to a friend.
Response from motorola.comBy Carlos, Motorola Customer Care, February 20, 2026
Hi Sid54321, We’re very sorry to hear about your experience. A screen breaking from a short drop is certainly frustrating, and we understand your disappointment. We also appreciate your feedback regarding the preloaded apps and frequent notifications — that’s not the experience we want for our customers. We have sent you an email to further assist you. We'll be waiting for your response.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Futures an Great Apps Easygoing
on March 25, 2026
Posted by: El-Prieto510
I bought it a month an half and I'm very Satisfied with it Quality Phone it's great an Price aswell cameras are Great I keep learning new things about it everyday
Response from motorola.comBy Mitch, Motorola Customer Care, March 25, 2026
Hi El-Prieto510, We’re glad to hear you’re enjoying the features, apps, and camera on your phone, and that it’s delivering great value. It’s wonderful that you’re discovering new things about it every day. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Overall
on October 31, 2025
Posted by: Hard2sweep
Replaced my Pixel and love Moto! I will never go back.
Response from motorola.comBy Mitch, Motorola Customer Care, November 3, 2025
Hi Hard2sweep, We’re thrilled to hear you’re loving your new Moto! It’s great to know it’s exceeded your expectations and that you’ve made the switch with confidence. Thank you for choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Are you serious
on January 19, 2026
Posted by: NotHappyRI
from Providence, RI
Super Upset. Haven't been able to get the phone to fully work right correctly. I might have been able to blame the carrier.
But instead the phone has been endlessly resetting for the last 2 hours and now I am going to lose everything that I have saved on the phone.
But instead the phone has been endlessly resetting for the last 2 hours and now I am going to lose everything that I have saved on the phone.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, January 20, 2026
Hi NotHappyRI, We're sorry to hear about the trouble you’re experiencing with your phone. We understand how frustrating it must be to deal with continuous resets and the risk of losing your data. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
Phone
on March 12, 2026
Posted by: Anonymous
Always best phone,give 5star for this phone,camera, user interface and connectivity is 👍👍
Response from motorola.comBy Mitch, Motorola Customer Care, March 15, 2026
Hi Anilabbas, Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your phone and giving it a 5-star rating. It’s great to know that the camera, user interface, and connectivity are meeting your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Still on the fence
on April 15, 2026
Posted by: Empath Rick
from Janesville Wisconsin
I bought this Moto 2025 about a month ago. My old 2023 worked fine except the changing port was bad and had a hard time getting it to Charge. I like this 2025 it is a good phone. But has some bugs I'm working out. Can't seem to get everything to store on the SD card. And This phone keeps saying I'm low on Memory. Which I don't understand. There is nothing on it but what came on it. I'm a Motorola fan, so in going to give it a chance to prove itself. So far like my 2023 better. But I always support and give props to Motorola.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 21, 2026
Hi Empath, Thank you for sharing your experience and for your continued support of Motorola. We truly appreciate it. We’re glad to hear you’re giving the new device a chance, though we’re sorry for the frustration with storage and memory notifications. We understand how inconvenient this is for you, and we'd like to help. We have sent you an email. Please reply at your earliest convenience. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
2
Weak Bluetooth connection
on October 14, 2025
Posted by: Thatguy
Faster but not as good with Bluetooth connection. Better cam than before.
Response from motorola.comBy Mitch, Motorola Customer Care, October 14, 2025
Hi Thatguy, Thank you for sharing your feedback, and we’re sorry to hear you’re experiencing a weaker Bluetooth connection. We would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter.
Written by a customer while visiting motorola.com