Customer reviews from motorola.com
Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Average customer rating
3.9
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
55
4 Stars
17
3 Stars
8
2 Stars
5
1 Star
15
73%of customers recommend this product.
(
32 out of
44)
Customer Reviews for Boost Mobile - moto g - 2025 Prepaid Smartphone - Forest Gray
Customer Rating
3
on January 14, 2026
Posted by: KevG81
from Ocean Park wa
The clock app... Seriously, stop with all the options for the alarm. An alarms should go off when you set it, and not continuously have reasons that or settings that need adjusted so the alarm doesn't silence itself. Or at least have notification and options that pop up when you set your first alarm warning you that certain settings have to be adjusted otherwise the phone will decide you don't need to wake up for work.
Response from motorola.comBy Carlos, Motorola Customer Care, January 14, 2026
Hi KevG81, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the alarm behavior on your Motorola device. We understand how important a reliable alarm is, and we regret the frustration this has caused. To better assist you, we have sent you an email. We'll be waiting for your response.
Written by a customer while visiting motorola.com
Customer Rating
4
A capable entry level phone for the price.
on September 4, 2025
Posted by: ddt5
from Boise, Id
This is a decent phone for the price. It, at least. starts slow though. It took three times as long to update as my Pixel 9 and takes, at least, twice as long to boot up, but it isn't the 'Edge' (which I also have). I can see the difference, but it cost a whole lot less than the Edge or Pixel. This is not going to be used as a primary phone, so it will work for us. It came with a decent amount of storage, 128G and with my 256g SD card it has more storage than my pixel. Its operating memory is low a 4G (causing the slowness) and I like how I can use 8G of storage to increase the operating memory. However, I have not had time to test it yet. I'd give it 5 stars if it came with 8G of operating memory. I haven't used the cameras yet, but I've been happy with the Motorola cameras for, at least 4 years and most cameras today are very capable today. I don't think I would ever trust a phone camera if I were a photograph aficionado. The phone comes with NFC and 5G. It also has a headphone jack if you're still liking that.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, September 5, 2025
Hi ddt5, Thank you for your thoughtful review! We’re glad to hear the Moto G 2025 is meeting your expectations for its price point and that features like expandable storage, NFC, 5G, and the headphone jack are working well for you. We understand the slower performance can be a drawback, especially compared to flagship devices, and we appreciate your insights on memory and boot times. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en
Written by a customer while visiting motorola.com
Customer Rating
3
Great phone with terrible trade-in process
on September 29, 2025
Posted by: TomBrenner
The phone is great and happy with it. But the trade-in process is extremely confusing and not documented.
Response from motorola.comBy Mitch, Motorola Customer Care, September 29, 2025
Hi TomBrenner, Thank you for sharing your feedback. We're glad to know you’re enjoying your new phone. We're sorry to hear about your trade-in experience. For assistance and to share your feedback, we suggest reaching out to Phobio support directly at MotorolaSupport@phobio.com. They’ll be able to look into this further for you.
Written by a customer while visiting motorola.com
Customer Rating
5
The best for me
on October 24, 2025
Posted by: Spookie
We purchased this phone for my wife after 2 other branded phones. This is a far better phone for the price as the other 2. I have had Motorola for my business since the bag phone era and always respected the dependability. When others have a little to no signal the Motorolas have always served me well. The only other brand I used was a sore disappointment because it had great reviews. I now own a Moto G Pure 2021 and plan to keep it until it will no longer works.
Response from motorola.comBy Carlos, Motorola Customer Care, October 24, 2025
Hi Spookie, Thank you for sharing your experience! We’re delighted to hear that the Motorola phone has continued to deliver the reliability and performance you’ve trusted for years. It’s wonderful to know your wife is happy with her new device and that Motorola remains your go-to brand. We truly appreciate your loyalty! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en
Written by a customer while visiting motorola.com
Customer Rating
5
on October 25, 2025
Posted by: Chrisbo7
For the price I paid, is a good phone. I have no complaints about it.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 27, 2025
Hi Chrisbo7, Thank you for your feedback! We’re glad to hear that you’re satisfied with your phone and that it’s meeting your expectations. We appreciate your support! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Update Moto g
on June 3, 2025
Posted by: charlotte28
I bought my new moto g-2025 about 3 weeks ago. The settings are very different from my old one which was Android 9. The new one is Android 15. The phone is a little larger and I wish it wasn't. With a case, it will no longer fit into the front pocket of my purse which kept it handy and easy to access when it rang or buzzed. Overall, it is a great improvement.
Response from motorola.comBy Mitch, Motorola Customer Care, June 9, 2025
Hi Charlotte28, Thank you for sharing your experience. We understand that adjusting to a newer Android version and a slightly larger size can take some getting used to. We're glad to hear you're finding it to be a great improvement overall. If you ever need help, give us a holler or reach out to our official Moto G community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Only one problem is the battery.
on October 20, 2025
Posted by: SAPB
I bought this to replace my older phone, also a Motorola, I like almost every thing about it, my complaint is the battery, do not last longer as the advertisement, I try everything I was instructed but didn't improve the life of battery. I m thinking about returning it
Response from motorola.comBy Mitch, Motorola Customer Care, October 21, 2025
Hi SAPB, We’re sorry to hear about the battery concerns with your phone. We would like the opportunity to investigate this further and assist you. Please check the email we’ve sent so we can discuss the matter in more detail and help find a resolution.
Written by a customer while visiting motorola.com
Customer Rating
3
Hate it
on October 24, 2025
Posted by: NMR25
from Reno Nevada
Not as good as Moto g 6 no longer available. Mine stopped working after 2 weeks, had to send it to Motorola, they never specified what went wrong. Basically mine got stuck on Gemini I never wanted and couldn’t unstick it. Will not buy it again. Also I hate “glance” because even though I always have to disable it uses battery power. Motorola used to be good not so much these days.
No, I would not recommend this to a friend.
Response from motorola.comBy Carlos, Motorola Customer Care, October 24, 2025
Hi NMR25, We’re very sorry to hear about your experience with your Motorola device. That’s definitely not the level of quality or reliability we want you to have. We understand how frustrating it is to deal with technical issues and unwanted features like Glance. Thank you for sharing your feedback. We'd like to help you. We have sent you an email to further assist you. We'll be waiting for your response.
Written by a customer while visiting motorola.com