Customer reviews from motorola.com
Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Average customer rating
3.9
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
76
4 Stars
24
3 Stars
13
2 Stars
9
1 Star
20
71%of customers recommend this product.
(
44 out of
62)
Customer Reviews for Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Customer Rating
2
Includes Bloatware
on June 22, 2026
Posted by: DDAVED
It would be a much better phone if Motorola didn't install the spam/spyware such as "Glance For Motorola" on it and prevent it from being removed.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, June 28, 2026
Hi DDAVED, Thank you for sharing your feedback, and we’re sorry to hear your experience hasn’t met your expectations. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Loaded with so many features it blew me away!
on June 20, 2026
Posted by: Sharina44
I have had free phones because I qualified and still do for 15 years. The problem is the free phone I get is automatically outdated by several OS like the last one was an Android 11 phone. After all that time I finally got tired of those phones and splurged on this moto g 2025 model. It's quite a beautiful phone. Because I was using an outdated Operating System I was unaware of all the features a newer phone would have. I started to play with it and my heart started pounding I thought I could be playing with this phone for days, weeks and it scared the poop out of me. It wasn't because I couldn't understand the phone it was because I wanted it ready for popping and a locking right away. Well that didn't happen and I've reset my phone twIce now. That's okay because that's how I learn. I still have many miles to travel with this phone even if it will only be at home. I love this phone! I really need to allow myself to read the manual once in awhile because I lost the ability to use personal photos as wallpaper. I figured it out. I disabled one too many sub apps you know all the ones you shouldn't be touching.
I wish I could go back to OS 15 to find out if I would like it better. So the only thing I would majorly change is the keyboard. I know I can download another one but there is nothing better than a Samsung keyboard. Gboard is so glitchy it drives me nuts. Motorola you need to make your own virtual keyboard instead of adding other companies generic ones. I love the feel of this phone in my hand. It's really up there in the high-end feel of the vegan leather. This thing is so slick that it travels on its own with very little momentum. I mean seriously I find it under my butt more times than I can count.
Please forgive me but I don't use the camera because I rarely leave home other than medically necessary. I really could have used this to see some of my surgical sites. One other thing what's up with not adding a charger to the box? What is the standard USB cable that doesn't even fit the phone going to do? I don't like needing to purchase multiple items from different companies instead of getting the full use item out of the box. I don't mind not getting a case. Oh well I got lucky because my mom had my daughter in law's cable and charger that she left a couple years back at our house that fit the phone perfectly. It's even a ruggedized cable, best I have ever had.
I wish I could go back to OS 15 to find out if I would like it better. So the only thing I would majorly change is the keyboard. I know I can download another one but there is nothing better than a Samsung keyboard. Gboard is so glitchy it drives me nuts. Motorola you need to make your own virtual keyboard instead of adding other companies generic ones. I love the feel of this phone in my hand. It's really up there in the high-end feel of the vegan leather. This thing is so slick that it travels on its own with very little momentum. I mean seriously I find it under my butt more times than I can count.
Please forgive me but I don't use the camera because I rarely leave home other than medically necessary. I really could have used this to see some of my surgical sites. One other thing what's up with not adding a charger to the box? What is the standard USB cable that doesn't even fit the phone going to do? I don't like needing to purchase multiple items from different companies instead of getting the full use item out of the box. I don't mind not getting a case. Oh well I got lucky because my mom had my daughter in law's cable and charger that she left a couple years back at our house that fit the phone perfectly. It's even a ruggedized cable, best I have ever had.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 22, 2026
Hi Sharina44, Thank you for taking the time to share such detailed feedback. We’re glad to hear you’re enjoying the design, feel, and overall experience of your Moto G (2025), and that you’re discovering many of its features as you get more familiar with it. We also appreciate your honest comments about setup, customization, and the learning curve when moving to a newer Android version. It’s great to know you were able to resolve the wallpaper and settings adjustments as you explored the device. Regarding your note about accessories, packaging contents can vary by region and model, and some devices may not include a charging adapter in the box. This approach is often taken to reduce electronic waste and support compatibility with existing chargers. We truly value your feedback on the keyboard experience and overall usability, as insights like yours help inform future improvements. Thank you for choosing Motorola and for sharing your experience with us. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great for construction workers
on June 14, 2026
Posted by: DroppinNugtz
It's a great phone for the price and good for the average person, good battery, useful flashlight feature that works great for construction workers and also all quick gestures is second to none and worth owning for it. Great battery life.
Response from motorola.comBy Mitch, Motorola Customer Care, June 14, 2026
Hi DroppinNugtz, Thank you for taking the time to share your feedback. We're glad to hear the phone has been a great value and that it's working well in your day-to-day use. It's especially great to know the battery performance, flashlight feature, and gesture controls have been helpful for your needs. We appreciate your support and are happy to see the device delivering a reliable experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Good phone works great
on June 12, 2026
Posted by: Jody
I have been using my new Moto G 2025, for a few weeks. It took me a day to get adjusted, but am enjoying it very much. Good call, camera and video quality. Good battery life.
Response from motorola.comBy Mitch, Motorola Customer Care, June 12, 2026
Hi Jody, Thank you for sharing your feedback. We’re glad to hear you’re enjoying your Moto G (2025) and that it’s been performing well for calls, photos, videos, and battery life. It’s great to know the transition was smooth and that you’re happy with your new device. To be up to date with our devices, please follow our official community page:
https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
2
Paper weight
on June 8, 2026
Posted by: Sadone .
I have one but for some reason it will not charge sit says its charging but never powers on do I need a specific cord to charge does it matter help me I'm paying for service for a phone I cannot even use. It was a great phone but now it just sits here
Response from motorola.comBy Mitch, Motorola Customer Care, June 9, 2026
Hi Sadone, We're sorry you’re dealing with this. We know how frustrating it is when the phone appears to charge but won’t power on. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
4
Moto g
on June 2, 2026
Posted by: Bigd
Easy to use good battery life, just put my sem card in and it worked great
Response from motorola.comBy Mitch, Motorola Customer Care, June 2, 2026
Hi Bigd, Thank you for your feedback! We're happy to hear that your Motorola device was easy to set up and that everything worked smoothly after inserting your SIM card. It's also great to know that you're enjoying the battery life and overall ease of use. We appreciate you choosing Motorola and sharing your experience with us! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
2
Nothing but Glitches
on May 29, 2026
Posted by: Splitnock
from Upstate NY
Long time Motorola user, mostly lower mid tier phones, Moto G's. My last phone was the 5 G Ace which was a great phone, but I had iss5with the charger so this past December I purchased 2 Moto g powers 2025s. Nice looking phones, but shortly after purchasing it's nothing but glitches. Shake light doesn't always work, finger print scanner doesn't work often. Laggy and slow. That's just my phone, my wife although she has not complained about hers, has issues with the volume going crazy loud. I said something to my son who has the 24 edition says his acts very similar to mine. Frustrating! I know it's not a top tier phone, but come on. Lol phone locked up while typing this
No, I would not recommend this to a friend.
Response from motorola.comBy Carlos, Motorola Customer Care, May 29, 2026
Hi Splitnock, Thank you for being a loyal, long-time member of the Motorola family, and for taking the time to share such detailed feedback with us. we sincerely apologize for the immense frustration this experience has caused you. Moving from a reliable device like the Moto G Stylus 5G Ace to a brand-new pair of Moto G Power devices should feel like an upgrade, not a series of headaches. We have sent you an email to get more details about your concern. We are here to help
Written by a customer while visiting motorola.com
Customer Rating
4
Good phone
on May 28, 2026
Posted by: FER82
from Kissimmee, fl
This is a Good phone, Not the Best Buy for the price You get good quality
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, May 29, 2026
Hi FER82, Thank you for your honest feedback! We are glad to hear that you find it to be a good, quality phone that is serving you well. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en
Written by a customer while visiting motorola.com