Customer reviews from motorola.com
Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Average customer rating
3.9
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
76
4 Stars
24
3 Stars
13
2 Stars
9
1 Star
20
71%of customers recommend this product.
(
44 out of
62)
Customer Reviews for Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Customer Rating
1
Terrible lock screen add ons
on August 28, 2025
Posted by: Dennis1014
Adds are not on my lock screen and I can't remove them. I wanted my own colored font and no shortcuts on my screen, but I'm forced to look at news articles and having extra features I want removed from my lock screen.
Response from motorola.comBy Carlos, Motorola Customer Care, August 29, 2025
Hi Dennis1014, Thank you for reaching out. I’m sorry to hear about the unwanted ads and features appearing on your lock screen. I understand how frustrating that can be, especially when you're looking for a more personalized and minimal experience. I have sent you an email to further assist you. I'll be waiting for your response.
Written by a customer while visiting motorola.com
Customer Rating
5
I love it!
on August 24, 2025
Posted by: Gr8 phone.
I'm very satisfied with this phone. Very reasonably priced as well.
Response from motorola.comBy Mitch, Motorola Customer Care, August 25, 2025
Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying your phone and that it’s meeting your expectations. Your satisfaction is our priority, and we appreciate your support of Motorola. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Upgrade
on August 19, 2025
Posted by: Leonardo
I had a moto e5 play for 7 years, the moto g 2025 is an upgrade for me in terms of everything however the screen scratches within the 1st month so durability needs to be better but overall it's still good
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, August 22, 2025
Hi Leonardo, Thanks for your review! We're glad to hear the Moto G 2025 has been a solid upgrade for you. That said, we're sorry to hear about the screen scratching so early—your feedback on durability is appreciated and will be shared with our team. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en
Written by a customer while visiting motorola.com
Customer Rating
5
Great Phone
on August 19, 2025
Posted by: NLewis
I needed an upgrade and enjoy this one!!! Faster and more features!
Response from motorola.comBy Mitch, Motorola Customer Care, August 19, 2025
Hi NLewis, Thank you so much for the great feedback. Glad to hear you’re enjoying your phone! It’s always exciting to get a faster device with more features. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Frustrating to set up but OK now.
on August 18, 2025
Posted by: purple orchids
Not sure if the issue was my internet connection or not, but I had a struggle connecting to wi-fi and maintaining the connection the first few days.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, August 19, 2025
Hi purple orchids, Thank you for sharing your experience. We understand how frustrating initial setups can be, especially when it comes to Wi-Fi connectivity. It's possible the trouble you experienced was related to your internet connection or router compatibility, but we're glad to hear things have stabilized and your device is working as expected now. Let us know if you require further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
Easy to use, simple
on August 15, 2025
Posted by: Kappy
Had the Moto g play/2021and was happy with it. When the time came for a new phone, I went back to Motorola. It's easy to use and I'm pleased with my purchase. I do wish it had more updates as I purchased it in 6/2025 and 3 years of updates would be more competitive with other brands
Response from motorola.comBy Mitch, Motorola Customer Care, August 17, 2025
Thank you for sharing your experience and for coming back to Motorola, Kappy. We’re glad to hear you’re enjoying your new phone and find it easy to use. We also appreciate your feedback about software updates. We’re always looking for ways to improve, and input like yours helps us continue enhancing the Motorola experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
2
Not what I expected
on August 13, 2025
Posted by: MotoG 2025
I purchased almost a month ago and it's not what I expected. I thought it would at least be comparable with the 2022 version a the most g I had before. I have people saying I sound muffled in phone calls, it freezes up when trying to access apps and when making calls it doesn't complete the numbers when trying to dial
Response from motorola.comBy Mitch, Motorola Customer Care, August 14, 2025
Thank you for your feedback. We’re sorry to hear that your phone is not performing as expected and understand how frustrating this must be. As we stand behind our products, we would like to have the opportunity to investigate your trade-in concern. Please check the email that we have sent you so we can further discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
5
Solid choice
on August 12, 2025
Posted by: Bambam
This phone is remarkable for the price, the screen is large and bright. With ram boost turned on it can handle any daily task. It is no flagship but it's solid for budget minded folk.
Response from motorola.comBy Mitch, Motorola Customer Care, August 13, 2025
Hi Bambam, thank you for such an amazing review. It’s wonderful to hear you’re enjoying the large, bright screen and the smooth performance with RAM boost on. I’m glad it’s meeting your daily needs and proving to be such a solid choice for the price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com