Customer reviews from motorola.com
Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Average customer rating
4
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
66
4 Stars
23
3 Stars
10
2 Stars
8
1 Star
15
75%of customers recommend this product.
(
40 out of
53)
Customer Reviews for Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Customer Rating
1
Moto G 2025
on September 4, 2025
Posted by: Trash Phone
from Missouri
Out the box this phone is full of problems.
The digital SIM Card causes transitioning from WiFi to Cellular service nearly impossible.
I had to repeatedly restart the device, or switch data off to get a signal after WiFi.
The mediatek processor compared to my 2021 Nokia X100 by HMD powered by a Qualcomm processor is trash.
The Nokia, 4 years older runs smoother and cleaner than this Moto G 2025.
This Moto G 2025 was thrown together in a cheap swift hurry, then tossed to market for unsuspected consumers to be stuck with the purchase.
This Moto G 2025 doesn't process to multimedia applications at once; ex. Spades online and Music streaming service.
No problem, even with my 2015 Kyocera hydro using Qualcomm processors.
Trash the Moto g 2025 and any similar style using mediatek processors and Moto g menu settings suite... TRASH IT!
THIS IS THE WORST PHONE I'VE EVER OWNED!
Even the Motorola razor 2008 had less problems, except the 3 hour battery limit.
Motorola needs to stick to analog walkie talkies like they began.
Leave the cellular service to the companies that show concern for user acceptance and functions of ease/sense.
Every part of this phone is trash except the brainwashed vegan leather backing, which will peel off eventually!
No, I would not recommend this to a friend.
Response from motorola.comBy Carlos, Motorola Customer Care, September 5, 2025
Hi Trash Phone, Thank you for sharing your detailed feedback. We're truly sorry to hear about your experience with the Moto G 2025. Your concerns about connectivity, performance, and overall usability are important to us, and we take them seriously. We’ll make sure your comments are shared with the product team to help guide future improvements. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en
Written by a customer while visiting motorola.com
Customer Rating
5
Amazing storage
on January 7, 2026
Posted by: FrashCan
I have this phone and it's literally such a good phone I would recommend
Response from motorola.comBy Mitch, Motorola Customer Care, January 7, 2026
Hi FrashCan, We’re thrilled to hear you’re enjoying your Motorola phone and its ample storage. We appreciate your recommendation and your support of Motorola. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Good starter phone but lacks camera capabilities
on May 1, 2026
Posted by: Iammarty81
Big screen, great battery life and awesome speakers and that's the only reason I'm giving it 3 stars. The cameras are very poor. It's a great starter phone or a temporary phone tho. hence the low price of it.
Response from motorola.comBy Mitch, Motorola Customer Care, May 3, 2026
Hi Iammarty81, Thank you for sharing your feedback, and we’re glad to hear you’re enjoying the display size, battery life, and speakers. We’re sorry to hear the camera performance hasn’t met your expectations. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Phone
on August 19, 2025
Posted by: NLewis
I needed an upgrade and enjoy this one!!! Faster and more features!
Response from motorola.comBy Mitch, Motorola Customer Care, August 19, 2025
Hi NLewis, Thank you so much for the great feedback. Glad to hear you’re enjoying your phone! It’s always exciting to get a faster device with more features. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Upgrade
on August 19, 2025
Posted by: Leonardo
I had a moto e5 play for 7 years, the moto g 2025 is an upgrade for me in terms of everything however the screen scratches within the 1st month so durability needs to be better but overall it's still good
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, August 22, 2025
Hi Leonardo, Thanks for your review! We're glad to hear the Moto G 2025 has been a solid upgrade for you. That said, we're sorry to hear about the screen scratching so early—your feedback on durability is appreciated and will be shared with our team. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en
Written by a customer while visiting motorola.com
Customer Rating
5
AWESOME
on October 21, 2025
Posted by: IAMAPOCALYPSE
from New York City
I've been using Motorola phones before and after the towers fell, Motorola phones have been up to the test, there not just strong but powerful they work when everyone else's phone fall short I started with a Motorola Nextel i1000 plus GREATEST PHONE EVER MADE!!! That phone could've fell off a building and STILL WORKED I'D SELL MY SOUL FOR A MOTOROLA PHONE....
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 22, 2025
Thank you for sharing your experience, IAMAPOCALYPSE. It’s amazing to hear how long you’ve trusted Motorola and how our phones have kept up even in tough situations. We’re glad to continue bringing you reliable and powerful devices you can count on. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features and it run fast
on July 25, 2025
Posted by: Anonymous
from Hamilton TX
This customer did not provide a text review.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, July 27, 2025
Thank you for the great feedback, Cristianwest223. We're happy to hear you're enjoying the features and performance of your Motorola phone. It's always great to know it's running fast and meeting your expectations. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Terrible lock screen add ons
on August 28, 2025
Posted by: Dennis1014
Adds are not on my lock screen and I can't remove them. I wanted my own colored font and no shortcuts on my screen, but I'm forced to look at news articles and having extra features I want removed from my lock screen.
Response from motorola.comBy Carlos, Motorola Customer Care, August 29, 2025
Hi Dennis1014, Thank you for reaching out. I’m sorry to hear about the unwanted ads and features appearing on your lock screen. I understand how frustrating that can be, especially when you're looking for a more personalized and minimal experience. I have sent you an email to further assist you. I'll be waiting for your response.
Written by a customer while visiting motorola.com