Customer reviews from motorola.com
Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Average customer rating
3.9 out of 5
3.9
(142 Reviews)
Open Ratings Snapshot
Rating breakdown 142 reviews
5 Stars
76
4 Stars
24
3 Stars
13
2 Stars
9
1 Star
20
71%of customers recommend this product. 
(
44 out of 62
)
Best Buy Privacy Policy
Customer Reviews for Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Customer Rating
4 out of 5
4
Only one problem is the battery.
on October 20, 2025
Posted by: SAPB
I bought this to replace my older phone, also a Motorola, I like almost every thing about it, my complaint is the battery, do not last longer as the advertisement, I try everything I was instructed but didn't improve the life of battery. I m thinking about returning it
Response from motorola.comBy Mitch, Motorola Customer Care, October 21, 2025
Hi SAPB, We’re sorry to hear about the battery concerns with your phone. We would like the opportunity to investigate this further and assist you. Please check the email we’ve sent so we can discuss the matter in more detail and help find a resolution.
Written by a customer while visiting motorola.com
Customer Rating
4 out of 5
4
Hi dissatisfied user
on October 20, 2025
Posted by: Butch v III
from Madisonville ky
Got moto. G 2023 and first thing to happen was glass cracked across and up the left side it's still usable and I like a lot of the features of the phone just wish it hadn't cracked the screen never dropped it or nothing have protected rubber case everything but still cracked
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 21, 2025
Hi Butch, Thank you for sharing your feedback. We’re sorry to hear about the cracked screen. While physical damage is not covered under warranty, you may consider having it repaired for a fee. You can find your repair options here: https://motorola-global-portal.custhelp.com/app/repair-faqs.
Written by a customer while visiting motorola.com
Customer Rating
1 out of 5
1
Horrible phone
on October 20, 2025
Posted by: DT1010
from Villa Rica, GA
I bought this phone September 4 2025. It was working fine until October 18 2025. Not even 2 months and the phone will no longer charge.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, October 21, 2025
Hi DT1010, We’re sorry to hear about the charging problems with your phone. We would like the opportunity to investigate this further and assist you. Please check the email we’ve sent so we can discuss the matter in more detail and help find a resolution.
Written by a customer while visiting motorola.com
Customer Rating
2 out of 5
2
Weak Bluetooth connection
on October 14, 2025
Posted by: Thatguy
Faster but not as good with Bluetooth connection. Better cam than before.
Response from motorola.comBy Mitch, Motorola Customer Care, October 14, 2025
Hi Thatguy, Thank you for sharing your feedback, and we’re sorry to hear you’re experiencing a weaker Bluetooth connection. We would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Fantastic device for the price
on October 14, 2025
Posted by: Lakota 72
I bought this phone a month ago and fell in love with it from the very first time I started using it. First of all it's easy to use apps are easily accessed and the only time that I really had an issue and I corrected it myself was when I could not get calls answered. The features are great and I would recommend this phone to any senior or to anybody that is looking for an inexpensive easy to use phone.
Response from motorola.comBy Mitch, Motorola Customer Care, October 14, 2025
Hi Lakota, We’re delighted to hear that you’ve fallen in love with your phone and found it easy to use. It’s great to know the features are working well for you and that you were able to resolve the call issue on your own. We appreciate your recommendation and hope you continue enjoying your Motorola device! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Great quality
on October 12, 2025
Posted by: Anonymous
from Hamilton TX
I had this phone since June and it's awesome and it has Android 16
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 13, 2025
Hi Cristianwest123, We’re glad you’re enjoying your phone and its quality. It’s wonderful that you’re experiencing the latest Android features too. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Great features!!
on October 11, 2025
Posted by: Bama Girl
from Grant,Al
I just got mine,and I love it!!! Love the pictures,and the themes!!!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 13, 2025
Hi Bama, We’re so glad you’re enjoying your new and loving the photos and themes. Thanks for sharing your excitement and welcome to the Motorola family! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Beats the red fruit phones hands down!
on October 11, 2025
Posted by: Pray4U
from East coast Florida
I'm on my 9th Motorola phone don't know if I'm going to buy it 2025 I have two 2024 Motorola stylus Plus, but my Motorola 2023 stylus battery last the longest out of all of them. Camera is flawless, each phone has pluses and minuses. I will stick with Motorola's phone. Most of my friends have ( red fruit phones ) 🍎. I just can't justify buying what they have when I can get a phone just as good or better for like 1/7 of the price.
Thanks Motorola.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 13, 2025
Hi Pray4U, We appreciate your loyalty and thoughtful feedback! It’s great to hear how much you’ve enjoyed your Motorola phones over the years and that you’re happy with the value and performance they offer. Thanks for being part of the Motorola family. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
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