Customer reviews from motorola.com
Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Average customer rating
3.9
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
76
4 Stars
24
3 Stars
13
2 Stars
9
1 Star
20
71%of customers recommend this product.
(
44 out of
62)
Customer Reviews for Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Customer Rating
5
Best value for any cell phone.
on October 5, 2026
Posted by: Boston ADHD Coach
from Boston
So far this phone is a tremendous value for my youngest child. We keep many apps restricted, so he doesn't use it for everything a teen or adult would use it for. We are a moto family. I generally buy a newer version for myself. But I have found that the lower model phones have been lasting longer lately, which makes them an even better value. Fewer minute changes in size have made it easier and less expensive to deal with accessories. So, far, this phone work well in every way that matters for a very reasonable price.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 7, 2026
Thank you for sharing such a thoughtful review, ADHDcoachBoston. We’re delighted to hear that the phone has been a great value for your youngest child and that it’s meeting your family’s needs. It’s wonderful to know that you’re a longtime Moto family and appreciate the reliability, affordability, and compatibility with your existing accessories. We truly appreciate your continued support of Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features
on October 5, 2026
Posted by: LosBelow
from Houston, TX
I had to upgrade to this phone because I owned the Motorola Stylus 5 G since 2022-2026 which started glitching on the Chase app. I couldn't use that app on that previous phone. I do like this phone even though in a about 2-3 years it will be a brick but I guess I didn't read the fine print.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 6, 2026
Thank you for sharing your experience with us, LosBelow. We’re glad to hear you’re enjoying the features of your new Motorola phone. We also understand how frustrating it can be when an app, such as Chase, no longer works as expected on an older device. We appreciate your feedback regarding software support and device longevity, and we’ll be sure to share your comments with our team. We hope your new Motorola continues to serve you well for years to come. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
I love my phone
on September 14, 2026
Posted by: Taboo
I have my phone for 3 months and I love it and my kids love it to
Response from motorola.comBy Mitch, Motorola Customer Care, September 14, 2026
Hi Taboo, thank you for the great review! We’re so happy to hear that you’ve been loving your phone for the past three months and that your kids love it too. We truly appreciate you choosing Motorola! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
on September 12, 2026
Posted by: Anonymous
from Michigan
Honestly one of the worst phones I've had, the processor has given up on anything and everything I do on this phone. Better paperweight than an actual device.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, September 15, 2026
Hi Motophoneisshit, We’re sorry to hear that you’ve had such a disappointing experience with your Moto G 2025. We’d like to better understand what you’re experiencing so we can assist you. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
4
Wifi
on September 5, 2026
Posted by: Mazaoo
Great phone, but wifi speed is slow. What phones have higher wifi speeds.
Response from motorola.comBy Mitch, Motorola Customer Care, September 9, 2026
Hi Mazaoo, We’re sorry to hear that you’re experiencing slow Wi-Fi speeds on your Moto G 2025. We’re glad to know you’re otherwise enjoying the phone. We stand by our phones, and we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
3
on September 2, 2026
Posted by: Wh0c@res
Very disappointed phone didn't come with a charger cable. Came with a cable I have no use for...
Response from motorola.comBy Mitch, Motorola Customer Care, September 6, 2026
Hi Wh0c@res, We’re sorry for the disappointment regarding the charger. We understand that receiving a cable you don’t currently need can be frustrating, especially when you were expecting a complete charging setup. Please note that this device does not include a charging block. Motorola, like many other manufacturers across the industry, has moved toward removing charging blocks from select device packaging as part of efforts to reduce environmental impact and electronic waste. The included cable can be used with a compatible charging adapter you may already have. We appreciate you sharing your feedback, as customer feedback helps us understand how these packaging changes affect your experience.
Written by a customer while visiting motorola.com
Customer Rating
3
Poor Wi-Fi and data reception
on August 29, 2026
Posted by: Motonotlikeanymore
Have had for less than a year. Bought for the battery life I've enjoyed in previous models. Unfortunately, it hasn't held up. The battery may last a day. The Wi-Fi connection is HORRIBLE! I have to use my mobile data to get any type of Internet, which has caused me to up my service. That's not to say that the mobile data reception is much better. I even changed cell providers thinking that was the problem. It wasn't. It was this phone. Will be replacing very soon.
Response from motorola.comBy Mitch, Motorola Customer Care, September 1, 2026
Hi Motonotlikeanymore, We're sorry to hear about the trouble you've experienced, especially with the Wi-Fi and mobile data reception. We understand how frustrating it can be when connectivity problems lead to increased mobile data usage. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
1
Screen shattered in less than 1 week.
on August 25, 2026
Posted by: DevM
Phone screen shattered almost immediately after purchase. I had a case on it yet still it happened. Cheap glass I guess.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, September 1, 2026
Hi DevM, We're sorry to hear about your experience. It's disappointing to hear that your Moto G 2025 screen shattered shortly after purchase, even with a case and screen protector in place. We understand your frustration and appreciate you taking the time to share your feedback. While physical damage is not covered under the standard warranty, you may still have the option to have the device repaired for a fee. You can review the available repair options and find more information here: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair. Your feedback about the durability of the screen is valuable, and we'll make sure it's shared with the appropriate teams for consideration.
Written by a customer while visiting motorola.com