Customer reviews from hp.com
HP - G5 USB-C Universal Docking Station - Black
Average customer rating
3.9
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
89
4 Stars
14
3 Stars
9
2 Stars
3
1 Star
32
67%of customers recommend this product.
(
38 out of
57)
Customer Reviews for HP - G5 USB-C Universal Docking Station - Black
Customer Rating
1
Not for my HP laptop ,not compatible ,had to return it back the screens ,the charge didn't work.
on December 24, 2024
Posted by: SRAS
Verified Purchase:Yes
Returned the product not compatible with my hp laptop,unfortunately.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Neptune889
from Denver, CO
Verified Purchase:Yes
It doesn’t work with my 4 year old HP laptop
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: SteveGMr
from Chicago IL
Verified Purchase:Yes
I really like everything about this dock. The design, build quality and ports. I just wish it had and on/off switch so I didn't have to unplug the USB C cable from my laptop every day after work. It's just unnecessary wear and tear on my laptops USB C port.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1
Does not work with shopping network HP laptops
on December 29, 2025
Posted by: __Jeff
from Washington State
Verified Purchase:Yes
If you purchase an HP laptop over TV shopping networks, the likelihood of this device working with your laptop is NOT!. I could not find documentation on the HP website on what docking station to connect my HP laptop. I read horror stories of folks trying to return this.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Ronnie X
Verified Purchase:Yes
Great docking station. I use it to display two monitors and the laptop screen.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Don Mc
from Kent, WA
Verified Purchase:Yes
it does not work.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3
Difficult to get working if intend is to only use external monitors and laptop lid closed.
on June 5, 2025
Posted by: frankf95d
from Lancaster County, PA
Verified Purchase:Yes
Dock is okay but getting external monitors configured took me over 1 hour. Connected dock to laptop then monitors to dock and everything works. On reboot everything was blank. My intend was to only use 2 external monitors with lid closed. It finally worked after using hdmi for primary monitor and dp for secondary monitor, closing lid and rebooting. Using this with HP omen gaming laptop.
Also, not sure if this is laptop or dock problem, but with laptop lid closed, the dock cannot capture boot screen messages. For example if you enter bios setup, must open lid and use laptop display.
Also, not sure if this is laptop or dock problem, but with laptop lid closed, the dock cannot capture boot screen messages. For example if you enter bios setup, must open lid and use laptop display.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
Not compatible, wasn't clear in the description
on January 1, 2022
Posted by: Magaly24
from Seabrook TX
Verified Purchase:Yes
The dock doesn't work correctly with my laptop. The description states the dock is compatible with most HP laptops, but no list is available. My laptop is only 2 years old with a good amount of ram and a i7 processor, so I figured it would be compatible, but sadly no.
No, I would not recommend this to a friend.
Performance
1
Written by a customer while visiting hp.com