Customer reviews from motorola.com
Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Average customer rating
3.9
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
55
4 Stars
17
3 Stars
8
2 Stars
5
1 Star
15
73%of customers recommend this product.
(
32 out of
44)
Customer Reviews for Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Customer Rating
2
Weak Bluetooth connection
on October 14, 2025
Posted by: Thatguy
Faster but not as good with Bluetooth connection. Better cam than before.
Response from motorola.comBy Mitch, Motorola Customer Care, October 14, 2025
Hi Thatguy, Thank you for sharing your feedback, and we’re sorry to hear you’re experiencing a weaker Bluetooth connection. We would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
1
Are you serious
on January 19, 2026
Posted by: NotHappyRI
from Providence, RI
Super Upset. Haven't been able to get the phone to fully work right correctly. I might have been able to blame the carrier.
But instead the phone has been endlessly resetting for the last 2 hours and now I am going to lose everything that I have saved on the phone.
But instead the phone has been endlessly resetting for the last 2 hours and now I am going to lose everything that I have saved on the phone.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, January 20, 2026
Hi NotHappyRI, We're sorry to hear about the trouble you’re experiencing with your phone. We understand how frustrating it must be to deal with continuous resets and the risk of losing your data. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
Excellent
on November 9, 2025
Posted by: Torchick99
Decent phone, Good price. Not bad if your wanting a phone that'll get great experience.
Response from motorola.comBy Mitch, Motorola Customer Care, November 10, 2025
Thank you for sharing your positive feedback, Torchick99. We’re glad to hear you’re enjoying your Motorola phone and finding it a great value. We hope it continues to give you a smooth and satisfying experience every day. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Very fragile
on February 20, 2026
Posted by: Sid54321
This phone dropped on floor with mat just about a feet and screen was broken, never seen such a week screen since 2003 phones.
So much bloat that you will get notification every half an hr and that will be of no use to you.
So much bloat that you will get notification every half an hr and that will be of no use to you.
No, I would not recommend this to a friend.
Response from motorola.comBy Carlos, Motorola Customer Care, February 20, 2026
Hi Sid54321, We’re very sorry to hear about your experience. A screen breaking from a short drop is certainly frustrating, and we understand your disappointment. We also appreciate your feedback regarding the preloaded apps and frequent notifications — that’s not the experience we want for our customers. We have sent you an email to further assist you. We'll be waiting for your response.
Written by a customer while visiting motorola.com
Customer Rating
1
Cheaters
on August 7, 2025
Posted by: Paparon60
Do not buy the trade in offer. They will cheat you out of your trade in.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, August 8, 2025
Hi Paparon60, Thank you for bringing this to our attention. We're truly sorry to hear about your experience with our trade-in program. We understand how frustrating and disappointing this situation must be.
Please know that it is never our intention to mislead or cause dissatisfaction. We strive to provide clear terms and fair evaluations for all trade-in devices. However, if you believe your device was undervalued or rejected unfairly, we want to make it right. We've sent you an email to further get information about your experience. We look forward to your reply.
Please know that it is never our intention to mislead or cause dissatisfaction. We strive to provide clear terms and fair evaluations for all trade-in devices. However, if you believe your device was undervalued or rejected unfairly, we want to make it right. We've sent you an email to further get information about your experience. We look forward to your reply.
Written by a customer while visiting motorola.com
Customer Rating
4
Decent phone
on July 22, 2025
Posted by: beehive6
from Kansas City, Missouri
I bought this phone about a month ago after reading reviews. It's been a good phone but I am noticing it tends to freeze up at times, the keyboard doesn't always respond and some of the apps aren't working as they did on my Samsung Galaxy A14. I like the camera feature. The photos turn out nicely, except for the macro where a flashlight from the camera is needed to take photos up close. What I don't like is that I have selected different songs for being tones, the phone only plays the main song selection and not the individual songs I have chosen.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, July 23, 2025
Hi Beehive6, Thank you for taking the time to share your detailed feedback. We’re sorry to hear about the freezing problem, keyboard responsiveness, and ringtone settings not working as expected. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Easy to navigate
on November 20, 2025
Posted by: mccall33
I always use Androids and this one is great. Not only easy to use but the price is right also!
Response from motorola.comBy Carlos, Motorola Customer Care, November 21, 2025
Hi mccall33, We’re happy to hear you’re loving your new Android device, and it’s great to know it’s been both easy to use and a great value for you! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en
Written by a customer while visiting motorola.com
Customer Rating
1
Moto G 2025
on September 4, 2025
Posted by: Trash Phone
from Missouri
Out the box this phone is full of problems.
The digital SIM Card causes transitioning from WiFi to Cellular service nearly impossible.
I had to repeatedly restart the device, or switch data off to get a signal after WiFi.
The mediatek processor compared to my 2021 Nokia X100 by HMD powered by a Qualcomm processor is trash.
The Nokia, 4 years older runs smoother and cleaner than this Moto G 2025.
This Moto G 2025 was thrown together in a cheap swift hurry, then tossed to market for unsuspected consumers to be stuck with the purchase.
This Moto G 2025 doesn't process to multimedia applications at once; ex. Spades online and Music streaming service.
No problem, even with my 2015 Kyocera hydro using Qualcomm processors.
Trash the Moto g 2025 and any similar style using mediatek processors and Moto g menu settings suite... TRASH IT!
THIS IS THE WORST PHONE I'VE EVER OWNED!
Even the Motorola razor 2008 had less problems, except the 3 hour battery limit.
Motorola needs to stick to analog walkie talkies like they began.
Leave the cellular service to the companies that show concern for user acceptance and functions of ease/sense.
Every part of this phone is trash except the brainwashed vegan leather backing, which will peel off eventually!
No, I would not recommend this to a friend.
Response from motorola.comBy Carlos, Motorola Customer Care, September 5, 2025
Hi Trash Phone, Thank you for sharing your detailed feedback. We're truly sorry to hear about your experience with the Moto G 2025. Your concerns about connectivity, performance, and overall usability are important to us, and we take them seriously. We’ll make sure your comments are shared with the product team to help guide future improvements. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en
Written by a customer while visiting motorola.com