Customer reviews from motorola.com
Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Average customer rating
3.9
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
76
4 Stars
24
3 Stars
13
2 Stars
9
1 Star
20
71%of customers recommend this product.
(
44 out of
62)
Customer Reviews for Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Customer Rating
2
Worth the price.
on March 3, 2026
Posted by: CheapMan7
It is a cheap phone. It doesn't ring when someone calls me. It flips from one screen to another. Not a great phone but for the price I can deal with it's quirks.
Response from motorola.comBy Mitch, Motorola Customer Care, March 4, 2026
Hi CheapMan7, Thank you for sharing your experience, and we’re sorry to hear about the call alert and screen behavior you’re seeing on your phone. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
4
It's not the moto g stylus!!!
on March 2, 2026
Posted by: Mama Dukes
I bought the moto g seriously 1 month ago when I dropped my moto stylus in the slush. I'll tell you this moto g 5 is not for me. I want my stylus back. I've always had android, Motorola. Moto g 5 is not a bad phone, it's just not for ME.
Response from motorola.comBy Mitch, Motorola Customer Care, March 2, 2026
Hi Mama Dukes, Thank you for sharing your feedback, and we’re sorry to hear that the Moto G 5 hasn’t been the right fit for you. As we stand behind our products, we would like to have the opportunity to investigate your feedback. We have sent you an email where you can reply. Tell us more about it so we can further assist you there. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
4
My opinion
on February 26, 2026
Posted by: Mickeymoose
I have been using this phone for a couple months and I like it very much. Plenty of room and works quickly. Nice features 👍
Response from motorola.comBy Mitch, Motorola Customer Care, February 26, 2026
Hi Mickeymoose, Thank you for sharing your experience. We’re glad to hear you’re enjoying the performance, storage capacity, and features of your Motorola phone, and that it continues to work smoothly after a few months of use. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Motorola has lived up to my expectations
on February 22, 2026
Posted by: Joe Jr
from Cape Cod Massachusetts
The moto g I have purchased replaces a moto one I have been using since 2022. Both phones have and are serving me well. They are much better than the Samsung I tried and gave away.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 22, 2026
Hi Joe J, Thank you for sharing your experience. We’re glad to hear that your new Moto G is living up to your expectations and continuing to serve you well, just like your previous Moto One. It’s great to know that the experience with Motorola devices has been better for you compared to other brands. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Very fragile
on February 20, 2026
Posted by: Sid54321
This phone dropped on floor with mat just about a feet and screen was broken, never seen such a week screen since 2003 phones.
So much bloat that you will get notification every half an hr and that will be of no use to you.
So much bloat that you will get notification every half an hr and that will be of no use to you.
No, I would not recommend this to a friend.
Response from motorola.comBy Carlos, Motorola Customer Care, February 20, 2026
Hi Sid54321, We’re very sorry to hear about your experience. A screen breaking from a short drop is certainly frustrating, and we understand your disappointment. We also appreciate your feedback regarding the preloaded apps and frequent notifications — that’s not the experience we want for our customers. We have sent you an email to further assist you. We'll be waiting for your response.
Written by a customer while visiting motorola.com
Customer Rating
5
This One Doesn't Disappoint!
on February 14, 2026
Posted by: Gi Gi
This is my second purchase of a "G Family" phone and my 4th Moto phone. They never fail to impress me. Battery life is my driving force in purchasing a phone. This one consistently gives me three days of power on a charge. Great storage for all my pics as well as awesome camera.
Response from motorola.comBy Mitch, Motorola Customer Care, February 15, 2026
Hi Gi Gi, Thank you so much for taking the time to share your experience with your Moto G family phone. We’re really glad to hear that battery life continues to be a key reason you choose Motorola, and it’s great to know you’re getting up to three days of use on a single charge. It’s also nice to hear the storage and camera are working well for your photos. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Let me uninstall moto glance
on February 11, 2026
Posted by: Suckerthatboughtyourtrash
Comes preloaded with garbage apps that are impossible to uninstall like moto glance that will cause your phone to lock up 3/4 times you try to use it. I've used Motorola phone since I was a teenager and never had one that was such a disgustingly terrible piece of garbage.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, February 12, 2026
Hi Suckerthatboughtyourtrash, Thank you for taking the time to share your experience, and we’re sorry for the frustration you’ve encountered with Moto Glance and other preloaded apps. We'd like this to be checked. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
1
Absolute Joke
on February 8, 2026
Posted by: Current Moto hater
This phone is absolutely terrible. Constant UI lag, freezes and is overall a waste of effort and money. Currently, all it does is cycle through the start up process.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, February 9, 2026
We're sorry to hear about what you’re experiencing with the phone. We understand how frustrating it can be when a device becomes slow, freezes, and keeps restarting during the startup process. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com