Customer reviews from motorola.com
Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Average customer rating
3.9
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
76
4 Stars
24
3 Stars
13
2 Stars
9
1 Star
20
71%of customers recommend this product.
(
44 out of
62)
Customer Reviews for Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Customer Rating
5
Great
on October 7, 2025
Posted by: bailey
Love it I have been using Motorola phones since 2021 and I switch to Samsung for a year cause it was free from the carrier, I couldn't do it anymore I had to switch back and just pay for a good phone that was worth it. I honestly don't think I will ever ever change from Motorola phones ever again.
Response from motorola.comBy Mitch, Motorola Customer Care, October 8, 2025
Thank you for sharing your experience, Bailey. We’re thrilled to hear you’ve returned to Motorola and are enjoying your phone. Your loyalty means a lot to us, and we’re glad we could provide a device worth sticking with. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
AMAZING!!
on October 7, 2025
Posted by: AMAZING!!!
it does everything an apple phone can do it might look a little funny but you get use to it its the same and for less money. I LOVE IT
Response from motorola.comBy Mitch, Motorola Customer Care, October 7, 2025
Hi AMAZING, We’re thrilled to hear that you’re loving your Motorola device! It’s great to know that you’re enjoying all the features and finding value in it. Thank you for sharing your experience, and we appreciate your support! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great for my needss
on October 4, 2025
Posted by: JimGunther
Nice phonw. I have had Moto's in the past and just retired a 1 year old Samsung phone for this Moto. The fact is, I'm not a "power user" so, I can't tell you how it performs on the latest games.... I just use it as a phone (mostly WiFi), preview several email accounts (I use my Desktop to actually handle email) and Pandora. The long-lived battery is my most valued feature....never let me down. Giving my lite-use, you can undersatnd why I don't see the value in ANY premium phone.
Response from motorola.comBy Mitch, Motorola Customer Care, October 6, 2025
Hi JimGunther, Thank you for sharing your feedback and for coming back to Motorola! We’re happy to hear that the phone is meeting your everyday needs and that the long-lasting battery has been reliable for you. It’s great to know it delivers the right balance of performance and value for your lifestyle. We truly appreciate you being part of the Motorola family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Great phone with terrible trade-in process
on September 29, 2025
Posted by: TomBrenner
The phone is great and happy with it. But the trade-in process is extremely confusing and not documented.
Response from motorola.comBy Mitch, Motorola Customer Care, September 29, 2025
Hi TomBrenner, Thank you for sharing your feedback. We're glad to know you’re enjoying your new phone. We're sorry to hear about your trade-in experience. For assistance and to share your feedback, we suggest reaching out to Phobio support directly at MotorolaSupport@phobio.com. They’ll be able to look into this further for you.
Written by a customer while visiting motorola.com
Customer Rating
5
Easy set up, great features!
on September 27, 2025
Posted by: Little Lulu
I love this phone! I really love being able to use my finger to sign in. Pictures are really good and it’s just plain easy to use especially for a 74 year old woman. This is my 2nd Motorola G. My husband accidentally dropped the phone and the glass shattered. It did not have a case on it so this time it has a case. This was an easy set up. The only that was able to fix is it didn’t take all the contacts over to the new phone. I had kept the old phone just in case. I believe it was the old phone that caused the issue.
Response from motorola.comBy Mitch, Motorola Customer Care, September 28, 2025
Hi Little Lulu, We’re so glad to hear that you’re enjoying your new Motorola phone and that the setup was easy. It’s great to know the fingerprint sign-in and features are making things simple and convenient. We’re sorry to hear about the glass on your previous device, but it sounds like you’re well prepared this time with a case. Regarding the contacts, sometimes transfer depends on the source phone or account settings, so keeping your old phone handy was a smart step. We truly appreciate your loyalty to the Moto G series and are happy to have you as part of the Motorola family! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
great value, works perfectly
on September 25, 2025
Posted by: Gerald
exceeded all my expectations so far, great product at a fair price
Response from motorola.comBy Mitch, Motorola Customer Care, September 25, 2025
Hi Gerald, Thank you for sharing your experience! We’re thrilled to hear that your device has exceeded your expectations and that you’re enjoying its performance and value. We appreciate your feedback and hope you continue to enjoy your Motorola phone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
So so
on September 23, 2025
Posted by: Mom5gram1
Wish husband would have just bought me another case for my old Motorola. Imm not happy with this one. Have to pull up a screen just to restart or turn off phone. Useless added on apps that took forever to delete. Haven't really seen what was so spectacular about the camera. Takes pics the same as all others. Nothing really special about it. Only good thing is more memory.
Response from motorola.comBy Mitch, Motorola Customer Care, September 23, 2025
Hi Mom5gram1, We’re sorry to hear that your experience with your new device hasn’t met your expectations. We would like the opportunity to investigate your feedback further. Please check the email we’ve sent so we can discuss this matter in more detail and see how we can help.
Written by a customer while visiting motorola.com
Customer Rating
4
Nice features
on September 22, 2025
Posted by: Kraken 985
from Caribou, Maine
I bought this device a month ago and I like it so far. But it's not as fast as was hoping
Response from motorola.comBy Mitch, Motorola Customer Care, September 22, 2025
Hi Kraken, Thank you for sharing your feedback! We’re glad to hear you’re enjoying the features of your new device. We understand that speed is important, and we appreciate your input as it helps us continue improving our products. If you ever need help, give us a holler or reach out to our official Moto G community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com