Customer reviews from motorola.com
Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Average customer rating
3.9
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
76
4 Stars
24
3 Stars
13
2 Stars
9
1 Star
20
71%of customers recommend this product.
(
44 out of
62)
Customer Reviews for Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Customer Rating
5
Excellent phone
on August 10, 2026
Posted by: grey11
Excellent phone clean simple mine was a black color i think there are different ones pink red
Response from motorola.comBy Mitch, Motorola Customer Care, August 12, 2026
Hi Grey11, We're glad to hear you're enjoying your Motorola phone and its clean, simple design. We hope you continue to love your device and appreciate you choosing Motorola! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Great memory capacity
on August 1, 2026
Posted by: Lane Cox
My moto g - 2025 replaces my old moto g 2023. It has so much more memory, I don't think I'll ever again be concerned with my phone being too full. I am a bit disappointed that it came with a charging cord that has mini usb on both ends, but no charging block to go with it. I have read that it is suggested to use the cord that came with the device, shouldn't that also apple to the block?
Response from motorola.comBy Mitch, Motorola Customer Care, August 3, 2026
Hi Lane, thank you for sharing your feedback, and we're sorry to hear you were disappointed that your phone did not include a charging block. We're glad to know you're enjoying the increased storage and overall memory capacity of your new phone. Some Motorola devices no longer include a charging block in the box as part of an effort to reduce electronic waste and environmental impact. This has become increasingly common across the industry. The included USB-C charging cable is designed to work with a compatible USB-C power adapter, and for the best charging performance, we recommend using a Motorola TurboPower charger or a compatible USB-C Power Delivery (PD) charger. We truly appreciate your comments about the in-box accessories, and we'll make sure your feedback is shared with the appropriate team for future consideration. Thank you for taking the time to let us know your thoughts, and we hope you continue enjoying your phone. If you ever need help, give us a holler or reach out to our official Moto G 2025 community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
upgrade to a moto g 25, it's an easy choice
on July 14, 2026
Posted by: sketcher
I got the moto g 2025 to replace my old moto e 6. WOW, this phone is so much faster and has far more storage capacity. It has been a smooth change over, if you are already familiar with Motorola you're going love this new phone and the price is quite reasonable!
Response from motorola.comBy Mitch, Motorola Customer Care, July 15, 2026
Thank you for sharing your experience, Sketcher. We're delighted to hear that upgrading from your Moto E6 to the Moto G 2025 has been such a positive experience. It's great to know you're enjoying the faster performance, increased storage, and smooth transition to your new device. We truly appreciate your continued trust in Motorola and are glad you feel it offers excellent value. We hope you continue to enjoy your new phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Love it!
on July 8, 2026
Posted by: EternalKat
from Rockingham NC
Great phone, nice features, will definitely buy Motorola again
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, July 9, 2026
Hi EternalKat, thank you for your wonderful feedback! We're thrilled to hear that you love your Motorola phone and are enjoying its features. We truly appreciate your support and are happy to know you would choose Motorola again. Thank you for choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Wasted money
on July 8, 2026
Posted by: Nomoto
from Florida
This phone is outdated and slow. Maybe good for paper weight. I had a weak as back up phone and barely dropped it shattered screen horribly. I think I'm going to Samsung I just hate them they make you pay for the name. But this is garbage.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, July 12, 2026
Hi Nomoto, We’re sorry to hear about your experience with your device. We understand how frustrating it can be when a phone does not meet your expectations, especially regarding performance and durability. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
1
Junk phone
on July 8, 2026
Posted by: Phone sucks
from 170 Bear Paw Circle
This phone is junk it locks up and says I don't have a SIM card I would like a new phone or a refund
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, July 12, 2026
We’re sorry to hear about the experience you’ve had with your phone. We understand how frustrating it can be when the device freezes or does not recognize the SIM card. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
1
Good if what you need is an expensive paperweight
on July 8, 2026
Posted by: G Man
Utter junk. My first cell phone purchase, and likely to be my last. It's unusable. There is no means of charging the battery.. Without being able to charge the battery, the phone is unusable. Not going to even bother activating it. Why pay a month's worth of phone service when it could only be used less than a day, until the battery runs flat? It came with a charging cable, but both ends fit the phone, and neither end fits a power source, like a wall outlet or a computer USB jack. If an item needs to be recharged, then it ought, by rights, to come packaged with the ability to charge it. I thought I was buying a phone, but what I got was 6 ounces of useless dead weight for my pocket. Who needs that? It's like buying a car without wheels, and then having to walk off the car lot to buy some wheels so you can drive your new car off the lot.
Response from motorola.comBy Mitch, Motorola Customer Care, July 8, 2026
Hi G Man, We're sorry to hear about your experience with the Moto G 2025 and understand your frustration with the charging setup. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Good value and reliable.
on June 26, 2026
Posted by: Jaww Jamm
This is the second Motorola cell phone that I purchased. The first was 64 gigs and this one is 128 gigs which I like a lot better. I was upgraded from Android 15 to Android 16 without asking for it.
Response from motorola.comBy Mitch, Motorola Customer Care, June 30, 2026
Hi Jaww, Thank you for your continued support and for choosing Motorola again! We're glad to hear you're enjoying the additional storage on your new phone and that it's been a reliable device with great value. We appreciate you sharing your experience with the Android update as well. Thank you for your feedback, and we hope you continue enjoying your Motorola phone! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com