Customer reviews from motorola.com
Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Average customer rating
3.9
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
76
4 Stars
24
3 Stars
13
2 Stars
9
1 Star
20
71%of customers recommend this product.
(
44 out of
62)
Customer Reviews for Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Customer Rating
5
Better than expected
on December 29, 2025
Posted by: Kacie Charms
I jus bought a Motorola 5g 2025 a couple days ago and I'm loving it !
😄 Wonderful programming; just brilliant! 👏
😄 Wonderful programming; just brilliant! 👏
Response from motorola.comBy Mitch, Motorola Customer Care, December 30, 2025
Hi Kacie, We’re thrilled to hear that your new Moto 5G 2025 has exceeded your expectations and that you’re enjoying the features. We appreciate your support and hope you continue to have a great experience with your device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone for the price!
on December 29, 2025
Posted by: Traveler93
from Michigan
I just got this phone as a little Christmas gift to myself, and so far I enjoy it. I like the large memory capacity, battery lasts long (even while gaming). I also like the color in "forest grey". Great phone for the money in my opinion.
Response from motorola.comBy Mitch, Motorola Customer Care, December 29, 2025
Thank you for sharing your experience, Traveler93. We’re thrilled to hear that you’re enjoying your new phone and that the battery life, memory, and color are hitting the mark. It’s great to know it’s been a perfect fit for your gaming and everyday use. Enjoy your new device and happy holidays! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
WORST PHONE I'VE EVER USED.
on December 28, 2025
Posted by: KatMarie22
from Boise, ID
This is the absolute WORST phone I have EVER had!!! I've never had such bad issues with a phone lagging, kicking me out of tabs (especially while tying out a text), and not loading screens properly. The touch doesn't go all the way to the edge of the screen so you struggle rewinding videos at all and it will start playing audio from videos you've closed out of when the screen is turned off!! HORRIBLE. I've wanted to throw this phone out of my moving car window.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, December 29, 2025
Hi KatMarie22, We're sorry to hear about your experience, and we understand how frustrating this must be. That’s definitely not the kind of performance we want you to have with your phone. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
4
Very good phone
on December 27, 2025
Posted by: SRD B
from South Carolina
I bought this phone this summer but dropped it from a low height, the glass cracked. I bought another one the phone works fine, nice camara. I will buy this phone again it meets my needs.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, December 29, 2025
Thank you for sharing your experience! We’re glad to hear the phone continues to perform well and that the camera meets your needs. We appreciate your loyalty and are happy to know you’d choose this device again. If you ever need help, give us a holler or reach out to our official Moto G community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great phone with a little problem.
on December 17, 2025
Posted by: M27T4
from Cairo, Egypt
I got this phone as a gift and I fell in love with it, because it was my first time experiencing 120hz. I flexed it to all my friends and since they hadn't seen 120hz they were shocked at how smooth it was. one thing that I don't like about this phone is that you can't stream with it, which is quite annoying because I wanna display what I'm doing to people to watch. Overall I love this phone and at such a good price, it's never a miss.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, December 17, 2025
Thank you for sharing your feedback, M27T4. We’re glad to hear you’re enjoying the 120Hz display and the overall performance of your phone, and we’re sorry for the inconvenience with streaming. We'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Lighting fast and easy to maneuver through.
on December 16, 2025
Posted by: Popeye
from Marion, Illinois
I purchased this after owning the 2022 & the 2024 models and I could not be happier.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, December 16, 2025
Thank you for your feedback, Popeye. We’re thrilled to hear you’re enjoying the speed and ease of use of your new device, especially after using the 2022 and 2024 models. We appreciate your continued trust in Motorola and hope you continue to have a great experience with your phone. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Android Auto Issues
on December 12, 2025
Posted by: UncleCVN68
The phone works well. This is a replacement for my Moto G 5G 2023 that was working well but wanted to upgrade.
The problem I am having is with the Android Auto Play. It is not connecting to mt 2020 Nissan Rogue. My other phone connected with no issues.
I bought a OttoCast mini adapter to try wireless. It connects but there is a lag.
Not sure if the difference between the moto G 5G 2023 and this Moto G 2025.
Please let me know if there is anything I can do to fix this.
The problem I am having is with the Android Auto Play. It is not connecting to mt 2020 Nissan Rogue. My other phone connected with no issues.
I bought a OttoCast mini adapter to try wireless. It connects but there is a lag.
Not sure if the difference between the moto G 5G 2023 and this Moto G 2025.
Please let me know if there is anything I can do to fix this.
Response from motorola.comBy Carlos, Motorola Customer Care, December 13, 2025
Hi UncleCVN68, thank you for contacting Motorola Support. We understand your concern regarding Android Auto not connecting on your new Moto G (2025) with your 2020 Nissan Rogue, especially since your previous Moto G 5G (2023) worked correctly. We have sent you an email to assist you properly. We'll wait for your response.
Written by a customer while visiting motorola.com
Customer Rating
4
Really Enjoy The Moto G 2025, Not Sure About Glass
on December 12, 2025
Posted by: TeddyB248
from Lubbock, Texas
We really enjoy our new Moto G 2025s. My old phone is an LG Stylo 6, so it's old. Our only concern is the glass. I am in a wheelchair and yesterday I leaned over, my phone fell onto the sidewalk and the front glass broke. My old phone has been accidently dropped with no issues. Lori's phone was dropped soon after we bought them and that screen broke too. Today is our first chance to go back to Metro and get them replaced, hopefully.
Response from motorola.comBy Mitch, Motorola Customer Care, December 17, 2025
Thank you for sharing your experience, TeddyB248. We’re glad to hear you’re enjoying the Moto G 2025, and we’re sorry to hear about the front glass breaking from accidental drops. We suggest using a protective case, and a tempered glass screen protector can help prevent future damage. It’s good that you’re visiting Metro to have the devices replaced, as their team can assist with replacements and ensure your phones are properly protected. We appreciate your feedback and hope your new devices serve you well.
Written by a customer while visiting motorola.com