Customer reviews from motorola.com
Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Average customer rating
3.9
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
55
4 Stars
17
3 Stars
8
2 Stars
5
1 Star
15
73%of customers recommend this product.
(
32 out of
44)
Customer Reviews for Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Customer Rating
4
Frustrating to set up but OK now.
on August 18, 2025
Posted by: purple orchids
Not sure if the issue was my internet connection or not, but I had a struggle connecting to wi-fi and maintaining the connection the first few days.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, August 19, 2025
Hi purple orchids, Thank you for sharing your experience. We understand how frustrating initial setups can be, especially when it comes to Wi-Fi connectivity. It's possible the trouble you experienced was related to your internet connection or router compatibility, but we're glad to hear things have stabilized and your device is working as expected now. Let us know if you require further assistance.
Written by a customer while visiting motorola.com
Customer Rating
2
on September 9, 2025
Posted by: Xxxxx
Phone wasn't able to connect to network at home so texts and calls were not coming in or out, had to reboot Everytime to update, tedious and costly . Voicemail app that comes with phone is also a tedious effort, have to choose dial up to access messages which are read back slowly announcing callers phone #, then messages, to hear 10 messages took 20 minutes at times.
Response from motorola.comBy Carlos, Motorola Customer Care, September 9, 2025
Hi Xxxxx, Thanks for sharing your experience — we’re sorry to hear about the network connectivity issues and voicemail frustrations. Having to reboot just to receive calls and texts is definitely not acceptable, and we understand how disruptive and costly that can be. We have sent you an email to further assist.
Written by a customer while visiting motorola.com
Customer Rating
5
Good value
on September 10, 2025
Posted by: rkar
I've used several generations of Moto G. I find they give me good value nad good service.
Response from motorola.comBy Mitch, Motorola Customer Care, September 10, 2025
Hi Rkar, Thank you so much for your continued support! We’re thrilled to hear that Moto G has been a reliable choice for you, offering both solid performance and good value. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Easy to use
on September 21, 2025
Posted by: Stanus
I have had this phone for almost a month and it punches above it's weight and price perfect phone for a person who needs a phone without the usual bloat and with the necessary help instructions built in
Response from motorola.comBy Mitch, Motorola Customer Care, September 21, 2025
Hi Stanus, Thank you for sharing your experience! We’re glad to hear the phone is meeting your needs and providing a simple, helpful experience. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Beats the red fruit phones hands down!
on October 11, 2025
Posted by: Pray4U
from East coast Florida
I'm on my 9th Motorola phone don't know if I'm going to buy it 2025 I have two 2024 Motorola stylus Plus, but my Motorola 2023 stylus battery last the longest out of all of them. Camera is flawless, each phone has pluses and minuses. I will stick with Motorola's phone. Most of my friends have ( red fruit phones ) 🍎. I just can't justify buying what they have when I can get a phone just as good or better for like 1/7 of the price.
Thanks Motorola.
Thanks Motorola.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 13, 2025
Hi Pray4U, We appreciate your loyalty and thoughtful feedback! It’s great to hear how much you’ve enjoyed your Motorola phones over the years and that you’re happy with the value and performance they offer. Thanks for being part of the Motorola family. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great quality
on October 12, 2025
Posted by: Anonymous
from Hamilton TX
I had this phone since June and it's awesome and it has Android 16
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 13, 2025
Hi Cristianwest123, We’re glad you’re enjoying your phone and its quality. It’s wonderful that you’re experiencing the latest Android features too. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Fantastic device for the price
on October 14, 2025
Posted by: Lakota 72
I bought this phone a month ago and fell in love with it from the very first time I started using it. First of all it's easy to use apps are easily accessed and the only time that I really had an issue and I corrected it myself was when I could not get calls answered. The features are great and I would recommend this phone to any senior or to anybody that is looking for an inexpensive easy to use phone.
Response from motorola.comBy Mitch, Motorola Customer Care, October 14, 2025
Hi Lakota, We’re delighted to hear that you’ve fallen in love with your phone and found it easy to use. It’s great to know the features are working well for you and that you were able to resolve the call issue on your own. We appreciate your recommendation and hope you continue enjoying your Motorola device! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
not the moto we expect
on October 22, 2025
Posted by: moto-oh-no
i've been a moto user for 15 years. while i am pleased with the new rigs battery life and slightly improved volume for the onboard speaker the new G 5G is unimpressive in other areas too numerous to mention. simple things like turning on bluetooth now require more than a simple tap. powering on off takes effort. the camera may be great but i cannot get great pics. this is likely my last moto
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, October 22, 2025
We’re sorry to hear that your experience with the new Moto G 5G hasn’t met your expectations. We truly value your loyalty over the past 15 years and would like the opportunity to investigate your feedback further. Please check the email we’ve sent you so we can discuss this matter in more detail.
Written by a customer while visiting motorola.com