Customer reviews from motorola.com
Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Average customer rating
3.9
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
76
4 Stars
24
3 Stars
13
2 Stars
9
1 Star
20
71%of customers recommend this product.
(
44 out of
62)
Customer Reviews for Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Customer Rating
2
Boot Loop
on February 7, 2026
Posted by: mimi4
I bought this phone a month ago and have had nothing but trouble. It is super slow. I have trouble getting it to get off the home page. I swipe up and swipe up and swipe up and nothing happens. Twice it has gone into a boot loop. So I have had to redo everything.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, February 9, 2026
Hi Mimi4, We're sorry to hear about the trouble you’re experiencing with your phone. We understand how frustrating it is when the device is slow and gets stuck on the home screen or enters a boot loop. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
Speaker's and Bluetooth
on February 5, 2026
Posted by: Jbird1991
from Fresno California
This phone works great when watching movies, the speakers on the phone sounds great noises from left to right like surround sound and when connected to a Bluetooth device it's the same and no problems with the phone yet going on 2 years now with it
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 5, 2026
Hi Jbird1991, Thank you for taking the time to share your experience. We’re glad to hear that you’re enjoying watching movies on your Motorola phone and that the stereo sound and Bluetooth audio performance have been working well for you. It’s also great to know the device has continued to perform reliably for nearly two years. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Excellent value for the price
on February 2, 2026
Posted by: JackC
I was tempted to drop a star because this model is not compatible with my all time favorite "Land Sea Air Warfare rts" game app. All my other phones had no problems except this one and of all the apps it had to be my favorite one where this phone dissapointed me. Putting my grudge aside, it is still a very good phone and I paid very little for it on a promotional sale. The NFC feature is one I never had before and it is so helpful in my travels plus the ram boost keeps the phone operating at a fast pace. Nothing is perfect in this world so I give credit where its due. If I was in need for another phone I would go with Moto g's. Ive gotten to appreciate the value of motorola smartphones and this is my second Motorola phone. Highly recommend it.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 2, 2026
Hi JackC, Thank you for taking the time to share such a detailed and thoughtful review. We’re glad to hear you’re enjoying the overall performance, NFC convenience for travel, and the RAM Boost feature, especially at such a great promotional price. We understand how disappointing it can be when a favorite app is not compatible with a specific model. App support and compatibility are managed by the app developer and can vary by device and software version. It’s great to know this is your second Motorola phone and that you continue to appreciate the value of the Moto G family. We truly appreciate your loyalty and your recommendation. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
A good phone. But confused if it's water proof
on February 1, 2026
Posted by: Nick55
from Hilton head island
This is actually a nice phone but I keep wondering is it water proof?
Response from motorola.comBy Mitch, Motorola Customer Care, February 2, 2026
Hi Nick55, Thank you for your feedback and for enjoying your Moto G 2025. To clarify, this model features IP54 protection with advanced nano-coating technology, which creates a water-repellent barrier to help protect against moderate exposure to water, such as accidental spills, splashes, or light rain. Please note that the phone is not designed to be submerged in water or exposed to pressurized liquids, so it is not waterproof. Using it carefully around water will help keep it safe while still enjoying its features. If you ever need help, give us a holler or reach out to our official Moto G community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Horrible phone
on January 31, 2026
Posted by: straighttalk user
from california
If I could give 0 stars I would! I didn't even have the phone for a year! started slowing down and freezing then the menu would sit and flash. Screen stopped responding. Then yesterday barely used it and it restarted and has not stopped flashing the restart screens over and over again. worst phone i have had.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, February 2, 2026
Hi Straighttalk user, We're sorry to hear about your experience and how frustrating this must be. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Durable phone that lived through a pyscho
on January 29, 2026
Posted by: Allie1980
So I got this phone in February of 2025 after someone had stolen my Motorola Edge that I loved for the 3 weeks I had it. The Moto G was the cheaper option that was free with a new account and I definitely didn't want it. I'm a fiery Italian with a pretty bad temper that often results in me throwing my phone against a wall approximately 2-3 times a week. This phone not only withstood all of this many, many, .many times but did it with only one small crack on the screen. As a female you would think "How hard can she actually throw?", I once threw a full size refrigerator at my husband during an argument, like I said, fiery temper. So, if your looking for a durable phone that can hold up in the most extreme situations then this is the phone for you. If this Phone breaks and is unable to be used I for one will be SHOCKED, and will wait for your review because that's gonna be some story.
Response from motorola.comBy Carlos, Motorola Customer Care, January 29, 2026
Hi Allie1980, Thank you for your feedback! We’re glad to hear the phone has been impressively durable and held up well even under tough conditions. Your experience really highlights its build quality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en
Written by a customer while visiting motorola.com
Customer Rating
5
Excellent Value: Performance vs. Price!
on January 27, 2026
Posted by: cyberman
from Des Moines, Iowa
Best value I've found so far. This is my second Motorola as I started with a 2023 Moto G Stylus and it was perfect until I dropped it and cracked the screen.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 27, 2026
Hi Cyberman, Thank you for your feedback! We’re glad to hear that you’re finding great value and performance with your new Motorola phone. It’s wonderful to know that your experience with the Moto G series continues to be positive, and we appreciate your continued support. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Keep searching. This phone SUCKS
on January 25, 2026
Posted by: bobhatesthisphone
I hate this phone. Sorry but it is glutted with a bunch of crap I will never use and you can't uninstall them. The messaging app is terrible. It is FULL of obnoxious colors, sounds ect. The choices for notification sounds are HORRIBLE and I mean HORRIBLE. The only thing I like about this phone is that it didn't cost me a ton of $$. Gonna be honest here and tell you I hope this think dies quicker than my previous phones as that is the only way my hubby will agree to new phones. NO MORE MOTOROLA for us. YUCK
Response from motorola.comBy Mitch, Motorola Customer Care, January 26, 2026
Hi Bobhatesthisphone, We're sorry to hear how frustrated you’re feeling, and we appreciate you being honest about your experience. This is not the impression we want anyone to have, and we understand how disappointing it can be when a phone doesn’t match your expectations. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com