Customer reviews from motorola.com
Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Average customer rating
4
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
61
4 Stars
20
3 Stars
9
2 Stars
6
1 Star
15
74%of customers recommend this product.
(
35 out of
47)
Customer Reviews for Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Customer Rating
1
Are you serious
on January 19, 2026
Posted by: NotHappyRI
from Providence, RI
Super Upset. Haven't been able to get the phone to fully work right correctly. I might have been able to blame the carrier.
But instead the phone has been endlessly resetting for the last 2 hours and now I am going to lose everything that I have saved on the phone.
But instead the phone has been endlessly resetting for the last 2 hours and now I am going to lose everything that I have saved on the phone.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, January 20, 2026
Hi NotHappyRI, We're sorry to hear about the trouble you’re experiencing with your phone. We understand how frustrating it must be to deal with continuous resets and the risk of losing your data. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
HI MOTO..!
on March 23, 2026
Posted by: Juanito 56
I got my new Motorola phone. I really like it, many new features.
Response from motorola.comBy Mitch, Motorola Customer Care, March 24, 2026
Hi Juanito, Thank you for sharing your experience! We’re excited to hear that you’re enjoying your new Motorola phone and discovering all its features. We hope it continues to make your day-to-day easier and more enjoyable! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Excellent
on November 9, 2025
Posted by: Torchick99
Decent phone, Good price. Not bad if your wanting a phone that'll get great experience.
Response from motorola.comBy Mitch, Motorola Customer Care, November 10, 2025
Thank you for sharing your positive feedback, Torchick99. We’re glad to hear you’re enjoying your Motorola phone and finding it a great value. We hope it continues to give you a smooth and satisfying experience every day. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Phone
on March 12, 2026
Posted by: Anonymous
Always best phone,give 5star for this phone,camera, user interface and connectivity is 👍👍
Response from motorola.comBy Mitch, Motorola Customer Care, March 15, 2026
Hi Anilabbas, Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your phone and giving it a 5-star rating. It’s great to know that the camera, user interface, and connectivity are meeting your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Overall
on March 17, 2026
Posted by: Hbr1
This is brand new phone I just need to get the waterproof and acase
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 17, 2026
Hi Hbr1, Thank you for your feedback. The Moto G 2025 phone features a water-repellent design that helps protect against accidental spills, splashes, or light rain. However, it isn’t designed to be submerged or exposed to pressurized water, and protection may diminish over time. For added peace of mind, we recommend using a protective case to help keep your phone safe. If you ever need help, give us a holler or reach out to our official Moto G community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Cheaters
on August 7, 2025
Posted by: Paparon60
Do not buy the trade in offer. They will cheat you out of your trade in.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, August 8, 2025
Hi Paparon60, Thank you for bringing this to our attention. We're truly sorry to hear about your experience with our trade-in program. We understand how frustrating and disappointing this situation must be.
Please know that it is never our intention to mislead or cause dissatisfaction. We strive to provide clear terms and fair evaluations for all trade-in devices. However, if you believe your device was undervalued or rejected unfairly, we want to make it right. We've sent you an email to further get information about your experience. We look forward to your reply.
Please know that it is never our intention to mislead or cause dissatisfaction. We strive to provide clear terms and fair evaluations for all trade-in devices. However, if you believe your device was undervalued or rejected unfairly, we want to make it right. We've sent you an email to further get information about your experience. We look forward to your reply.
Written by a customer while visiting motorola.com
Customer Rating
4
Decent phone
on July 22, 2025
Posted by: beehive6
from Kansas City, Missouri
I bought this phone about a month ago after reading reviews. It's been a good phone but I am noticing it tends to freeze up at times, the keyboard doesn't always respond and some of the apps aren't working as they did on my Samsung Galaxy A14. I like the camera feature. The photos turn out nicely, except for the macro where a flashlight from the camera is needed to take photos up close. What I don't like is that I have selected different songs for being tones, the phone only plays the main song selection and not the individual songs I have chosen.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, July 23, 2025
Hi Beehive6, Thank you for taking the time to share your detailed feedback. We’re sorry to hear about the freezing problem, keyboard responsiveness, and ringtone settings not working as expected. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Easy to navigate
on November 20, 2025
Posted by: mccall33
I always use Androids and this one is great. Not only easy to use but the price is right also!
Response from motorola.comBy Carlos, Motorola Customer Care, November 21, 2025
Hi mccall33, We’re happy to hear you’re loving your new Android device, and it’s great to know it’s been both easy to use and a great value for you! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en
Written by a customer while visiting motorola.com