Customer reviews from motorola.com
Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Average customer rating
3.9
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
76
4 Stars
24
3 Stars
13
2 Stars
9
1 Star
20
71%of customers recommend this product.
(
44 out of
62)
Customer Reviews for Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Customer Rating
5
Another great Moto G
on July 7, 2025
Posted by: M333
I am really impressed with this moto G 2025 5g
Bought this on 7/2/25 & Motorola sends free overnight UPS 2nd day air.
Bought this on 7/2/25 & Motorola sends free overnight UPS 2nd day air.
I previously had a Moto g8 that I bought & used heavily since 2/13/21
It is actually still fine but limited to Android 11 & did not have wifi calling which I use when outside of the USA
This new Moto G is very snappy & the camera which I use a lot for cycling is also improved quite a bit.
Setup was very simple by linking the two phones wirelessly .
Overall very pleased with this phone & I am sure it will also last a long time same as my last MotoG8
This new Moto G is very snappy & the camera which I use a lot for cycling is also improved quite a bit.
Setup was very simple by linking the two phones wirelessly .
Overall very pleased with this phone & I am sure it will also last a long time same as my last MotoG8
I think for the price this phone is more than a bargain!
Thanks Motorola!
Thanks Motorola!
Response from motorola.comBy Carlos, Motorola Customer Care, July 8, 2025
Thank you so much for your kind words and detailed feedback! We're thrilled to hear you're enjoying your new Moto G 2025 5G and that the upgrade from your Moto G8 has been smooth and worthwhile. It's great to know the improved camera, performance, and Wi-Fi calling are making a difference for you. We truly appreciate your loyalty and are glad to have you as part of the Motorola family. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en
Written by a customer while visiting motorola.com
Customer Rating
1
Infuriating disappointment.
on July 4, 2025
Posted by: sm473782
I already hate this phone, and I bought it yesterday. It will not work with scrcpy, unlike the Moto G Stylus 5G that I was using before. I rely on that for my pc for internet access because it means I do not have to pay for a separate wifi service in my home, and buy antivirus software for my pc, as it is not directly connected to the internet, and just functions as a second screen for the phone. It will not work with any screen mirroring apps. It will not work with a usb-c-to-hdmi cable. The wifi hotspot function randomly cuts off for several seconds about every few minutes or so. The home screen does not rotate without an app to force it. It will not work with live wallpaper apps. The screen recorder that's built into the phone from the factory will not record device audio, even though I have specifically set it to do so. Why couldn't you just make it have all of the functionality that the Moto G Stylus 2022 had? It's ridiculous. I hate this phone, and if I had the money I would immediately go get a different one.
Response from motorola.comBy Mitch, Motorola Customer Care, July 6, 2025
Hi Sm473782, We're sorry to hear about the experience you've had with your new phone. We understand how disappointing it can be when expectations based on a previous phone aren’t met, especially when it affects your daily routine and setup. We would like the opportunity to investigate your feedback further and see how we can help. Please check the email we’ve sent you so we can continue this conversation directly. Thank you for taking the time to share your concerns with us.
Written by a customer while visiting motorola.com
Customer Rating
5
Great durable cellphone at reasonable price!
on June 23, 2025
Posted by: Speed Racer
from Milford, New York
This is about my 4th or 5th iteration Motorola cellphone. At times I've have multiple copies of them just for safety and security. The screen is tough and more scratch resistant than most other phones. The Moto features are great, but each iteration seems to be less of them, which is a shame, but I realize for safety reasons, I guess. It's still my favorite cellphone brand over all other android phones.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 24, 2025
Thank you so much for your continued loyalty and for sharing such thoughtful feedback! We're thrilled to hear that your Motorola phones have been reliable and durable over the years. We also appreciate your note about Moto features. We're always working to balance innovation with safety and system performance, but feedback like yours helps guide us as we continue to improve. Thanks again for being part of the Motorola family. We're honored to have you with us for your 4th or 5th Moto and hopefully, many more to come! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
on June 9, 2025
Posted by: Ltp21854
Screen cracked 6 days after I got it. Fell from my lap to dirt.
Response from motorola.comBy Mitch, Motorola Customer Care, June 11, 2025
Hi Ltp21854, We're sorry to hear about your screen cracking, especially so soon after getting the phone. We understand how frustrating that must be, even from a shortfall. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair.
Written by a customer while visiting motorola.com
Customer Rating
4
Awesome sound!!
on June 9, 2025
Posted by: daisymaye38
from Fitzgerald,Ga
Great sound,pictures are okay.Not the phone I ordered but it will do.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 9, 2025
Hi Daisymaye38, Thank you for sharing your feedback. We're glad to hear you're enjoying the awesome sound quality! If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Update Moto g
on June 3, 2025
Posted by: charlotte28
I bought my new moto g-2025 about 3 weeks ago. The settings are very different from my old one which was Android 9. The new one is Android 15. The phone is a little larger and I wish it wasn't. With a case, it will no longer fit into the front pocket of my purse which kept it handy and easy to access when it rang or buzzed. Overall, it is a great improvement.
Response from motorola.comBy Mitch, Motorola Customer Care, June 9, 2025
Hi Charlotte28, Thank you for sharing your experience. We understand that adjusting to a newer Android version and a slightly larger size can take some getting used to. We're glad to hear you're finding it to be a great improvement overall. If you ever need help, give us a holler or reach out to our official Moto G community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com