Customer reviews from motorola.com
Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Average customer rating
3.9
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
76
4 Stars
24
3 Stars
13
2 Stars
9
1 Star
20
71%of customers recommend this product.
(
44 out of
62)
Customer Reviews for Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Customer Rating
5
Easy to use
on September 21, 2025
Posted by: Stanus
I have had this phone for almost a month and it punches above it's weight and price perfect phone for a person who needs a phone without the usual bloat and with the necessary help instructions built in
Response from motorola.comBy Mitch, Motorola Customer Care, September 21, 2025
Hi Stanus, Thank you for sharing your experience! We’re glad to hear the phone is meeting your needs and providing a simple, helpful experience. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
It's extrdonary
on September 14, 2025
Posted by: martinpachucs
from Tempe az
This customer did not provide a text review.
Response from motorola.comBy Mitch, Motorola Customer Care, September 15, 2025
Thank you for your positive feedback, Martinpachucs. We’re glad to hear you’re enjoying your phone and appreciate you sharing your thoughts. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Good value
on September 10, 2025
Posted by: rkar
I've used several generations of Moto G. I find they give me good value nad good service.
Response from motorola.comBy Mitch, Motorola Customer Care, September 10, 2025
Hi Rkar, Thank you so much for your continued support! We’re thrilled to hear that Moto G has been a reliable choice for you, offering both solid performance and good value. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
2
on September 9, 2025
Posted by: Xxxxx
Phone wasn't able to connect to network at home so texts and calls were not coming in or out, had to reboot Everytime to update, tedious and costly . Voicemail app that comes with phone is also a tedious effort, have to choose dial up to access messages which are read back slowly announcing callers phone #, then messages, to hear 10 messages took 20 minutes at times.
Response from motorola.comBy Carlos, Motorola Customer Care, September 9, 2025
Hi Xxxxx, Thanks for sharing your experience — we’re sorry to hear about the network connectivity issues and voicemail frustrations. Having to reboot just to receive calls and texts is definitely not acceptable, and we understand how disruptive and costly that can be. We have sent you an email to further assist.
Written by a customer while visiting motorola.com
Customer Rating
1
Moto G 2025
on September 4, 2025
Posted by: Trash Phone
from Missouri
Out the box this phone is full of problems.
The digital SIM Card causes transitioning from WiFi to Cellular service nearly impossible.
I had to repeatedly restart the device, or switch data off to get a signal after WiFi.
The mediatek processor compared to my 2021 Nokia X100 by HMD powered by a Qualcomm processor is trash.
The Nokia, 4 years older runs smoother and cleaner than this Moto G 2025.
This Moto G 2025 was thrown together in a cheap swift hurry, then tossed to market for unsuspected consumers to be stuck with the purchase.
This Moto G 2025 doesn't process to multimedia applications at once; ex. Spades online and Music streaming service.
No problem, even with my 2015 Kyocera hydro using Qualcomm processors.
Trash the Moto g 2025 and any similar style using mediatek processors and Moto g menu settings suite... TRASH IT!
THIS IS THE WORST PHONE I'VE EVER OWNED!
Even the Motorola razor 2008 had less problems, except the 3 hour battery limit.
Motorola needs to stick to analog walkie talkies like they began.
Leave the cellular service to the companies that show concern for user acceptance and functions of ease/sense.
Every part of this phone is trash except the brainwashed vegan leather backing, which will peel off eventually!
No, I would not recommend this to a friend.
Response from motorola.comBy Carlos, Motorola Customer Care, September 5, 2025
Hi Trash Phone, Thank you for sharing your detailed feedback. We're truly sorry to hear about your experience with the Moto G 2025. Your concerns about connectivity, performance, and overall usability are important to us, and we take them seriously. We’ll make sure your comments are shared with the product team to help guide future improvements. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en
Written by a customer while visiting motorola.com
Customer Rating
4
A capable entry level phone for the price.
on September 4, 2025
Posted by: ddt5
from Boise, Id
This is a decent phone for the price. It, at least. starts slow though. It took three times as long to update as my Pixel 9 and takes, at least, twice as long to boot up, but it isn't the 'Edge' (which I also have). I can see the difference, but it cost a whole lot less than the Edge or Pixel. This is not going to be used as a primary phone, so it will work for us. It came with a decent amount of storage, 128G and with my 256g SD card it has more storage than my pixel. Its operating memory is low a 4G (causing the slowness) and I like how I can use 8G of storage to increase the operating memory. However, I have not had time to test it yet. I'd give it 5 stars if it came with 8G of operating memory. I haven't used the cameras yet, but I've been happy with the Motorola cameras for, at least 4 years and most cameras today are very capable today. I don't think I would ever trust a phone camera if I were a photograph aficionado. The phone comes with NFC and 5G. It also has a headphone jack if you're still liking that.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, September 5, 2025
Hi ddt5, Thank you for your thoughtful review! We’re glad to hear the Moto G 2025 is meeting your expectations for its price point and that features like expandable storage, NFC, 5G, and the headphone jack are working well for you. We understand the slower performance can be a drawback, especially compared to flagship devices, and we appreciate your insights on memory and boot times. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en
Written by a customer while visiting motorola.com
Customer Rating
5
best phone I've had in years
on September 2, 2025
Posted by: sculscairne
from North Carolina
I bought this phone recently to replace my iPhone 7, and OMG it's wonderful. I love all the features and how smooth it functions. The shear lack of bloatware BLEW my mind, like most phones tell you that you've got 128GB but it's full of pre-installed data, leaving you with 30GB to actually use. But not with this phone!! I have maybe 40GB of my storage taken up of my 128GB by the time I had everything transferred from my old phone. Plus It's TOUGHH, I've dropped it twice pretty roughly and it survived without a case <3
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, September 3, 2025
Hi sculscairne, Thank you for the awesome feedback! We're so glad to hear you're loving your new phone and that the smooth performance, clean storage, and durability have made a big impression—especially coming from an iPhone 7. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en
Written by a customer while visiting motorola.com
Customer Rating
4
So far, it is good.
on August 30, 2025
Posted by: Vic1
So far, so good. Read the instructions and I only charge to 80%. - I guess it charges to 100 by itself once a week. Hopefully I will get a longer battery life on this phone by doing the 80%charge.had to get rid of the other phone due to such a short battery life.
Response from motorola.comBy Mitch, Motorola Customer Care, September 1, 2025
Thank you for sharing your experience, Vic1. It’s great to hear you’re taking steps to care for your battery. We’re glad this phone is working well for you so far, and we hope it continues to give you reliable performance for a long time. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com