Customer reviews from motorola.com
Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Average customer rating
3.9
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
76
4 Stars
24
3 Stars
13
2 Stars
9
1 Star
20
71%of customers recommend this product.
(
44 out of
62)
Customer Reviews for Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Customer Rating
1
Are you serious
on January 19, 2026
Posted by: NotHappyRI
from Providence, RI
Super Upset. Haven't been able to get the phone to fully work right correctly. I might have been able to blame the carrier.
But instead the phone has been endlessly resetting for the last 2 hours and now I am going to lose everything that I have saved on the phone.
But instead the phone has been endlessly resetting for the last 2 hours and now I am going to lose everything that I have saved on the phone.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, January 20, 2026
Hi NotHappyRI, We're sorry to hear about the trouble you’re experiencing with your phone. We understand how frustrating it must be to deal with continuous resets and the risk of losing your data. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
3
on January 14, 2026
Posted by: KevG81
from Ocean Park wa
The clock app... Seriously, stop with all the options for the alarm. An alarms should go off when you set it, and not continuously have reasons that or settings that need adjusted so the alarm doesn't silence itself. Or at least have notification and options that pop up when you set your first alarm warning you that certain settings have to be adjusted otherwise the phone will decide you don't need to wake up for work.
Response from motorola.comBy Carlos, Motorola Customer Care, January 14, 2026
Hi KevG81, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the alarm behavior on your Motorola device. We understand how important a reliable alarm is, and we regret the frustration this has caused. To better assist you, we have sent you an email. We'll be waiting for your response.
Written by a customer while visiting motorola.com
Customer Rating
3
More os upgrades, please
on January 11, 2026
Posted by: John063
Not enough system upgrades. Need a minimum of 3 to make this a worthwhile purchase
Response from motorola.comBy Mitch, Motorola Customer Care, January 13, 2026
Hi John063, Thank you for taking the time to share your thoughts with us. We truly appreciate your feedback regarding OS updates and understand how important long-term software support is when choosing a device. Your comments have been documented and are being shared with our internal teams for consideration. While we can’t guarantee that every suggestion will be implemented, customer input like yours plays an important role in shaping future products and update strategies. Thank you for choosing Motorola and for helping us improve.
Written by a customer while visiting motorola.com
Customer Rating
5
Amazing storage
on January 7, 2026
Posted by: FrashCan
I have this phone and it's literally such a good phone I would recommend
Response from motorola.comBy Mitch, Motorola Customer Care, January 7, 2026
Hi FrashCan, We’re thrilled to hear you’re enjoying your Motorola phone and its ample storage. We appreciate your recommendation and your support of Motorola. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Awesome phone
on January 5, 2026
Posted by: Postalkim70
from Statesville NC
I am a loyal Motorola customer! This phone doesn't disappoint! I've had Motorola phones for at least 18 years and will continue to be a loyal customer. The features are always to date and easy to use. The only thing I am a little disappointed in is the lack of variety of ringtones that are automatically offered
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 5, 2026
Hi Postalkim70, Thank you for your feedback and for being such a loyal Motorola customer for nearly two decades! We’re thrilled to hear you’re enjoying the features and ease of use on your new phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Good so far except for text messaging
on January 5, 2026
Posted by: LiaB
Hard you tell if it's the phone or the phone service but I had a hard time transferring messages or learning how to use messages not attached to my Google account. It took several weeks to get it working with my friends who use an apple so I'm guessing it's just not easily compatible.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 6, 2026
Hi LiaB, Thank you for sharing your experience. We’re sorry to hear you’ve had difficulties with text messaging. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features
on January 3, 2026
Posted by: Bob66
from Pearl City, Hawaii
I bought mine on Dec 31 2025, Love this phone. Do you love your phone too.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 4, 2026
Thank you for your feedback, Bob66. We’re glad to hear you’re loving your phone and enjoying its features. We appreciate you choosing Motorola and hope it continues to be a great experience for you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
on December 31, 2025
Posted by: Saucy Butterpants
I dropped this thing about a week after getting it and the screen's already broken at the top, it's way too big for my pockets and wants to fall out, but it was cheap. Every phone now is way too big for my pockets.
I quickly gave up on figuring out how to deal with connecting an Android phone most of the stuff in my life that's in the Apple ecosystem and it mostly just lives in my bag providing internet for my iPad Mini so I can read books and stuff. It's working fine for that. Gives me much faster hotspot connections than the iPhone 6S it replaced.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, January 4, 2026
Thank you for sharing your experience with your device. We’re sorry to hear about the screen damage and the frustration with its size and pocket fit. We understand how disappointing it can be when a phone doesn’t match your daily needs. Please check the email we sent you and reply at your earliest convenience. Thank you.
Written by a customer while visiting motorola.com