Customer reviews from motorola.com
Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Average customer rating
3.9
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
55
4 Stars
17
3 Stars
8
2 Stars
5
1 Star
15
73%of customers recommend this product.
(
32 out of
44)
Customer Reviews for Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Customer Rating
3
Android Auto Issues
on December 12, 2025
Posted by: UncleCVN68
The phone works well. This is a replacement for my Moto G 5G 2023 that was working well but wanted to upgrade.
The problem I am having is with the Android Auto Play. It is not connecting to mt 2020 Nissan Rogue. My other phone connected with no issues.
I bought a OttoCast mini adapter to try wireless. It connects but there is a lag.
Not sure if the difference between the moto G 5G 2023 and this Moto G 2025.
Please let me know if there is anything I can do to fix this.
The problem I am having is with the Android Auto Play. It is not connecting to mt 2020 Nissan Rogue. My other phone connected with no issues.
I bought a OttoCast mini adapter to try wireless. It connects but there is a lag.
Not sure if the difference between the moto G 5G 2023 and this Moto G 2025.
Please let me know if there is anything I can do to fix this.
Response from motorola.comBy Carlos, Motorola Customer Care, December 13, 2025
Hi UncleCVN68, thank you for contacting Motorola Support. We understand your concern regarding Android Auto not connecting on your new Moto G (2025) with your 2020 Nissan Rogue, especially since your previous Moto G 5G (2023) worked correctly. We have sent you an email to assist you properly. We'll wait for your response.
Written by a customer while visiting motorola.com
Customer Rating
4
Really Enjoy The Moto G 2025, Not Sure About Glass
on December 12, 2025
Posted by: TeddyB248
from Lubbock, Texas
We really enjoy our new Moto G 2025s. My old phone is an LG Stylo 6, so it's old. Our only concern is the glass. I am in a wheelchair and yesterday I leaned over, my phone fell onto the sidewalk and the front glass broke. My old phone has been accidently dropped with no issues. Lori's phone was dropped soon after we bought them and that screen broke too. Today is our first chance to go back to Metro and get them replaced, hopefully.
Response from motorola.comBy Mitch, Motorola Customer Care, December 17, 2025
Thank you for sharing your experience, TeddyB248. We’re glad to hear you’re enjoying the Moto G 2025, and we’re sorry to hear about the front glass breaking from accidental drops. We suggest using a protective case, and a tempered glass screen protector can help prevent future damage. It’s good that you’re visiting Metro to have the devices replaced, as their team can assist with replacements and ensure your phones are properly protected. We appreciate your feedback and hope your new devices serve you well.
Written by a customer while visiting motorola.com
Customer Rating
4
Good so far except for text messaging
on January 5, 2026
Posted by: LiaB
Hard you tell if it's the phone or the phone service but I had a hard time transferring messages or learning how to use messages not attached to my Google account. It took several weeks to get it working with my friends who use an apple so I'm guessing it's just not easily compatible.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 6, 2026
Hi LiaB, Thank you for sharing your experience. We’re sorry to hear you’ve had difficulties with text messaging. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Excellent value for the price
on February 2, 2026
Posted by: JackC
I was tempted to drop a star because this model is not compatible with my all time favorite "Land Sea Air Warfare rts" game app. All my other phones had no problems except this one and of all the apps it had to be my favorite one where this phone dissapointed me. Putting my grudge aside, it is still a very good phone and I paid very little for it on a promotional sale. The NFC feature is one I never had before and it is so helpful in my travels plus the ram boost keeps the phone operating at a fast pace. Nothing is perfect in this world so I give credit where its due. If I was in need for another phone I would go with Moto g's. Ive gotten to appreciate the value of motorola smartphones and this is my second Motorola phone. Highly recommend it.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 2, 2026
Hi JackC, Thank you for taking the time to share such a detailed and thoughtful review. We’re glad to hear you’re enjoying the overall performance, NFC convenience for travel, and the RAM Boost feature, especially at such a great promotional price. We understand how disappointing it can be when a favorite app is not compatible with a specific model. App support and compatibility are managed by the app developer and can vary by device and software version. It’s great to know this is your second Motorola phone and that you continue to appreciate the value of the Moto G family. We truly appreciate your loyalty and your recommendation. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com