Customer reviews from motorola.com
Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Average customer rating
3.9
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
55
4 Stars
17
3 Stars
8
2 Stars
5
1 Star
15
73%of customers recommend this product.
(
32 out of
44)
Customer Reviews for Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Customer Rating
5
It's a great phone for a great price.
on December 5, 2025
Posted by: Damian Chi-Town OG
from Chicago, Jefferson Park
Im so glad I stayed with Motorola phones, i had the moto 5g 2024 which was Good, smooth and It hardly ever froze up on me butt up 2025 model is even smoother.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, December 6, 2025
Hi Damian, We’re so glad to hear that you’re enjoying your Motorola phones! It’s great to know the Moto 5G 2024 served you well and that the 2025 model is taking your experience even further. Thank you for staying with Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Infuriating disappointment.
on July 4, 2025
Posted by: sm473782
I already hate this phone, and I bought it yesterday. It will not work with scrcpy, unlike the Moto G Stylus 5G that I was using before. I rely on that for my pc for internet access because it means I do not have to pay for a separate wifi service in my home, and buy antivirus software for my pc, as it is not directly connected to the internet, and just functions as a second screen for the phone. It will not work with any screen mirroring apps. It will not work with a usb-c-to-hdmi cable. The wifi hotspot function randomly cuts off for several seconds about every few minutes or so. The home screen does not rotate without an app to force it. It will not work with live wallpaper apps. The screen recorder that's built into the phone from the factory will not record device audio, even though I have specifically set it to do so. Why couldn't you just make it have all of the functionality that the Moto G Stylus 2022 had? It's ridiculous. I hate this phone, and if I had the money I would immediately go get a different one.
Response from motorola.comBy Mitch, Motorola Customer Care, July 6, 2025
Hi Sm473782, We're sorry to hear about the experience you've had with your new phone. We understand how disappointing it can be when expectations based on a previous phone aren’t met, especially when it affects your daily routine and setup. We would like the opportunity to investigate your feedback further and see how we can help. Please check the email we’ve sent you so we can continue this conversation directly. Thank you for taking the time to share your concerns with us.
Written by a customer while visiting motorola.com
Customer Rating
1
on June 9, 2025
Posted by: Ltp21854
Screen cracked 6 days after I got it. Fell from my lap to dirt.
Response from motorola.comBy Mitch, Motorola Customer Care, June 11, 2025
Hi Ltp21854, We're sorry to hear about your screen cracking, especially so soon after getting the phone. We understand how frustrating that must be, even from a shortfall. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair.
Written by a customer while visiting motorola.com
Customer Rating
1
Horrible phone
on October 20, 2025
Posted by: DT1010
from Villa Rica, GA
I bought this phone September 4 2025. It was working fine until October 18 2025. Not even 2 months and the phone will no longer charge.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, October 21, 2025
Hi DT1010, We’re sorry to hear about the charging problems with your phone. We would like the opportunity to investigate this further and assist you. Please check the email we’ve sent so we can discuss the matter in more detail and help find a resolution.
Written by a customer while visiting motorola.com
Customer Rating
1
DO NOT BUY THIS!!!
on November 27, 2025
Posted by: Michael25
I HAVE HAD THIS PHONE SINCE JULY. I HAVE HAD ISSUES. APPS HAVE BEEN CRASHING OR OPENING RANDOMLY. I UPGRADED FROM THE SAMSUNG GALAXY STELLAR 4G LTE. THIS PHONE SUCKS. SPEND YOUR MONEY ELSEWHERE! IF I COULD GIVE IT 0 STARS, I WOULD. MOTOROLA IS RIPPING YOU OFF
Response from motorola.comBy Carlos, Motorola Customer Care, November 28, 2025
Hi Michael25, I’m very sorry to hear about the frustration you’ve experienced. App crashes and unexpected behavior are absolutely not the experience we want for you. We understand how disappointing this feels, especially given that it came from a device that worked reliably for you. We have sent you an email to assist you further. We'll be waiting for your response.
Written by a customer while visiting motorola.com
Customer Rating
1
WORST PHONE I'VE EVER USED.
on December 28, 2025
Posted by: KatMarie22
from Boise, ID
This is the absolute WORST phone I have EVER had!!! I've never had such bad issues with a phone lagging, kicking me out of tabs (especially while tying out a text), and not loading screens properly. The touch doesn't go all the way to the edge of the screen so you struggle rewinding videos at all and it will start playing audio from videos you've closed out of when the screen is turned off!! HORRIBLE. I've wanted to throw this phone out of my moving car window.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, December 29, 2025
Hi KatMarie22, We're sorry to hear about your experience, and we understand how frustrating this must be. That’s definitely not the kind of performance we want you to have with your phone. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
4
Awesome sound!!
on June 9, 2025
Posted by: daisymaye38
from Fitzgerald,Ga
Great sound,pictures are okay.Not the phone I ordered but it will do.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 9, 2025
Hi Daisymaye38, Thank you for sharing your feedback. We're glad to hear you're enjoying the awesome sound quality! If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
3
on December 31, 2025
Posted by: Saucy Butterpants
I dropped this thing about a week after getting it and the screen's already broken at the top, it's way too big for my pockets and wants to fall out, but it was cheap. Every phone now is way too big for my pockets.
I quickly gave up on figuring out how to deal with connecting an Android phone most of the stuff in my life that's in the Apple ecosystem and it mostly just lives in my bag providing internet for my iPad Mini so I can read books and stuff. It's working fine for that. Gives me much faster hotspot connections than the iPhone 6S it replaced.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, January 4, 2026
Thank you for sharing your experience with your device. We’re sorry to hear about the screen damage and the frustration with its size and pocket fit. We understand how disappointing it can be when a phone doesn’t match your daily needs. Please check the email we sent you and reply at your earliest convenience. Thank you.
Written by a customer while visiting motorola.com